Our travel planner and his staff at this travel company were superb. They worked closely with us throughout the planning process and truly customized our trip. They were very responsive to changes and made everything easy. Once we were in Europe, they checked on us every day and answered whenever we called. The... Read more
Just spent two weeks with our family traveling through three countries and eight cities. With so many moving parts, trains, tour guides and hotels, and our need to meet up with our son multiple times during his study abroad, we needed help. Our trip planner and his colleagues at this tour company were unparalleled... Read more
The trip was amazing, and the travel company was extremely pleasant to work with. They were able to help us get the trip we wanted and provided great ideas/feedback along the way to help us book the perfect trip. I would definitely work with this travel company again and have already recommended them to friends and... Read more
If it was possible, I would give this tour company 6 stars. Their service was way beyond anything I have experienced. We live in Australia and so we were unsure about dealing with a company in Slovenia, but they had arranged our itinerary before some of the travel agents in Australia had even returned our calls.... Read more
At first I must admit I was very nervous booking a trip with a travel company outside of my home country of Canada, as I have never done this before or paid for a trip in Euros. We are a family of 4 and this would be the first trip to Europe for my daughters. But once Zicasso connected me with this travel company... Read more
Our trip organized by this travel agency was OUTSTANDING. Huge kudos to our travel agents for their knowledge of the areas we wanted to visit, their attention to detail, and their ability to stay within our budget for an incredibly memorable trip!
After traveling to the the Italy hot spots 5 years ago, we... Read more
I decided to take an extended (7 week) vacation through Europe, visiting 4 countries and 13 cities, with various friends coming and going throughout my travels. The trip itself was complex, with the added intricacy of the various desires, personalities, budgets, and availabilities of my traveling companions.... Read more
We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
Our Swiss travel agency helped us plan our trip to Switzerland and were extremely helpful. I would definitely use them again when we return to Switzerland. They had in depth knowledge of the area and were very responsive. Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
I used this Switzerland, France and Germany travel company to arrange a trip for me, my husband and my two college-age children to Switzerland, France and Germany this summer.
Troy arranged everything so well -from selecting wonderful boutique hotels, arranging train travel and Swiss passes, and providing detailed... Read more
The trip was meticulously planned all went smoothly. Individual attention was very useful at points. In particular the final day at the airport. Staff was always on hand for questions or concerns. They even helped change itinerary while on the trip as needs changed. Would highly recommend to others. Read more
We worked with our travel specialist to plan our family vacation to Geneva, Switzerland and Paris, France. Our travel specialist was able to book excursions that I was not able to do. She was amazing and answered all of my questions. Each day on our vacation, we were sent an email telling us where to meet and what... Read more
In June, I located the travel company by using the Zicasso website. I was looking for a company that would plan an upscale private tour through Switzerland, Austria and the Czech Republic. I gave this travel company a list of the tours and sites that I wished to visit along with approximate travel dates. The... Read more
The trip was perfect. We landed at Zürich and our driver was there waiting for us with an S class Mercedes sedan. The hotel was very fine. Each day after the first was better than the previous day. The guides arranged by the travel company in every city were knowledgeable, spoke good English, and met us on time per... Read more
Good experience planning and implementing the trip. Impressed with timely communication all the way from early stages to the end of trip. Company was able to accommodate my needs and what I wanted to focus as part of the trip, and not what most tourists would want. My sincere thanks to our travel specialists for their... Read more
The trip was excellent! We enjoyed all activities and would love to go back. The travel company was outstanding and provided detailed information about each stop that we made on this journey. It was like having a personal guide for every day but allowed us independent choices. The daily emails from the company... Read more
Hello to our Travel Specialist, We had a fabulous trip to Europe, and want to thank you for organizing the Swiss portion. Rather than reflect on all of the positives, I will mention just a few things that stuck out for us: 1. The hotels you suggested were perfect. Well done! Our Zermatt... Read more
Our trip designer and the team planned our family vacation to Switzerland and Paris. The whole trip was perfect! We had never been to either place, so we did not have a clear idea about where we wanted to stay or what we wanted to do. The trip designer offered many suggestions for accommodations and activities,... Read more
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