The Travel Company delivered a first rate service and support during the planning and execution of our holiday. They listened to our requirements and incorporated all of our wishes into the itinerary, often making suggestions as to how this might be improved or enhanced. Overall our dealings with them were easy and... Read more
Exceeded our expectations in many ways: quality of the facilities and personnel there, the quality of the food, the execution of all the connections necessary to get us from one place to another. The quality of the guided tours of Pretoria and Johannesburg was outstanding and accommodating to our desires... Read more
We can't say thank you enough for the incredible tour you organized. It was 5 star from the moment we opened the conversation with you. You and your team took so much care to get the details right and it was felt every exhilarating bump of the 4X4 track through the desert! The accommodations were perfect and nailed... Read more
The trip was full of beautiful scenery, exciting adventure, and delicious food. I found my itinerary contained the perfect balance between structured tourism and free to time to take in the experience more restfully. I would highly recommend our trip planner and this tour company. Read more
My safari adventure was put together by the trip planner and this travel team and I could not recommend him or his company more highly. The arrangements, accommodations and even the animals totally exceeded my expectations. Our trip planner took the time to learn about our interests, desires and budget and put... Read more
We had an excellent experience with this travel team. After planning a logistically complicated destination wedding with guests from multiple countries, my husband and I were a bit burnt out. We knew we wanted to hit several destinations in South Africa, but simply did not have the time or energy to figure out how to... Read more
We just returned from our amazing trip to Africa. It took me nearly 4 years to plan the trip. It all started to come together when I discovered Zicasso. We didn't want to be "shoe horned" into a packaged tour or trip. Zicasso connected me to this tour company in South Africa. Our trip planner and his team helped... Read more
Shortly after using the Zicasso site to send my safari inquiry out, I received a call from numerous agents all willing to help organize the safari of my dreams. After careful consideration I chose our trip planner with this travel team. She listened to my ideas, wish lists, hopes and expectations... Read more
We can't thank our travel planner and Zicasso enough for helping us plan this trip. It exceeded all of our expectations. The accomodations, drivers and tour guides, experiences, food - all of it was amazing. The customer service, especially at the lodge and at the resort in Franschhoek... Read more
I can't say enough great things about this tour company. I always get a little nervous using a new travel agency and trusting them with such a big trip, but I'm so happy that we went with this company. Our trip planner listened to all of our requests for this trip and made sure to provide an itinerary that stayed... Read more
This trip was unforgettable! We were very pleased with out travel planner during the planning stages, and her efforts were evident throughout the trip. Everything went smoothly. The accommodations were just right for us, and our tour guide was exceptional. The activities she arranged for us in Cape Town were... Read more
This tour company was an amazing travel agency to work with. Traveling so far across the world, my husband and I were unsure of where to begin, so for the first time ever we decided to reach out to a travel agency. We were connected with our trip planner, who from the very start listened to all of our wants in... Read more
Overall, we were extremely satisfied and had an amazing experience working with our trip planner at the this tour company. A travel specialist was also very helpful while we were traveling. Any changes to the itinerary due to weather were all handled and we didn't have to think about it. All transportation was... Read more
Kim and I can't say enought wonderful things about your company and especially our trip planner. Not only did she book a fantastic flawless trip for us where we never had to worry about a thing; she also was very available to help with with several last minute changes that had to be made unexpectedly the day we... Read more
I was lucky to work with the trip planner who was my Africa Travel Expert. This was for my honeymoon and i can't thank her enough for her professionalism plus creating and blowing away any expectation i had for my honeymoon. It truly was a once in a lifetime experience. My trip planner went over the top in making... Read more
I was very pleased when very soon after I submitted my request for information on a trip to South Africa, I was approached by this travel company's representative and a phone call was set up for the very next day.
Our travel planner was very easy to talk to and she understood all my needs and requirements. ... Read more
Our tour planner was very helpful in the planning process to figure out logistics, ensure we would hit everything we wanted to, and gave insight on things we had not yet thought of. The itinerary was very thorough, including links to each website, tipping guides, and extras like hiking and restaurant... Read more
The overall trip was amazing and such a memorable experience. From the wild safari to the Winelands and Cape Town, the service , food, accommodation was emmaculate and exceptional. The safari guide ,Monika at Kapama Buffalo Camp was not only knowledgeable but patient and passionate about her job which translate to... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.