Our trip was amazing. Our safari travel planner listened to what we hoped to do and see and custom built an extraordinary experience and trip for us. All transfers, guides, locations and accommodations were perfect. We never worried about a thing and everything went perfectly to plans. Read more
Our travel agent did a great job of making the arrangements and planning the trip. She took time to find out what we wanted and planned the trip to meet our requests. She offered advice and suggestions and clearly explained alternatives. Read more
Overall, this trip blew our minds! We had high expectations going into this trip and couldn't have had any idea just how far surpassed they would be. Our safari travel planner was more than we could have ever asked for as well. Not only was she constantly available for questions and additional information, but it... Read more
I went through Zicasso to find a travel company to work with in planning our honeymoon to Tanzania. We did a lot of research, and reached out to several travel companies for quotes, information, and itineraries. When working with this travel company and this agent - her service and passion stood out to us. Which is... Read more
This safari travel agent has been the most patient person while I acted as the middle person trying to organise a trip of a lifetime for my mum and her group of 10 friends (all seniors) for one entire year!
We appreciated the small details that our agent put in, knowing how particular the group can be in... Read more
Zicasso referred us to this travel company for customization of an African trip. We worked with their agent and her staff to create a dream like experience for four travelers. Our agent listened carefully as we each described our interests, requirements, and limitations that varied from person to person. She then... Read more
Excellent by any measure! Our safari travel planner gave us great advise on planning our itinerary and made sure to let the lodges and camps we were celebrating our honeymoon for a extra special attention. Our guide was simply great, very knowledgeable, friendly and very responsible. Read more
Our safari travel planner and the staff at his company were excellent in responding to our questions and concerns during the trip planning. They helped me set up a trip for 10 people with complicated arrival and departure dates and everything went smoothly. Special thanks to our contact in Arusha and our... Read more
"Expert" guides were anything but. The safari company was unprofessional in every way -- from being disorganized with our itinerary, to being rude and even crass at certain points. Made for an unpleasant experience having to spend 6-8 hours a day in car with the guides. Accommodations were great and expensive... Read more
It was our first trip to the African continent and we were guided through our initial conversations on the places that would make the most of our journey. We started talking to these travel agents without doing any homework on the trip but received good information through our calls and were able to make decisions... Read more
Our trip to East Africa was beyond amazing! The moment we got off the plane in Nairobi, we were greeted by a guide that took care of everything for us. Each place we traveled had someone there to see to all our needs and take care of everything. Our safari travel planner and her team did an amazing job planning... Read more
I took a chance with this safari travel planner, and I am glad I did, our agent provided very personable service, she listened to what I requested and did an Extra-Ordinary job in delivering. My son and I couldn't have wished for a better adventure. I asked our agent for an off the grid cultural experience with... Read more
Overall outstanding experience with this company from start to finish. The agent I dealt with listened to what we wanted our safari experience to be and designed our trip accordingly. There were no surprises and everything was exactly what we expected. The preparatory material and phone calls with the agent... Read more
We rate this safari planner 5 star. The owners of the safari travel company provided our family with an amazing experience. Our guide was the best. The trip was well planned and we hope you choose to use this company for you Tanzanian holiday. Stephanie amd Miguel Read more
Service and responsiveness from this travel agency was excellent. The only reason they don't get a 5-star rating is their cost/price is really pretty high. I could have saved money had I done more work and research on my end, but I left this up to the travel agency and was willing to pay the premium for it. But all... Read more
The travel company was exceptional in meeting our needs. Not only did we have the requirement of aligning our trip with some traveling companions who had already booked safari with a different travel company, which also had a very strict and limited budget to work with. Neither of these proved to be a problem and... Read more
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