The trip planners and their team were incredibly knowledgeable and helpful about the locations we wanted to visit. They were very patient with me as we created a customized itinerary that included everything we wanted to see. They took the time to go through multiple revisions and all the details were exactly as I... Read more
This is my 5th Zicasso orchestrated trip - and it lived up to the reputation I would expect. Our trip started in Amsterdam and then wound it's way through most of Switzerland in a grand circle. This tour company personnel worked seamlessly among themselves - all 4 or 5 of them, without any need on our part to... Read more
Our driving trip through Spain, France, Switzerland and Italy went without a hitch. The route was well planned and for the most part the accommodations were lovely. Cadaques Spain was a wonderful addition, and certainly worth the switchback drive up and down the mountain. I would not recommend Beziers,... Read more
This travel company was exceptional to work with on our recent Switzerland trip. They made excellent recommendations for hotels and excursions. The detailed trip itinerary they provide for our trip had everything we needed to make navigating our vacation a breeze. The city history guide they hooked us up... Read more
We just got back from 2 weeks in Switzerland, Austria, and Germany. I needed a custom trip built because I wanted to ski for a couple of days in the Swiss Alps, then move on to see other countries. I came upon Zicasso through a web search. From day 1, our agent was amazing. I gave him our budget and he put... Read more
I used Zicasso to plan and execute our trip to Switzerland. I was pleased with their prompt responses during the planning stages, the variety of options they made available and their attention to detail in making sure they had all the information they needed to execute a well planned itinerary.
The travel company did its job remarkably. We went to Switzerland thinking that it would be a winter wonderland. Unfortunately we were disappointed. There was no snow. The hotels are ordinary and the food not good. We thought we were going to eat organic, healthy food but it turned out to taste like fast food... Read more
The trip was good and the travel company did their job well. I'm particularly pleased with their recommended hotel location in all 5 cities - Rome, Florence, Milan, Interlaken and Lucerne. The hotels are centrally located and provides easy access to most of the desired attractions.
Our travel company was very good and we have no concerns highly recommending them. We would definitley use them again. We had private drivers and guides during our entire 21 day trip. Every one of them was on time and professional. We only had one issue with one driver. All the rest were fantastic. The... Read more
My family has been fortunate to take several wonderful trips over the past few years using local travel agencies, each of whom has done a great job for us. I never wrote a review because, frankly, we expected the expert personal service we received. But our travel company's superlative service puts it into an... Read more
We just wrapped up an amazing vacation in Europe (Switzerland and Italy) that was planned and customized so meticulously by a tour company on behalf of Zicasso. From the very initial planning stage till the end of the trip, everything was executed perfectly. By the time we finished our vacation we probably... Read more
They took care of the basics. It was not a total disaster. They were not detail oriented. They were not responsive in the way I would’ve liked them to be. I had to take care of some things myself just to make sure there would be no problems. For example, our hotel in Israel had no record of our reservation a week... Read more
We only had two people reach out to us to interview initially to see who we wanted to assist us. The second one only responded once. Our travel 'guide' was terrific in answering all our questions and the pages of emails I sent for the past year. She was always available to help and I needed that. She also... Read more
Our trip to Switzerland and Northern Italy could not have been better planned by our travel agency and their representative. We had been to Italy before and had visited most of the major cities and sites but had never been north of Milan. Having never vacationed in Switzerland we thought it would be a good idea to... Read more
This travel agent and his colleagues are a top notch team of travel experts who assisted us in living an amazing Italian adventure. Over the course of the 7 days we spent our time well with the activities helpfully honed by this agent tailoring exactly what was needed to make out experience a memorable and well... Read more
This travel agent was excellent at helping me organize my family’s travel when visiting France and Switzerland. Specifically she helped with travel between and within these countries (plane, train). She was very responsive and answered all my questions to my satisfaction. I would definitely use this company in the... Read more
Generally, it was superb. Great follow-through on the whole process. You kept in touch and we knew we could reach you. The accommodations were excellent. The schedule and travel details were accurate and ample. The guides were friendly, wonderfully knowledgeable about the history and geography and the cuisine... Read more
We had the most amazing trip and we didn't have to think about a thing! Everything was done to a T, we were so relieved that the trains had been outlined for us and every place we checked into was such an amazing surprise. As a complete control freak, letting someone else plan our entire vacation was a bit nerve... Read more
The travel company planned trip was wonderful! All the hotels we stayed at were amazing and very friendly. They accomdated us and our children above our expectations. Every driver and reservation went off without any issues or delay. Will definitely use them again for a future trip. Read more
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