I was lucky to work with the trip planner who was my Africa Travel Expert. This was for my honeymoon and i can't thank her enough for her professionalism plus creating and blowing away any expectation i had for my honeymoon. It truly was a once in a lifetime experience. My trip planner went over the top in making... Read more
I was very pleased when very soon after I submitted my request for information on a trip to South Africa, I was approached by this travel company's representative and a phone call was set up for the very next day.
Our travel planner was very easy to talk to and she understood all my needs and requirements. ... Read more
Our tour planner was very helpful in the planning process to figure out logistics, ensure we would hit everything we wanted to, and gave insight on things we had not yet thought of. The itinerary was very thorough, including links to each website, tipping guides, and extras like hiking and restaurant... Read more
The overall trip was amazing and such a memorable experience. From the wild safari to the Winelands and Cape Town, the service , food, accommodation was emmaculate and exceptional. The safari guide ,Monika at Kapama Buffalo Camp was not only knowledgeable but patient and passionate about her job which translate to... Read more
Our trip of a life time was more than I could have imagined. Our agent, constructed an amazing journey across 4 countries in Africa that included everything on our wish list. Our travel planner was friendly and responsive and was able to offer advice based on personal experience. Every detail was taken care of,... Read more
Overall, everything was well planned, communication was great and the tour planner was excellent to deal with. She got in touch within 24hrs of us submitting out request for a trip to Africa and got straight to understanding what we wanted to see and our style of travel. She proposed 2 itineraries, both of which... Read more
Everything was amazing! They were so quick to respond to everything and were really listening to the things we wanted to have a great honeymoon. We loved all of the hotels/lodges that they chose and everything was so easy, we didn't have to think at all. Read more
Most of the trip was great. The tour planner, who organized our trip, did a great job overall. She was attentive, responsive and professional. The lodgings she chose for our first 3 legs of our journey were... Read more
Great itinerary... In the initial discussion I discussed doing two different safaris, plus Cape Town, plus wine country. All were checked off... more or less perfectly. Sequence of events (safari, Cape Town, wine country, lux-safari) was ideal... Safaris work well when jet lagged, as you have lots of potential... Read more
The itinerary was perfectly planned with enough time in each country and location to enjoy whilst not feeling rushed before moving onto the next destination. The travel company were excellent in their service not just through the planning phase of the trip but all the way though from pre leaving help to checking in... Read more
This safari travel company was a great company to work with. The travel agents answered all of my e-mails promptly. They were willing to make changes as our plans changed. They listened to me and paid attention to the things we wanted to experience on our trip to southern Africa. They even let our camp hosts... Read more
Every detail of our trip was planned to perfection. At no time during our multiple countries did we feel confused or alone. There was always someone to greet us when we got off our plane taking our luggage and clearing us through customs.
Our agent(s) worked with us to perfect the perfect itinerary and... Read more
My husband and I knew we wanted to visit Southern Africa for our honeymoon but were not 100% sure where to start. Through Zicasso, we were paired up with this travel agency and it was the perfect match. These travel planners are amazing to work with - they are incredibly knowledgable, pay attention to all of the... Read more
I can’t begin to decide what made my 50th birthday trip, organized by this travel company, our best trip ever. Could it be the personal service? From the very beginning, our travel agent made sure he knew what we wanted and our expectations. He narrowed down each area we wanted to visit with three suggestions of... Read more
It's been my dream to take a trip to Africa. I wasn't clear on what part of the continent I wanted to tackle first or how I should plan out my trip; all I had were a list of things that I wanted to see and do. Unfortunately, much of the reason I hadn't planned the trip was due to the fact that I just couldn't make... Read more
Our incredible African adventure started with an email request to Zicasso followed by a prompt response from a representative at this safari travel company. We are independent travelers and had never before used an agent or service to help plan a trip, so we weren't sure what to expect. We were extremely pleased... Read more
From the initial contact till the end of the trip, everything was planned out, taken care of, and done with perfection. Our travel specialist was absolutely awesome and was available to talk and answer our many questions at our convenience. This was a mother- daughter trip and our travel specialist was able to help... Read more
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