We are so thankful for Michelle at this New Zealand travel agency, she really put together a fantastic package for us. In trying to find an agent for this trip, we searched locally as well, and no one could put together the action packed trip like Michelle did.
Michelle is very thorough, and put a lot of... Read more
I booked this travel agency through Zicasso in order to facilitate a trip to Bali, Indonesia for my 23 year old son and myself. I book our respective travel to/from Bali (not sure I would do that again) but our agency did all our planning in-country. This included several days in Ubud, then three days diving off... Read more
This travel agency provided an excellent itinerary for us throughout the North Island of New Zealand. Steven was great to work with, and flexible, as our travel plans changed. He provided explicit information and directions. The accommodations more than met our expectations. Our hosts in the B and B's truly ... Read more
Australia has forever been on our bucket list, and we wanted to be sure that when we went, we were able to see, do, experience and soak up all that this amazing country has to offer. To say that the trip our agent from this Australia travel company planned for us exceeded expectations,... Read more
The trip that Megan planned for us was exactly right and gave us a taste of Italy that we could not have imagined. She also came through for us when we got a little lost and flustered. It was a great please to meet her in Venezia for Espresso in Piazza san Marco. That was a nice personal touch.
It was our first tailor made trip and it was great! Without having much idea of what we would like to see in India we came across the Zicasso webpage. Reading the reviews of previous customers helped tremendously to pick some key places we would like to visit. We decided that seeing how the life of the ordinary... Read more
Words can not express my gratitude and heartfelt thanks to the wonderful employees at this Africa safari travel company, namely my agent. My family and I are forever indebted to her and the company for helping create the most magical trip for our family of 5 to Africa! From the minute we started planning,our... Read more
The trip was excellent. Especially the places and hotels recommended. The timing and itinerary were most important. There were two delays of the transfer, probably out of misunderstanding, but that did not interfere with our enjoyment of the whole experience. Read more
We explained to our India travel agency what we felt we wanted for our first experience to India. We are twin sisters and although not young like to travel a little off the beaten track. As we had never visited India and had friends who mostly travelled India the main routes (i.e. the golden triangle) it was... Read more
We couldn't have asked for better service. The guides were friendly, knowledgeable, prompt and just the right amount of professional. We stayed in 4 different hotels in 3 different cities, and each one surpassed our expectations. The in-country air arrangements were perfect. Somehow we had the best seats in the... Read more
Thanks to the entire team at this Peru travel agency!! From start to finish, everyone was professional, extremely helpful and the service was outstanding!! They made our family trip to Peru an amazing experience for everyone!! I cannot thank them enough . . . the transfers were seamless, the activities... Read more
We would highly recommend this Peru travel company to help you to organize your trip. We came back from a two week-long trip to Peru a few days ago. We have been independent travelers in the past so this was our first experience in being accompanied by guides for a good part of the vacation. Paul from this... Read more
I cannot say enough about my agent from this Italy travel company. She was amazing. She worked with me in planning my dream trip every step of the way; she even made herself available while I was in Italy. Good thing, too, as I did make some alterations to my itinerary while I was there. I'd like to say that... Read more
We had a fantastic 12 day family trip in New Zealand! Our agent from this New Zealand travel company put together a great itinerary that allowed our family of five to travel from Auckland to Queenstown with much ease. The hotel accommodations perfectly fit our need with five adults, especially the Rainforest... Read more
We are a family of four, ages 52, 53, 16 and 14. We visited Sydney 4 days, Ayers Rock 2 days, and Port Douglas 4 days. It was our first visit to Australia and we were very, very happy to have done it this way. Our trip was awesome and it couldn't have been so without the personal touch of our travel specialist... Read more
We were intimidated to plan such a long trip with our two sons. The valet service that this European travel agency provided was everything we could have hoped for an more! They made it very easy to communicate and plan by providing a 1 (800) to call them in Germany to discuss. Our contact was helpful and... Read more
I do not typically use travel agents, but given we were hoping to get a bit 'off the beaten path' in Argentinian Patagonia we decided to go with a local agent. We were extremely happy with our experience. Our agent was extremely knowledgeable about Argentina, and found several places we would never have found on... Read more
Traveling as a family can be complicated enough. With missteps of the airline industry - yes the entire industry and not just one airline - can take the fun out of any vacation. Aside from the airline related issues which ranged from baggage delays to cancelled flights, our visit to multiple cities in Italy was a... Read more
I talked to a lot of travel agents before booking with this European travel agency, and I mean A LOT. Know one really knew exactly how to structure an itinerary that best suited our needs...and most of the travel agents I spoke to had never been to Turkey or Greece. Our agent and her team reside in Greece and have... Read more
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