Our tours were well selected, the guides were excellent, and the hotels were comfortable and well located. It was a pleasure to work with our trip planner to set up our plans for the visit. In addition, our trip planners went above and beyond the norm in personally delivering us to Porto after a difficult couple... Read more
We worked with our travel planner at this tour company, and overall enjoyed our honeymoon experience and would recommended for future references. The reason we give 4 stars instead of 5 is because we had to follow up multiple times and ask questions several times to get a response. We would also like to get more... Read more
Everything was arranged perfectly. Everything was amazing. Our travel planner did an amazing job in organizing the tour to Spain and Portugal. He perfectly selected the right time to spend in each city without missing anything or without staying longer than needed. He also took into consideration the public... Read more
My experience with the travel team was nothing but pleasant.I planned a trip for a friend and a few others. The tour planner was great in creating an itinerary based on my wants and needs. She provided options on hotel accommodations and and activities. The trip was great! From the transfers, tour guides and the... Read more
We planned this trip rather late by our standards, about 2 months before departure (we usually start planning 5-6 months prior). But the recommended agent was very quick to put together something which suited our needs and preferences. They were communicative throughout the process and kept us updated promptly on... Read more
We thoroughly enjoyed oir 2 week tour of Spain and Portugal. The local guides were a great help in learning about each city we visited and were always keen to tailor the day to our interests. The hotels were all in wonderful locations and the whole trip went according to plan! The travel representative with the... Read more
Zicasso planned the perfect Family trip to Portugal! We have used Zicasso before but not with the kids so we were unsure of how it would go. We had an amazing time! Every detail of our trip to the moment we landed in Lisbon to the day we departed went perfectly! The tour guides, transportation, suggested sights we... Read more
Since the day I started contact with the travel company and the travel representative, it has been a positive surprise in all aspects. She was able to understand my group needs, capture the essence of my trip, with quick returns on questions raised during the process to create an itinerary for this trip. She was... Read more
Everything was amazing! This travel agent was so helpful that I wish he could be my agent for other travels throughout Europe. The attention to detail and the great communication was what made the trip not only enjoyable, but unforgettable! Read more
Our trip, arranged by this travel agent to Portugal and Andalusia was glorious! She was knowledgeable and open to all my suggestions in planning the trip and EVERYTHING went smoothly. The drivers met us on time. The hotels were located right in the heart of the most interesting part of each town. Having our... Read more
Our travel agent met our every need. Her initial response to our request showed that she had really read of our travel interests and had a plan. She tweaked the itinerary a couple of times to provide us the best travel experience possible, and carried through on her selection of private drivers, private guides,... Read more
The trip was amazing! It was nice to be able to customize based on our personal interests. Everything was well organized and they used really good tour companies for all of our activities. I liked the hotels that were chosen and their locations. All transfers were on time, comfortable, and with really nice drivers... Read more
These travel planners were wonderful hosts! Because we visited in the "off-season" they were able to upgrade many of our tours and hotel rooms. They were also very knowledgeable guides -- we learned so much and were able to experience so much! Everything was exactly as we planned. Everyone went above and beyond... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.