The travel company was extremely responsive to all requests, very professional, very well-informed. The individual agent always responded to our questions in less than 24 hours, and was very good at responding to our needs and putting the trip together. No negative comments. Read more
Overall very good - couple of small minor detail problems - however no deal breakers. Arriving in Brisbane airport finding the coach transportation was not clear and that took awhile - more detail about this would have been helpful. One of our trips the trip to the Zoo the tour operator - bus transportation driver was... Read more
Everything on the trip went smoothly and according to plan. Shelly at this Fiji travel agency worked with us to find just the right resorts for our desires and then tirelessly to find dates where both locations were available back-to-back AND offering special discounts so we could afford the trip. This was just as... Read more
The trip was lovely. This was our first time to Australia. Sydney is very nice in the winter and Palm Cove was great. We enjoyed the sightseeing, museums, beaches and people. The travel agent was helpful and responded very timely, although we were a bit disappointed in the hotel arrangements. Customer services was... Read more
Fabulous experience!!!! We could have never done this kind of trip on our own... the Italy travel agency was awesome they were even available when we were in Italy very reassuring when traveling for the first time to Europe. Read more
We had a great trip. We visited 6 cities in 4 countries and all of our reservations, documentation, transportation and tours were executed flawlessly. I had some concerns about working with a travel agent that I had never worked with before, but this Australia travel agency definitely knows the South Pacific. When... Read more
The trip was a blast and the coordination of the trip by the travel company was done really well. I will say though that a few of the hotels we stayed in were not that great. That is one thing I would have changed. Read more
Vietnam was a wonderful place to visit. Because of the coordination between the Vietnam travel agency in the US and the agency in Vietnam, we had the perfect combination of a learning experience and a relaxing vacation. Designing an itinerary for myself, my 73 year old Mom and my two teenage daughters (15 & 12... Read more
Our Australia trip was everything I wanted. The accommodations were superb and everything organized to the letter. I would choose this Australia travel agency for my next trip but I would ask for Candice to be our advisor each time. She was always available, prompt, did what she said she would or what I asked, and... Read more
The trip was nicely organized and paced. We had trouble with flights on the way there and back. Anne Schroeder was always available to help with calls to the airline. One of our bags was lost for 5 days and she made several calls for me to help locate this piece of luggage.
I would have liked to have had more... Read more
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