For more than 50 years my wife and I have been inveterate, but usually independent, travelers. With little time to study and prepare for a once in a lifetime trip to South Africa from the USA, we turned to a comprehensive agency, to which we had been referred by Zicasso. They made all of the plans for us, aside... Read more
My trip to Costa Rica was beyond amazing! The travel company was on top of their game and their service is simply outstanding. I did not have a single glitch during my trip. Everyone was flexible, ON TIME, friendly and indeed knows how to treat their tourists. I stayed at the Springs hotel and then after that I... Read more
The travel company provided us with a fantastic vacation. The itinerary that was put together allowed us to experience the best of Vietnam and Cambodia. All of the guides spoke English very well, were knowledgeable about the sites we saw, and were very open about their country's history. Our hotels were excellent... Read more
My wife and I recently returned from a great trip to Argentina arranged by this Argentina travel specialist. We originally were contacted by the specialist via Zicasso and ultimately settled on them as our travel company due to a number of reasons:
- Our travel agent took the time to really understand what it... Read more
Our New Zealand travel agent planned the perfect trip for us. She was always responsive to me and we worked very well as a team. Never did she get impatient with my questions, changes or concerns. It was a pleasure to work with her. I find the previous comments do not pertain to all travel agents. The places she... Read more
The New Zealand travel company planned a once in a lifetime trip for us! My husband and I spent 2 weeks traveling both islands in New Zealand and found adventure at every turn. Our travel agent planned an amazing trip incorporating all of the experiences we were interested in and suggested many more which were even... Read more
Excellent excellent and excellent are three words that describe this agency. Our planning process was very very smooth as the agent had excellent knowledge of the region. Our travel agent was always available in the process. Upon arrival we were greeted by well read guides and experienced drivers. They were... Read more
From beginning of planning phases to the end of our safari vacation, our travel agent and the Africa tour company thoughtfully helped us plan and put in place our amazing safari vacation. I can't sing enough praises. Since she has children, our travel agent was helpful to me in deciding which country to go to... Read more
Our India travel agent did a phenomenal job of planning our family trip to India. We are a family of 5 who has done quite a bit of traveling and likes to indulge in cultural experiences aside from the necessary tourist sites. India is a very large and... Read more
Our trip to Japan was excellent. Other than a bit of unexpected snowy weather, the arrangements were great. Our travel agent was very patient and helpful with all my pre-trip requests and changes. She was VERY responsive, which was very important to me. The only reason I didn't give 5 stars is because there was a... Read more
Sheila did exactly what I wanted- she listened to our interests, picked some excellent options for us, and then worked with me to tailor the 14 day plan to our maximum benefit. She is very knowledgeable about the whole of New Zealand, and I would not hesitate to use their services again.
The family adventure to Costa Rica was fantastic. After a long flight, we were greeted by a pleasant driver. We enjoyed the drive to Arenal, and we were overwhelmed by the beauty of the Springs resort. Everything about the Springs was superb. Our tour company checked in with us to make sure all was going well. ... Read more
Our recent trip to India will always be remembered as the happiest three weeks of our lives thanks to everyone at the India travel company that we used. The professional and personal attention we received from our first contact, during the planning stages and during our entire stay was beyond any hope or... Read more
Overall, the trip that was custom planned our travel agent was nothing short of fantastic! As this was my first Zicasso experience (and a big gamble as it was our honeymoon) I was a bit skeptical, however after receiving the extremely detailed email from our agent, and a long "getting to know you" call, I knew we... Read more
Our trip to Australia was a trip of a lifetime and it exceeded all our expectation thanks to our travel agent from the Australia tour company. Our agent worked with us tirelessly for months to customize a package to fit our needs and our budget. Our trip consisted of 10 airline flights, 8 shuttle transfers, 7... Read more
On November 5th 2013 a team of 16 from “The Pasadena Pacers Running Club” from Southern California arranged by our running tour group, arrived in Spain to do the Behobia-San Sebastian 20K race. The race was spectacular, it was beyond beautiful and even more memorable were the spectators who were so enthusiastic... Read more
Now that we are home from our honeymoon we have reviewed (and reviewed and reviewed) our trip and all of the wonderful things we did on it. I'm absolutely thrilled with the insight that our travel agent had on my wants and needs for our honeymoon. Her selections for the resorts we went to were spot on and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.