This travel team designed and executed a wonderful trip to Switzerland for us. Defined as a best of Switzerland on 6-Days, we went from Lucerne to Interlaken to Zermatt and back to Zurich. They scheduled a tour of Mt. Pilatus via a boat ride on Lake Lucerne, a tour and cholocate making session at a local store in... Read more
Our family had an amazing trip to Switzerland and Germany a few weeks ago. My travel agent was extremely helpful in planning our itinerary that had many "hands on" tours such as one day making chocolate bars at a chocolate factory to making pretzels and sausages another day. He also planned a lot of "must see" tours... Read more
We have planned a number of trips through Zicasso, and will continue to use them and tell all of our friends about the process. They make travel so easy! This travel team did a phenomenal job. Our drivers and guides were all wonderful. All accommodations were in perfect locations and very upscale. We all agreed... Read more
The company was very responsive to my requests. All communications were clear and timely. They gave me a very detailed and clear itinerary. They planned a great trip for us. All the hotels were great. the guides were very good. Suggestions of activities were good. All the guides and transfer drivers showed up on... Read more
We thoroughly enjoyed every aspect of our trip to Switzerland. This travel agency exceeded our expectations. From the initial contact to the final details, our interactions with this company were handled promptly and professionally. In the initial planning stages they listened carefully to our travel wishes and... Read more
Our travel planner and his staff at this travel company were superb. They worked closely with us throughout the planning process and truly customized our trip. They were very responsive to changes and made everything easy. Once we were in Europe, they checked on us every day and answered whenever we called. The... Read more
Just spent two weeks with our family traveling through three countries and eight cities. With so many moving parts, trains, tour guides and hotels, and our need to meet up with our son multiple times during his study abroad, we needed help. Our trip planner and his colleagues at this tour company were unparalleled... Read more
The trip was amazing, and the travel company was extremely pleasant to work with. They were able to help us get the trip we wanted and provided great ideas/feedback along the way to help us book the perfect trip. I would definitely work with this travel company again and have already recommended them to friends and... Read more
If it was possible, I would give this tour company 6 stars. Their service was way beyond anything I have experienced. We live in Australia and so we were unsure about dealing with a company in Slovenia, but they had arranged our itinerary before some of the travel agents in Australia had even returned our calls.... Read more
At first I must admit I was very nervous booking a trip with a travel company outside of my home country of Canada, as I have never done this before or paid for a trip in Euros. We are a family of 4 and this would be the first trip to Europe for my daughters. But once Zicasso connected me with this travel company... Read more
Our trip organized by this travel agency was OUTSTANDING. Huge kudos to our travel agents for their knowledge of the areas we wanted to visit, their attention to detail, and their ability to stay within our budget for an incredibly memorable trip!
After traveling to the the Italy hot spots 5 years ago, we... Read more
I decided to take an extended (7 week) vacation through Europe, visiting 4 countries and 13 cities, with various friends coming and going throughout my travels. The trip itself was complex, with the added intricacy of the various desires, personalities, budgets, and availabilities of my traveling companions.... Read more
We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
Our Swiss travel agency helped us plan our trip to Switzerland and were extremely helpful. I would definitely use them again when we return to Switzerland. They had in depth knowledge of the area and were very responsive. Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
I used this Switzerland, France and Germany travel company to arrange a trip for me, my husband and my two college-age children to Switzerland, France and Germany this summer.
Troy arranged everything so well -from selecting wonderful boutique hotels, arranging train travel and Swiss passes, and providing detailed... Read more
I couldn’t have asked for a better travel company or better customer service. The travel company is really outstanding to work with. From the beginning planning stages with our travel consultant, through the detailed stages with our second travel consultant, they listened to our requests, addressed every question... Read more
This is our third time using Zicasso. Let's say that the 3rd time was not a charm. From the beginning, the travel agent was not as responsive as our previous ones from Zicasso. This should’ve been a clue but we tried to give the agent the benefit of the doubt.
Our great memories are now tainted with the bad... Read more
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.