The trip was well put together. We enjoyed every activity and kept an open mind. The activities we did not think we would enjoy were the best ones. Our travel agency was excellent, when our trip was delayed a day due to airline computer problems they rearranged our activities and when we got back home helped with... Read more
Our travel agent was very helpful but I put a lot of trust in her because I knew nothing about Australia. She sent us to a few places I would not recommend so I'm not sure if they get a higher commission by sending people to these places or if she has never been there herself. Read more
Overall, we loved the trip to French Polynesia. Two weeks were perfect to slow down and relax in this paradise. The water is clean and beautiful. I loved that there weren't very many tourists. We spent 5 nights in Moorea, 4 in Bora Bora and 3 in Rangiroa.
The travel agent was very knowledgable and helped us... Read more
We worked with these travel agents and they both provided exceptional service! We were very stressed coming out of our wedding, and the help they provided was exactly what we needed to have a great and smooth honeymoon. We already had some idea what trip we were looking for, and they provided the direct and ... Read more
We have used Zicasso for two different vacations , Italy and Tahiti. We were extremely pleased with the help from their experts in the areas that we traveled. They were excellent in the planning , the itinary and saved us money. We will definitely use them again and have recommended them to our friends and family... Read more
Our travel agency did an awesome job of working with us to plan the perfect trip for us. Then, they flawlessly executed on the trip. We could not be happier with them and the results! And, because of thise results, we will be recommending Zicasso to everyone we know both in person and via Social Media. Thank you! Read more
My husband and I waited a little too long to book our dreamy honeymoon to Tahiti. Places were booked up online and the prices were through the roof, so we were going to give up on it all together. When I came across Zicasso travel, I'll admit I was reluctant because I usually book everything on my own. My first... Read more
Our travel agent for this trip made this an "epic adventure" for us. We planned a 7 week adventure to Tahiti, Australia and New Zealand, and used our agent to handle all of our Australia (and Tahiti) custom plans. She listened to our hopes for the trip and suggested details that ended up truly exceeding our... Read more
This is the first time I've ever used a travel agent to plan a vacation and this company did an A+++ job. They provided friendly, reliable service to plan the perfect trip. I must have sent dozens of emails and a few phone calls to Our agent and her local expertise was essential. We went to New Zealand and Bora... Read more
Our recent trip to Australia, New Zealand, and Tahiti/Moorea was absolutely fabulous and the dream of a lifetime! We celebrated our 30th Anniversary and two of our adult children were able to go with us. Our agent from this travel company planned the entire trip and it was flawless. We used the Trip app a lot. ... Read more
I love working with someone who does what they say! That was this agent! All my questions before the trip were answered promptly. It was very nice to be working with someone who was an expert in that part of the world that had travelled there. For example, we didn't know whether to get a meal plan or buy dinner on... Read more
Our agent and this South Pacific travel agency did a fantastic job planning and coordinating our trip to Australia and Bora Bora! His webex previews before we departed gave us so many good ideas and prepared us in advance for our travels. Everything about the trip was perfect!! Read more
I am not really sure how I came across the Zicasso website or how I got agent this agent to help me plan my trip to New Zealand and Australia but however it came about, I lucked up on both! My trip was over a month long and also included Tahiti and Fiji. When I first received the 48 page suggested itinerary, I... Read more
Simply put i was very impressed by the experience working with this travel agency. Stumbled upon the company and they treated me very well, provided many options and the trip turned out better than expected. Read more
We had a wonderful experience with this travel agency -- highly recommend. We'd never used a travel agent for anything other than plane tickets, so this was a new experience for us. Our agent put together a GREAT 3 1/2-week trip to French Polynesia (1 week) and New Zealand (2 1/2 weeks).
We absolutely loved the trip...Our agent was exceptional...EVERYTHING was handled...flight, visas, hotels, dropoff/pickup from airports, excursions...at a price that everyone is disbelieving. The BEST recommendation is a repeat customer...we've already asked her to book our next vacation :-) Read more
Sara from this South Pacific travel agency was wonderful in helping us to plan our trip to Tahiti and New Zealand. She was receptive to feedback, timely with her responses, and gave great advice. Sara was extremely pleasant and easy to work with, making it the most stress-free trip I have had to plan. Since it... Read more
Highly professional people. Our agent worked very closely with us to create our individualized itinerary, hitting the highlights of our target area. We did not want to join a large tour group & this company made sure any excursions we took were with small groups. This was a month long bucket list trip for us... Read more
We are extremely happy with this South Pacific travel company and our agent. Every hotel reservation and transfer was perfectly executed. The itinerary they organized for us covered all that we requested. Read more
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.