They paid attention to what we requested and what our interests were and fulfilled every expectation and more. The accommodations and food were excellent. The guides were knowledgeable and fantastic at finding what we wanted to see and being patient with our requests. Read more
The trip went flawlesly. The services provided were of a very high caliber as were the accommodations. The guide was extraordinarily knowledgeable. We had very high expectations, and the trip far exceeded them.
Our only criticism was that the binoculars provided were optically unusable and if we had not... Read more
Zicasso perfectly matched our needs and wishes for a trip of a lifetime Our trip to Tanzania was simply the best! We enjoyed our travel agency's itinerary and stay from start to finish. The company pre-trip correspondence was informative and our questions were answered without delay. We knew that with your agent... Read more
We used this travel agency to organize our 3 week tour of Tanzania and Rwanda in February of 2018.
They were fantastic. The trip was seamless. The guides were first rate. Our agent knew my wife was a birder. So she teamed us up with our guide who not only was a remarkable person but whose knowledge of birding... Read more
Our trip was the absolute best trip that one could ever have wished for. This company is the travel company that we went through, however, they subbed it out to a tour company. I would recommend our tour company a million times over. The entire staff is phenomenal and they ensure that your trip is stress free,... Read more
The travel agency was very thorough in providing the pre-trip information we needed well in advance and in following up as the trip approached providing baggage tags, note books, guides and luggage inserts. Their recommendation to use someone to guide us through Nairobi airport for our connection to Arusha (which... Read more
Everything was perfect. This ranged from the advice we received from our travel agent when we were putting together the itinerary, through to the superb guiding and driving by our in country contact for 8 days until we said goodbye to him at Ndutu airstrip. We visited 5 areas/parks and stayed in excellent... Read more
This was the best company I have every worked with. I was traveling alone and so requested some very special side trips such as cooking with a Swahili woman, visiting tribes that others may not get to meet, in addition to the Massai so that I could gain a greater cultural understanding of Tanzania. My agent, one... Read more
We had an amazing trip in January of 2018. This travel agent reached out to us immediately when we asked for information about traveling to Tanzania through the Zicasso website. From that point on, she was responsive and supportive. She was willing to do several calls with us since this was our first safari and... Read more
The trip was amazing! This safari travel company did a great job of creating an itinerary that focused on my interests - cultural experiences and animals (not birds). The information they provided pre trip was valuable, and all of the accommodation choices were excellent. Read more
We had an incredible honeymoon, planned, organized and managed by this Africa safari travel company! Our trip was the first time we used Zicasso and, though we had a number of responses, we selected this company because it is locally based in Tanzania and our agent was... Read more
I booked my trip rather last minute but this travel agent made it possible! The other companies I emailed did not even respond in time, but this agent was prompt in her initial response and on the ball thereafter. She accomodated my personal preferences for a great price! I had a wonderful two weeks in Tanzania,... Read more
We had an amazing time on safari with this Africa safari travel company! These agents did a great job with the early planning stages - they were responsive to our needs and requests, plus they just seem like nice people. The itineraries are presented in an easy to understand and visually appealing way. Plus, their... Read more
I am so glad I found this travel agency! My travel representative at the safari travel company did an incredible job answering every single question I had and in an extremely timely manner. I booked a ten night trip to Kenya and Zanzibar and not once was I disappointed in the service and accommodations I was... Read more
We went to Tanzania for our honeymoon and spent 8 days on Safari and 5 days in Zanzibar. Our travel agent organised the Safari part and did a fantastic job creating a customised itinerary for us. She was very proactive with her communication and tried to understand what we wanted from this once-in-a-lifetime... Read more
The trip was very well co-ordinated in terms of transportation and logistics.. However, I would still rate this 2.5/5 as we are not satisfied with the trip and the itinerary. We could have easily completed the same itinerary in 8 days instead of 11 days. So it was just a waste of our time and money.
My husband and I cannot say enough about our trip - it was absolutely fantastic, and very organized. We had no worries, concerns, or hic-ups during our 2 week journey to Tanzania and Kenya. I am so impressed with the coordination of events and hosting. Absolutely the best! I can't say enough good things about... Read more
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