Rwanda was our highlight and we would not have even considered it if it wasn't for our awesome African safari travel company and Alana. Based on our needs, she made a ton of recommendations, rather than just accommodating what we wanted. Her expertise was crucial. Read more
Zicasso was great because it gave us the option to choose from 3 different travel companies. We felt that the best company, with the best prices and options, and superb customer service was this South Africa safari company!! The owner of the company, whom is located in the US, replied to me within an hour to tell... Read more
This travel company was superb, provided advice as to right hotels and restaurants. Richard of this travel company was extremely knowledgeable and his suggestions were spot on point. also, negotiated great rates at all properties. I highly recommend them for any travel in Africa Read more
Sorry for the delay, we are getting back to reality over here. The trip was amazing. Everything went as planned and very smooth. The South African people are very nice and hospitable. Pierre was great, we really liked him and had a wonderful time. The Cape Grace was perfectly situated in the... Read more
This African safari tour operator did an excellent job in listening to what we wanted and helping us plan our trip. Alana is extremely knowledgeable about southern Africa and gave us great advice. We've taken many interesting and exotic trips over the years, but both agree, this was the best trip EVER! Read more
Richard at this African safari company truly made our trip an unforgettable experience. The locations he booked for us were all perfect. All of our reservations and transfers were flawless. We were truly impressed with the service we received from this African safari companyand we hope to work with them again! Read more
We used Karin from this Africa / Botswana safari tour company. She spent a lot of time with us and helped tremendously in planning our trip, as we had never been to Africa. We wanted something special to celebrate our anniversary and she made it happen. Three of the places we stayed had da very special and private... Read more
We are glad that we had this South Africa safari tour operator to help us with our plans. Although we arranged our own flights in and out of Vic Falls, all of our transfers were professional and on time. We especially appreciated them when crossing the Botswana/Zimbabwe border, which may have been "tricky" on our own... Read more
Excellent. This African safari company and their travel specialist, Elizabeth made arrangements through &Beyond, and each of the places we visited was better than the last -- an amazing excursion.
How did you find out about Zicasso?
We first read about Zicasso in a Frommer's guide to Australia... Read more
Working with our travel planner at this African safari tour operator was a great experience. We started Jan 10 and after numberous emails, phone calls, recommendations, revisions over 2 week period we were very satisfied that our trip would be exactly what we wanted.
However, they did not stop working after... Read more
I am writing to unconditionally recommend the services of this travel company so that you may have the same exceptional experience that I was lucky enough to have by utilizing the services of this South Africa safari tour company. As a piece of background before the details of this letter, it is... Read more
This African safari tour operator does not offer cookie-cutter tours. It created a personalized, customized itinerary just for us. We were not assigned to some assistant; we worked directly with the president of the company (a native South African who now lives in my home city), exchanging close to 50 e-mails as we... Read more
We booked this trip before Covid and had to make several changes to our itinerary during 18 months. So thankful for Rachel’s help during that time, rebooking flights and Safari reservations. Our party of 8 had the trip of a lifetime!! Read more
The travel team at this tour company planned a fantastic trip for my son and I. They provided a wonderful itinerary and made the trip customizable to all of our desires. They helped me feel very comfortable traveling across the world with my 13 year old son and were available when issues with Covid tests came up mid... Read more
Trip of a lifetime. We have been working with Zicasso since early 2019 to plan our trip to South Africa, originally scheduled for Summer 2020. The COVID pandemic postponed our trip to Summer 2021 and the wait was well worth it. Our trip planners demonstrated extreme patience and flexibility in answering all our... Read more
This was a trip of a lifetime. Everything was taken care of with no glitches. Trip was originally scheduled for April 2020 but because off COVID we had to reschedule twice. The travel agency tirelessly worked to rebook all of the hotels, lodges, and activities. Every hotel/lodge was terrific. I loved working with... Read more
The trip was amazing. The lodging was perfect in all places, and the safaris were great in each location. Everything ran very smoothly regarding transportation and covid testing. A huge thanks to our tour planner for knocking it out of the park! Read more
I can’t say enough good things about my travel planner with the tour company. We communicated for probably about 2 years planning this trip. She called me from South Africa to get a feel for what we wanted to see and do. After we started into this trip, I quickly realized she must have asked me more than I remembered... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.