Outstanding from start (first contact) to finish (end of trip). Quick and flexible responses to some last minute needs (stemming from our side) to make changes during trip. Many unique experiences we would have never had on our own (and we are pretty seasoned unassisted travelers).
Quite simply, this travel agency helped us put together the vacation of a lifetime. Admittedly, we saved up so we could go first class all the way, but this company made it happen. Our experience started when our agent contacted me as a result of the Zicasso inquiry. With a brief email exchange and a phone call... Read more
My family (husband and 2 sons ages 12-13) just returned from a 9 day trip to Spain. We went to Madrid, Toledo, Rioja, San Sebastian and Barcelona. Our agent was incredible to work with and designed the perfect trip for our family. He helped customize it to our requests and all of the hotels, logistics, guides,... Read more
We recently came back from a wonderful holiday to southern Spain, organised by this travel company. I cannot speak highly enough about this company. We have been fortunate enough to have had many holidays, but this particular holiday organised by this agent and her team, by far exceeded all our expectations.... Read more
If I could give them more than 5 stars, I would!! This travel agency was a fantastic company to work with!! I had a difficult itinerary (I wanted to visit 3 Spanish cities and 3 Portuguese cities in 2 weeks), and they worked tirelessly to provide me different options until they found a routing that would work with... Read more
We worked with this agent and would definitely recommend him and the company. He asked many questions, really listened to my answers, and prioritized what we wanted so we didn't waste time or money on things about which we didn't care. This is definitely the outfit to use if you want to treat yourself and have... Read more
Our agent along with her team put together the most wonderful vacation in Spain for my wife and me. This vacation was a gift from me to my wife to celebrate her 50th birthday and it had to be extra special and it delivered by exceeding our every expectation. Working with this agent was so pleasant and easy, her... Read more
Our travel agent was awesome! He worked diligently to put together a program tailor made just for us. We are kind of oddball travelers who are more into the off-the-beaten-path kind of experiences. We do not like to shop but love to eat adventurous food. Our agent put together the most amazing, personalized book... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
Amazing, Amazing, Amazing!! If I could give our agent and her team 10 stars I would!! From the very beginning our agent listened to my thoughts and desires for my dream trip and came up with an amazing itinerary that covered all the items I was looking for -- history, architecture, Game of Thrones, adventure, and... Read more
Our Spain travel agency did an excellent job planning our trip and providing support and services while we were in Spain. The owner of our travel agency is an excellent guide and has a stable of excellent guides and drivers on whom she calls to provide further support for travelers. Although we knew the cities we... Read more
Our travel agency was very flexible and made adjustments when necessary (ie: cancelling the trip to Torrejon AFB - to go to Toledo; re-scheduling our "view" from a building to see the Fallas). It was fun to watch the faces and hear my daughters' cameras click incessantly. The history captured by each stop was... Read more
Onced we decided to travel to Andalucia, I researched three travel advisors and it quickly became evident that this agent and her company was the right choice. Our agent's grasp of our unique interests and travel preferences was immediately evident, and her recommendations for sight seeing, special excursions,... Read more
Our Spain travel agency went above and beyond in all aspects of our trip. We felt completely taken care of throughout our trip, and we felt like VIPs almost everywhere we went. There were so many little extras/upgrades that meant a lot to our family. Our agent got soccer jerseys for my children to wear to the... Read more
Our group of 8 (two families of 4) just returned from a fabulous trip to Barcelona and the Costa Brava. Our travel company and our agent were great to work with and created a fabulous itinerary. We really wanted to not just visit places but enjoy them with hands on experiencds. We really appreciated our agent ... Read more
We had a really spectacular week in Southern Spain thanks to our travel agent. We had done enough thinking on what we wanted that we had a pretty long and specific list that needed to accommodate two parents, one 14 year old boy, and an 11 year old girl. Our agent listened to what we asked for and managed to come... Read more
This trip could never have been done without the efficient planning and responses of the travel agent. We decided to do the trip in our Spring vacation from the University where we are both professors at the last minute. We had a lot to cram in and only eight days to do it. With the help of our travel agency we... Read more
I contacted Zicasso and was referred to two different travel companies. It was apparent from the first contact I had with our agent that he understood exactly what type of trip I was trying to put together. We were taking a cruise which was ending in Barcelona and were wanting to extend our stay by traveling on... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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