This tour company went above and beyond to give us a well planned, perfectly executed 18 day trip to Iceland, Norway, Denmark and Sweden. They were with us every step of the way not only while planning but during our travels, sending us emails reminding us of reservations, pick ups and air departures. Their response... Read more
Dear Zicasso Team, This was our second time using your services (as we did a trip to Peru that your team helped plan 2 years ago which we absolutely loved). The overall planning of this honeymoon trip in Scandinavia was done by my husband Duke and one of the travel agents at this travel company. As this was... Read more
This was a fantastic trip. Clearly the experience of a lifetime. Our travel planner at this tour company was most helpful with suggestions (such as delaying our departure by a month so we could have sunlight in Svalbard when we got there), readily available throughout the trip facilitating requested changes we... Read more
Our trip to Norway and Denmark was amazing! We had absolutely no worries about any of our hotels, activities, or transportation. Everything arranged by this travel company ran smoothly and as expected. The activities they arranged for us were just what we asked for, but even better! It was a huge relief to easily... Read more
Our travel planner did an exceptional job of planning our activities and accommodations in Norway and Iceland. She was very responsive to our feedback during the planning process and available to answer our questions during our trip. Thank you!! Read more
This was a customized trip to the Arctic. I specified as my 2 primary parameters that we get as far north of the Arctic Circle as possible without being scientists or in the military, and that we spend at least 3 full days in Tromso attending as many concerts as possible at Nordlysfestivalen, the North Lights... Read more
We had the most amazing trip! Our trip planner from this tour company provided us with the perfect itinerary! We experienced everything we hoped for with ease. Our trip planner scheduled all of our tours, hotels, restaurants and transportation. The trip flowed perfectly. Everything went as scheduled and there... Read more
I worked with our travel planner to coordinate a "bucket list" dog sledding and ice hotel adventure for my wife and I. Everyone at this tour company was very responsive and supportive along the way. The travel company uses an app that stores all of your travel documents, itinerary, "flight hub", interactive maps,... Read more
I would rate them as "perfect" .. they were able to find out enough about us personally to then design a wonderful itinerary which worked like clockwork .. there were no glitches at all! And we did contact them with a question during the trip and they responded very quickly to our inquiry. Read more
I believe the trip was successful for the most part. But we did have some difficulties with pick up times in Oslo and Copenhagen. The phone numbers did not work from my iPhone and thanks to the concierge who dialed from his desk phone was able to get through. The UK number listed on the itinerary did not work... Read more
We had a wonderful trip, thanks to our travel planner. He suggested experiences we never would have thought of and kept in touch with us throughout the trip. He even gave us a complimentary canal cruise in Copenhagen! Our trip would not have been as magical without his involvement. Highly recommend our planner ... Read more
Our travel company executed all the travel ideas for a pre and post 15 day cruise trip we asked for. The pre and post cruise land travel we booked through them was designed through their own travel guide partners and other partners, hotels were very nice; room upgrades and dining certificates were a nice touch. Our... Read more
The initial support and planning provided by this travel agency was 5 stars worthy - Our travel planner and team were very responsive and helpful in putting together a custom itinerary that aligned with our travel style.
The gaps in our itinerary were not discovered until we were in the midst of our trip to... Read more
We had never traveled to Norway before, so, based on a recommendation from a friend, I engaged Zicasso to help with the trip logistics as well as to seek any insight or suggestions they could provide around an itinerary. We were extremely pleased with the service in both areas. Our rep made some suggestions... Read more
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