I was frustrated by some of the choices made by the tour company. To the point when we rented the car, they took great care of us. But after we picked up the car, we were left to fend for ourselves when it came to locating hotels and tours, which wasn't always easy. At the end of the trip in Sevilla, we had paid... Read more
A PHENOMENAL travel company. From start to finish, Nuria, our agent, was professional, accomodating and so helpful. All of her recommendations were spot on and fit our budget and our time constraints. Even when we missed one of the tours she had arranged for us, we were able to reach her immediately and she came up... Read more
These Spain and Portugal travel specialists went out of their way to plan an ambitious, independent one-month trip. They tweaked the itinerary until it was perfect for us. They are truly "travel architects". Read more
The travel company did a great job putting together the flights and hotels I requested. Most of the hotels were exactly as I had requested, centrally located, and had well maintained accomodations. They also suggested we fly rather than take Ave between Barcelona and Madrid; flying was cheaper and faster! Read more
We enjoyed the trip and thought the travel company was very attentive and good. However, I was very uncomfortable handing them over several thousand dollars without a clear understanding what was going where - this was probably my fault for not asking for an itemized bill. Read more
We really enjoyed our trip. We were interested in seeing the cathedrals and monasteries as well as the art and culture of Barcelona, Madrid and Lisbon and exploring their histories. We accomplished those goals. However, we thought the selection of tours and events suggested by the Spain tour operator was routine and... Read more
We developed our own itinerary and chose this Portugal travel agency to finalise hotel and transport bookings. We found them to be responsive and helpful to an extent. However, we encountered some issues on our trip due to oversights (lack of attention to detail and checking) and clumsiness on their part. For... Read more
We had a wonderful and memorable time. This Spain travel agency was very helpful and went out of their way to provide us excellent service and all within our budget. They answered all of our questions thoroughly, honestly and quickly. They surprised us with upgrades and gave us a great price for a quality vacation... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.