This travel company handled all the arrangements for our trip to Austria and Switzerland in August. I'll focus here mainly on the Austria segment, because they needed to handle much more for us in that segment.
We spent 6 days in Vienna, and 1 in Salzburg. The travel company booked us into the most amazing... Read more
We were very happy with the trip overall. They made sure to include all the details we wanted in the trip. Our travel agency handled all aspects of our trip professionally and were easily accessible when needed with any questions. We will recommend this company to friends and are looking forward to our next trip... Read more
We loved this travel agency. They provided us with the epitome of service in totally designing our custom trip and providing us with the exact accommodations we were after to make our trip sensational. They were easy to work with, handling every detail with ease. Even when we had to make a change it was handled... Read more
We had planned on going to Switzerland in July to see Bruce Springsteen play in Zurich. Unfortunately, we couldn't make it happen, but we did enough window-shopping that we decided to visit as soon as possible. I read that early September was a beautiful time of year there so... Read more
Europe is beautiful and I've always enjoyed visiting its various countries. This trip was no exception. My low 2-star rating is aimed at the logistics and planning which led to many disappointments. I am not likely to use the services of Zicasso or this travel agency in the future. Read more
We used this travel company for the first time to custom design an itinerary just for the two of us to travel to Austria, Switzerlnd and northern Italy in September 2016. Our agent and his team did a great job of putting together an amazing itinerary for us after visiting with us to determine what types of... Read more
We worked with this travel agency to plan a vacation to Switzerland and Paris. I purchased our airfare and reached out to Zicasso for assistance planning the details of our trip. Our travel agency planned all of the details from hotels and excursions to train rides between Zurich and Interlaken and Paris. I was... Read more
We had a fun trip to Switzerland that we worked with this travel agency on. The logistics arranged by our travel agency worked well with one exception: They had planned - and we had approved - a challenging transition from Zermatt to Lucerne which included a 6:37 AM departure via train in order to make a noon lake... Read more
We just returned from our trip to Switzerland and Italy. To say that this travel company exceeded our expectations would be an understatement . This trip designer and his team provided the utmost of service, and planned our trip exactly to our specified preferences. My wife and I were returning to Europe after a... Read more
They were fast to respond, detail (extremely) orientated, & efficient. Their communication was fantastic & all of their attention to detail made for a flawless trip! I would certainly recommend their services to anyone considering a trip.
My wife and I arranged a vacation to Italy and Switzerland through this travel company. Our agent was instrumental in making this trip a success. My wife and I had a simple but hazy idea about where and when to travel in Northern Italy. The only specifics we wanted were the Lake Como region and the Bernina Express... Read more
The trip was extremely well planned. Transportation was via train. At each destination a representative met us and took us to the hotel. At the end of our stay the reverse happened. A cell phone was provided and each day our agent made contact. Rain washed out the train tracks at one point. We were contacted to get... Read more
We had a trip of a lifetime. We were celebrating our 30th anniversary and took two weeks to see Austria, Switzerland, Germany and France! A lot to try and accomplish in two weeks but your team did a great job of asking about our interest, goals of the trip, types of travelers we are etc..... and based on that we... Read more
We learned about Zicasso Handcrafted Travel while researching our vacation in Italy. The reviews we read were all very good. After we sent our initial email inquiry we received a response within 48 hours. Our travel consultant was very helpful and responsive throughout the entire selection process and afterwards... Read more
This travel company distinguished itself from the outset when our agent insisted we talk on the phone, rather than email, to get a feel of what type of accommodations, experiences, and activities our family enjoyed. This allowed her to quickly customize our trip using the volumes of information that I had gleaned... Read more
i can't say enough about this travel agency! This being my second time using Zicasso to find a travel specialist and once again did not dissapoint me. I like to be busy and see as much as I can when traveling. myself and five of my family members traveled for two weeks by train through Switzerland and northern... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.