Working with this travel company was easy and they provided great guidance as we planned our vacation to Ireland and Scotland. Throughout the process of planning, adjustments had to be made due to air flight schedule changes, and our agent was more than helpful in making any and all adjustments. Read more
Our specialist did a great job. She helped me create a trip to London and Scotland that our family will never forget. Many thanks to her and her team for helping us create unforgettable memories. We can’t wait to plan the next trip with this travel agent and her team. Read more
This travel agent was great to work with. She was able to take our preferences and build an itinerary that covered them while making sure we made best use of our time. She was also able to make recommendations for places to visit that we wouldn’t have known about. That’s one of the reasons we use Zicasso instead... Read more
Scotland is a gorgeous country and we saw more of it in 12 days than I thought possible! Our travel specialists took the time to listen our wishes and concerns and with those in mind, crafted an itinerary that allowed us to see Edinburgh, the lowlands, the highlands, Isle of Skye, St Andrews--a little bit of... Read more
My travel agent did a wonderful job! I had done a bunch of research ahead of time so I had some particular things I was looking for and it was really easy to work with her on all of it. I've never had such a smooth vacation as this one. Not one part had a hiccup. That's even despite one of the hotels having had a... Read more
Our travel agent was very involved. Planned a great trip for myself and my 2 grown daughters. The entire 10 days was thought out and flowed seamlessly ! We changed itinerary several times. Our agent just kept making trip better Read more
This was probably the best trip that we have ever taken. Our travel agency was wonderful to work with and went out of their way to meet our every need. The arrangements were flawless. We rate the trip as five stars and this company as five stars. The overall itinerary, guides, arrangements, and accommodations... Read more
All in all I thought the trip was VERY nice. Wish we would've spent more time in Scotland, but since it was a shorter trip than normal we did the best we good. Everyone was really good about responding back to us on a VERY timely manner which was also VERY helpful. My husband and I really appreciated the attention... Read more
I was very disappointed in our travel agency's overall performance on how they setup and coordinated my trip to London and Scotland. Prior to the trip they spoke about how important it was to have everything coordinated properly, but when we were on the trip they kept changing things which made it incredibly hard... Read more
Once we were in Scotland there were a couple unanticipated glitches that were minor but annoying. To me its never about the bumps in the road but how those bumps are handled. Our contact responded to my emails literally within 3 minutes. Spectacular! Then she took care of the glitches.
This travel company planned a 17 day trip to Ireland, Edinburgh, London and Paris for my husband and me in September 2017. We have very mixed reviews about this company, given that promised hotels on the itinerary were not included in the trip, time frames for accomplishing touring were severely underestimated (so... Read more
This trip was a dream of two best friends for a long time. Visiting Scotland and Ireland to see castles, abbeys and the beautiful countrysides was beyond our wildest dreams. During the initial planning, our travel agent reached out to us to enable him the opportunity to provide us with the kind of vacation we... Read more
Our travel company was quite efficient in planning our trip, thanks our travel agent. She was prompt in answering my queries especially my concerns as to train drop off / hotels locations so as to minimize finding and getting to the respective hotels outside of the CIE 1 week coach tour. In fact the hotels were... Read more
Our travel agency did a great job. They developed a thorough understanding of our interests and needs, to produce a very good itinerary. There were no glitches. Every tour guide was on time, on date. Every reservation -trains, rental cars, hotels, B&B's, etc. - was timely and correct. In short, no... Read more
Very impressed and appreciative of this travel company. This travel agent is extremely friendly, listened to our wants and provided a very tailored itinerary. It was a pleasure to work with this company during the planning process to refine the itinerary and we always found them responsive when we called. The... Read more
Our travel agency was very thorough and responded quickly to our initial enquiry and to all subsequent emails. They arranged a tour that met all of our expectations,, from the arrival and greeting by our guide and driver, to most exquisite accommodation and wonderful hospitality and dinners. I would definitely... Read more
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