This travel company distinguished itself from the outset when our agent insisted we talk on the phone, rather than email, to get a feel of what type of accommodations, experiences, and activities our family enjoyed. This allowed her to quickly customize our trip using the volumes of information that I had gleaned... Read more
i can't say enough about this travel agency! This being my second time using Zicasso to find a travel specialist and once again did not dissapoint me. I like to be busy and see as much as I can when traveling. myself and five of my family members traveled for two weeks by train through Switzerland and northern... Read more
Thank you to this travel agency for a fabulous trip. We had exceptional advice on where to go and what to see. Our representative was easy to work and replied very quickly to questions about our itinerary. The drivers and guides were excellent and added immensely to having a memorable vacation. We stayed in... Read more
Zicasso Travel did a wonderful job in assisting me to organise our Swiss and Italian trip. The arrangements suggested and made for us were perfect and include drivers, guides, accomodation, train, bus and ferry bookings and tickets. It made our trip easy, relaxed and we had excellent information from both our... Read more
The trip through the watch region of Switzerland was easy to plan once this agent began to assist me. She was quite helpful with arranging the necessary transportation from one region to another and around our watch company tours, and she planned out our train trip to the Alps perfectly at the end of the week. ... Read more
For a private Tour...I would say the Driver provided to us was excellent...BUT THE HOTELS WERE NOT UP TO OUR EXPECTATION.. To the extend we left our Hotel in Florence a day earlier n REBOOK OUR OWN HOTEL IN MILAN instead of checking into our prepaid Hotel ... Hotel in Rome and Florence was not a very pleasant stay... Read more
This travel agent helped me for Dubai and Switzerland trip. My agent was responsible to his job and tried to provide quite accurate information to all my questions. I also thank him for the prompt reply. The only major dissatisfaction was the flight schedule. The flight schedule was arranged by the sister company... Read more
My travel planner, Nancy, was just incredible. She paid attention to my likes and desires and put together a vacation that included tours of places I had never heard of, but were just perfect for me and my husband. She stayed in touch with us by email and I sometimes got the feeling that she never slept as I... Read more
Overall, this company is the best Travel Agency we have experienced. The travel agency picked some of the best destinations for site-seeing & tours. Also, they were always friendly & available whenever we had questions. We also loved the fact that this travel agency picked eco-friendly locations with... Read more
Our main purpose for taking this trip was to visit our daughter in Heidelberg, Germany where she is spending a semester abroad. We have used Zicasso in the past when we went to Italy 2 summers ago and I had a great experience working with their recommended travel agent . I knew it was definitely the right choice... Read more
My vacation to Italy was outstanding and greatly enhanced by the travel company! They were incredible beyond what I imagined. All of our transfers and guides were spot-on, never late, and thoroughly professional. Read more
Our travel agency was absolutely wonderful to work with. Our travel consultant who helped us was amazing!! She was able to get a feel for how we like to travel and customized our hotels, activities, and schedule to this. She had great insight on the places in Europe that we were visiting and the activities to do... Read more
I can't begin to tell you how wonderful our trip to Italy was! Our agent did a wonderful job booking and thinking of everything we might want or need along the way. From the hotels to the tours we truly had a fantastic and memorable time.
I just gave her an overview of the area we wanted to go and she put... Read more
Our agents from this European travel company were great planning partners for me and my family! They worked tirelessly to make sure that our complex trip, involving 8 family members including 2 kids, went without a hitch. Our agent was so patient with me as we fine-tuned our plans, added/subtracted people from the... Read more
We were put in contact with our agents from this European travel company and they were lovely to work with. All the details of our trip were perfect. Drivers were at the appropriate places and on time, hotels recommended were wonderful. The rental house that was found and arranged for us was great for the 4 of... Read more
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