this was one of the best trips i had taken. My agent did an excellent job organizing , and personally overseering our trip , even when one of the hotels messed up , she is the best . she kept us well informed Read more
Excellent itinerary planned and organized by our travel agency. Excellent service at each airport/destination. Everything about the trip exceeded our expectations. Everything went flawlessly and we felt like we were VIPs. Our safari travel agncy spent time getting to know us and what we were looking to do and... Read more
Our travel agent and the safari travel company arranged one of the very best trips my sister and I have ever taken. The lodges in the Kruger Park they recommended were beyond comfortable and the daily animal drives provided us with more wildlife than we dreamed possible. The staff and guides/trackers at... Read more
Our agent at this Africa safari travel company did the most fabulous job planning a vacation for myself and my elderly father. Every place we went to was splendid and so very different from the last, I feel as if we saw the whole of Southern Africa in such a short time. The transfers and border crossings were... Read more
Our Africa safari travel agency and our consultant did a really nice job helping me find our safari lodges, organizing the road transfers and presenting me with many options for the trip. Our consultant was quick with responding to emails and we communicated by phone as well a few times. Our consultant and the... Read more
Our Africa safari travel agency was amazing! They answered every question I had as well as hunted down information for me. They were so accommodating and flexible and made trip planning a breeze! Read more
Our safari travel company and their agent were fabulous, way above expectation. When they received our request for a proposal, they responded within a few hours with a very fine on-line presentation with lodges, schedule, transfers, etc. Because it was so well done and competitively priced, two of our friend said... Read more
The trip was absolutely incredible. Everything was delightful and your recommendations were top notch. The highlight for us was the time we spent at Leadwood. The Dulini staff was outstanding and the reserve and lodge were amazing. I am so pleased that we were there for my mother's birthday. The Leadwood staff... Read more
We had high expectations about our trip to South Africa. Others who have been on safari have raved about it. Although we travel a lot, this was our first time using a travel agency. I'm the type that likes to research the options and make decisions based on our personal preferences, however, I knew I was over my... Read more
Our agent at this Africa safari travel company organized a fantastic two-week vacation for us (family of four) in southern Africa. The entire trip was very well organized, all of the hotels we stayed at were excellent, and the guides/drivers were all very good indeed. Our trip took us from Capetown down the... Read more
I compared three of the travel agencies that Zicasso recommended to me. When comparing apples to apples, this travel agency came up with by far the best value for our vacation. Their presentation of the different facets of the trip with a website devoted specifically to our itinerary, was very clear and helpful... Read more
The trip was fantastic! The guides, accommodations, transfers, and littlest details were taken care of and great.
The only glitch was the original deposit. I thought that would hold our trip and the total cost. When it came time to pay in full the Rand had gone up so the price of our trip increased as well. I... Read more
Our agent was so great in helping plan our trip to South Africa! She sent a suggested an itinerary based on our time, budget and what was most important to us. She also helped us book dining reservations and coordinate with the accommodations to ensure smooth transitions between planned itineraries. The entire trip... Read more
Our travel agency's service was seamless from start to finish. I had done a lot of research about the destinations we were interested in - Botswana, Zimbabwe and South Africa. Shortly after I had entered my travel information in Zicasso, I received a call from the owner of the travel agency, explaining in detail... Read more
I researched several travel agents to help me plan our trip to South Africa, in the end I chose this company because of their reviews, speedy response to my questions, and overall ease of communication with our agents. I definitely made the right choice. Since I was the person making the arrangements for six... Read more
Our safari travel agency did a terrific job. They set up the itinerary, made any changes to accommodate our schedule and were very responsive to our questions. Our original contact, was very knowledgeable and great to work with. We had looked at itineraries from several companies but this travel agency was the only... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.