We had frequent contact with our UK travel company before our trip to work out all the trip details. They were very knowledgeable and built us a customized trip focused on our areas of interest. The hotels in both Scotland and London were in the best locations and very luxurious as we requested. The car service... Read more
With the expertise and guidance of our travel agent from this travel company, myself and two adult children had a fantastic and memorable 12 day vacation to the UK (England and Scotland). All details of the trip were well planned and executed. The personal tour guides were all "top-notch". Could not be more... Read more
We loved how the itinerary was put together. We had decided to do our own driving in Scotland & Ireland. We followed the itinerary & had a fabulous adventure! Everything they suggested was so interesting, fun & worth seeing! We had told them what we liked & the package they put together was perfect... Read more
We booked our 15-day honeymoon with this European travel agency, and they planned a great trip for us. They coordinated most of the details, including hotel rooms, airline tickets, train tickets, rental cars, and numerous tours. Overall, we were very pleased with the trip and would recommend this company to others... Read more
Very responsive and helpful company overall. Worked with us through a couple of refinements to our itinerary to get it just as we wanted it. When our original contact had to be out on sick leave, another was assigned to us without skipping a beat. There was one oversight regarding delivery of a voucher to us, but... Read more
The original itinerary was very well planned with all the desired elements. The execution was less than expected .About 70 % of the trip was fine with excellent hotels in St. Ermins and Swan Inn and top notch driver/guides in both Britain and Scotland. The enjoyment was tempered with several nagging events that... Read more
This agency not only met, but exceeded any and all expectations on hiring a travel company. I had a very specialized trip and Lindsey and her team must have spent countless hours to accomodate all my requests. Throw in the fact that I had never traveled to Europe before and so pestered her with questions for... Read more
Overall, the trip was good. Our agent at this UK travel agency was very polite and responsive. We liked both driving services (one in Ireland and one in Scotland) that she booked for us. She had all the documents ready as she said. There are a few things that I would have liked to make this a 5 star rating. ... Read more
We had a wonderful two week vacation in Scotland, England and Iceland in late June and early July 2014. We experienced the history and green countryside by plane, auto, train, bus. limo and walking. This was our first time on the trains and would recommend the trip from Glasgow to Newcastle to London and back to... Read more
The trip was a big success both for me and my Dad. This Scotland travel company did an excellent job understanding what kind of itinerary and accommodations I was looking for and presented a great plan back to me within a day or two. They were very efficient (I needed a very short turnaround time as I started... Read more
I was referred to Zicasso by a friend who raved about them, so sent them an overview of our trip. Our trip was a little complicated- Inverness to Thurso, ferry to Orkney Islands, then down to Glasgow, ferry to Northern Ireland all with drivers and rental cars. Our agent Kirsty did an amazing job of putting it all... Read more
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