This is our 3rd trip arranged by a travel agency matched to us by Zicasso. As usual, they exceeded our expectations. We were traveling to Germany, Austria and Switzerland and we were matched with our European travel agency. The arrangements were perfect. First, our agent spoke with us to determine what were our... Read more
This travel agency seemed very efficient while we were in the planning stages. But I don't think they were capable to delivering what we wanted in the vacation. I told them that we wanted a luxury vacation, which should have been obvious by the hotels we selected in our locations. We stayed in 5 total cities... Read more
Overall, this was a most enjoyable experience. However, it was not the best experience I've had with a travel agent. We used a Zicasso recommended company last fall had were extremely satisfied. This time right from the start, booking with this travel agency seemed to be a struggle. First I was told that I would... Read more
I discovered Zicasso while surfing the web for a travel company that would help us put together a custom tour of Croatia to visit our relatives and explore the country. After reading about the company, I filled out the information and sent it to Zicasso. Almost immediately, I received a reply thanking me for my... Read more
Greatly enjoyed our trip which was arranged by this France and Switzerland travel company. We were not open to one more van/bus excursion with little personal freedom to do what struck our fancy so the schedule was wonderful.
Troy and staff set up great hotels and rail with more than adequate support for places to... Read more
The trip was incredible overall and definitely a once in a lifetime experience. It was very impressive how quickly the travel agency sent us itineraries considering we took a last minute (less than two weeks) trip for 10 days to Italy. Read more
I was very pleased with the care and effort this Switzerland travel company put into understanding our particular needs, and providing the excellent materials for each detail of our trip! Each day, we had exactly the material that we needed. The hotels were great, and the detailed train schedules and maps provided us... Read more
Our trip was fantastic and Valentina at this Italy travel company was great at making sure our trip was exactly what we envisioned. We would absolutely use Valentina again for our travel arrangements. She was patient, and customized everything to meet our individual (and unique!) needs. She didn't flinch at our... Read more
Laurie was terrific. Knowledgeable, responsive to my every need and question, and wonderfully enthusiastic, giving me lots of options as I planned a trip to a place I'd never been. I would ask her to help us again.
As she knows, however, the train travel from Italy to France was the low point of our trip, and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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