This Africa safari travel company is very responsive and in a timely manner, they think about the customer's need before the customer, they always follow up, and easy to get in contact with...either in the U.S. or Int'l. I had an awesome experience w/ this company. I would recommend them to anyone.
Our Africa travel agency did an outstanding job planning our last-minute trip. We had been procrastinating on planning, so we decided to use a travel agency. With just a couple phone calls on preferences, our agent was able to assess our desires and planned an amazing trip for us. Of course there were a few... Read more
We booked our honeymoon through this Africa safari travel company and was such an easy and terrific process. We customized exactly what we wanted to do, Capetown + Stellenbosch + Safari and it was perfect. They really got all the moving pieces squared away for us. Their pre-departure packet was really helpful and... Read more
Originally I did a google search and picked 6 companies doing safaris and ask them to put together a trip. I heard back from 3 of the companies on a timely basis of one week. The first to respond was our agent at this safari travel company. She sent me an e-mail within two days with some ideas then she called me... Read more
Accommodations were first class throughout. Food, where included, was top of the line; where we were on our own, it was plentiful and delicious. Our Cape Town hotel was among the best we have experienced. The guide in Cape Town was quite friendly, knowledgeable and gracious. We saw and experienced things we... Read more
We have been looking at trips to Africa for the last two years, talking and meeting with many travel agents who "specialize" in this destination. We always came away more confused and disappointed with the information we received , as no one seemed to care what we wanted , it was always what they thought we should... Read more
What a trip - at least the South Africa portion! Despite cool and sometimes wet weather, each of our stops in South Africa (Cape Town, Franschhoek and Sabi Sand) were delightful! We did not find the trip out to White Pearl to be worth the cost, time or effort, and would not return there (see the what would you do... Read more
This Africa safari travel agency did a wonderful job at planning my vacation. They took my interests into account and made suggestions to make my trip better. They understood my needs (single female traveler) and had a guide throughout the whole trip. I would definitely recommend using this company, I had a... Read more
Our Africa safari travel agency was fantastic. They covered every little detail of our trip to perfection. Our agent was extremely helpful and responsive before, during, and after the trip. The tour guides and drivers were always early, very friendly, and very informative. I would absolutely use them again on a... Read more
Our agent put together an itinerary that fit our budget, interests, and timeframe. She was incredibly accommodating and responded immediately to all of our questions and requests. We were very happy with the accommodations and all of the transfers and travel arrangements she made. I have already recommended this... Read more
The trip was fantastic, the best trip of our lives without any question. We cannot say enough about our travel representatives in particular. Our representative quickly understood what we wanted and what we would like and worked to accommodate us. For example, we wanted to take the government-run train from... Read more
Our safari tour operator did a tremendous job in helping us plan and execute a trip of a lifetime! Their guides were very knowledgeable and personable. Super helpful and convenient to expedite transfers through customs and immigration. We had to reschedule our itinerary because of weather and they were so... Read more
With so many tours, so many different safari lodges, so many options in general made planning our first trip to Africa by ourselves virtually impossible. We were so happy this safari company found us! The trip was unbelievable! We could not have asked for anything more.
They really listened to what we wanted... Read more
Our consultant was excellent. All enquiries were promptly answered and she also made good suggestions. She also listened carefully to what we wanted and tailored a program to cover all aspects of what we were looking for on our holiday. As our trip was a celebration (our anniversary), she also made sure the various... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.