Our travel agency did a great job from the beginning to help us plan a trip to Prague, Budapest, and Krakow. We planned the trip within 1 month of departure after my husband find out he has a work meeting in Prague and we decided to tag on 8 days for vacation since we love traveling but haven't been to Central... Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
This was our first trip to Poland and the Czech Republic. Even though I'm a seasoned traveler, I didn't know anything about this part of the world. Our travel agent helped us at each step. When she wasn't available, the other staff were equally helpful. The entire trip went exactly according to script. All... Read more
I had a wonderful time!!! The itinerary was exactly what I wanted. The tour guides were extremely knowledgeable. The drivers were very punctual and did everything in their power to ensure my trip was perfect! Having a local tour manager overseeing my tour was very reassuring to me especially being a single... Read more
The service and expertise provided by this travel agent and her associates was first class. The pre-trip preparation, network of on the ground resources in Poland and the tour/guide liaisons were top notch. Just a truly professional operation from all aspects. Read more
Complete travel planning. Excellent hotel options with great locations. Good transportation connections & timely drivers. Knowledgeable and helpful local English-speaking guides. Would use this travel company again for future trip. Read more
The beauty of Poland and its' people was best revealed through the careful planning of our travel company. From the time we landed in Krakow, until we departed from Gdansk, every transfer, every tour was perfect. We never had to wait for transportation, we never waited in a ticket line, we only enjoyed private... Read more
This travel agency delivered a wonderful trip to Budapest, Vienna and Prague, and set up our Auschwitz tour in Poland. They handled everything from setting up personal drivers for us to/from airports, city-to-city and visits to sites out-of-town, hotel accommodations and all our tours in each city. Throughout the... Read more
Overall the trip was excellent and the company did a fine job of organizing the trip. The only issue we had was the fact that our contact was unavailable and we were assigned another contact, and this happened at the same time period that one of our drivers was over a half an hour late to pick us up. That same... Read more
My son and I had a fantastic trip to Poland. I've traveled internationally a lot but never to Poland. I was a bit concerned due to my unfamiliarity with the country. Our travel agency was excellent to work with to develop the itinerary of what we wanted to do, not forcing us to standard itineraries or group tours.... Read more
Our agent and the crew at this travel company exceeded our expectations every single day of our month long tour of Europe. I had researched travel agencies thoroughly before signing up with this company and wholeheartedly recommend them. Our agent was very thorough and really understood what we wanted and, just... Read more
We had a great time in Croatia and Poland! We (two professors) took five university students to these two countries to follow 2 pieces of literature, and our travel agency was extremely accommodating. We had a fairly clear idea of where we wanted to visit, and they made all of those requests happen and more. Our... Read more
The first contact back to me from Zicasso and this travel company was nothing but positive from that point on. Every goal I had for my group for this trip was met plus many extras. This travel company and this agent listened to my needs and wants for this trip and took it from there. As a tour leader my job was... Read more
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