Our first trip to Africa was amazing. We visited Johannesburg, Victory Falls, Cape Town, and two safari camps in Botswana. Wow! All accommodations were fabulous with top-notch customer service. Transfers and guides were knowledgeable, prompt, and helpful. Flights were surprisingly easy. The local airline pilots were... Read more
My husband, daughter and I very much enjoyed our 17 day Southern Africa Safari organized by this travel company. They were extremely helpful in tailoring an itinerary to our time schedule, needs and desires. They arranged a very wide range of activities and tours, all of which were excellent, with personable,... Read more
Our Botswana and South Africa trip were outstanding Places to stay were excellent and complex logistics came off like clock-work. We worked with our travel specialist of Zicasso and she was amazing and responsive from our first contact. Would use Zicasso again and would certainly work with our travel specialist... Read more
We had a wonderful time! We enjoyed our time in South Africa as well as our guide. We also loved Botswana, the animals were amazing! Our guide in Xugana Island was very knowledgeable and outstanding! Read more
I'm not even sure I can put how incredible this whole experience was in to words. The trip itself was better than we could have ever imagined. We would recommend travelling to South Africa to anyone - the people were amazing, the safari experience was life-changing, the accommodations were first class, and the natural... Read more
The service from this travel team was excellent from start to finish. The choice of camps was perfect to give us an overview of the variety of experiences possible. For our first safari, knowing little ourselves, everything was perfect. Complicated transfers went smoothly, and staff at each camp was incredible. The... Read more
The travel company was absolutely amazing! They continuously EXCEEDED OUR EXPECTATIONS!! From beginning to end - they were very easy to work with: responsive, thoughtful, thorough and very understanding of our needs and desires. They thought of everything including: creating a detailed, customized itinerary that we... Read more
The travel company was an amazing company to work with. From the travel agent to safari concierge, they worked with us from the beginning to make sure we ended up with exactly the trip we wanted. We absolutely plan to use them again in the future! Read more
Great experience. We want to extend our appreciation to our travel designer. She is very patient and prompt to respond to our inquiry and to redesign the itinerary accordingly for our time and need. Those places for our stay, recommended by our designer, are excellent. Kapama Buffalo Camp and Elephant Camp are... Read more
Our trip went smoothly and as planned. It made for a very enjoyable trip! We had no issues with any transportation or places we stayed. Our travel designer was very helpful in answering any questions we had before our trip. I would use this travel agency again in the future. Read more
The travel agent assigned to us was this travel company and we liaised with a travel planner. From our intitial contact onwards, our travel planner was simply fantastic, patiently answering our queries and adjusting our itinerary to meet our needs. We loved the way she planned our first visit to Africa. We were well... Read more
The travel company was excellent to work with. They were extremely responsive and communicative prior to the start of the trip. Even with the time difference, they answered all emails within a working days time. When we arrived our driver presented us with a packet of information that included our printed out... Read more
From start to finish our experiences with this tour company was amazing! Our travel planner was there for us from start to finish. From the moment she reached out to us asking about what we wanted our trip to include, to reaching out to us after we returned to the states. On our trip an activity was cancelled, she... Read more
My travel specialist from the travel company was fantastic. I have been very hesitant to use a travel agent since I feel that the world of travel is at my fingertips through the internet. However, when it came to traveling to Africa, I simply did not know where to start. My travel specialist listened to me and gave... Read more
Our group was quite satisfied with the trip with the exception of the last camp which we found to be quite rundown. This travel team was wonderful from the beginning to the end of our journey . They were attentive and quite knowledgeable and flexible with our changes. The many transports were handled... Read more
Overall the trip went very well. The drivers were all friendly, and reliable, and their vehicles always spacious and comfortable. A little glitch when arriving at our condominium in Cape Town, as the agent wasn't there to meet us intially. Location of condo was good, and the concept of the family staying together... Read more
Ours was a very complex trip. We were gone almost a month and part of the trip was scheduled by this travel company and the other part was ours to manage as we were meeting friends who lived in Zambia and South Africa. At all times the team at the travel company was helpful, professional, and selected amazing options... Read more
Being our first trip to South Africa we didn’t know where to go or the best places to visit. Our trip designer was amazing and set everything up for us and we couldn’t have been happier with the results and her hard work. We are already planning our next trip with her Read more
EVERYTHING WAS PERFECTLY MANAGED. BOTH OUR GUIDES WERE VERY PROFESSIONAL AND FRIENDLY, THEY SOON BECAME OUR FRIENDS. ACCOMMODATIONS WERE VERY GOOD, RESTAURANTS SUGGESTED EXCELLENT, PUNCTUALITY AND LOVE FOR THEIR WORK WERE APPRECIATED.
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.