New Zealand Travel Agents & Tour Reviews

4.841905
4.84 out of 5 stars
4.84 stars based on 1575 reviews

Real customer reviews for Zicasso’s New Zealand tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: Tour of New Zealand & Australia, Queenstown, Auckland, Sydney, Melbourne, Great Barrier Reef, Australian Open

4

by traveler 

Rohidas A.

  Generally very good and well organized  We had asked for 4 star hotels to keep costs down but one hotel in Sydney although in a good location was quite dingy 

The tours were good but we would have preferred paying more to get an upgraded trip especially in the Great Barrier Reef if we had known it was so... Read more

Review: Luxury South Pacific Family Vacation, Australia, New Zealand, Queentown, Whitianga, Coromandel Kayaking, Mt Cook

4

by traveler 

Jennifer W.

Our trip to New Zealand was absolutely amazing. The travel company was very helpful, responses and suggestions were always prompt and the itinerary was detailed.  Read more

Review: Solo Tour of New Zealand and Australia, Sydney, Carins, Christchurch, Wine & Culture

5

by traveler 

Bill G.

My travel agency went beyond my expectations by developing and constructing an itinerary that allowed me to have a holiday that was memorable and somehow exceptional. I don't normally write reviews given that my expectations are for a certain level of service, however if you are reading this and are considering... Read more

Travel Review: South Pacific Tour, Australia, New Zealand, Melbourne, Tasmania, Rotorua, Queenstown, Australian Open, Kayaking

4

by traveler 

Elizabeth D.

The trip, overall, was terrific! The travel company- well, my specific request included "boutique size hotels" and that the Australian Open was key note. We had two hotels we were unhappy with, the key note being in Melbourne (location of Open). It was the biggest hotel (... Read more

Travel Review: South Pacific Tour of New Zealand & Australia, Melbourne, Sydney, Port Douglas, Auckland, Great Barrier Reef

5

by traveler 

SHARON M.

This travel agency was one of two companies that responded to my Zicasso request. I chose this company based on my initial positive response to our agent. I was right! She planned the perfect 25 day vacation to New Zealand and Australia. Accommodations and tours were all superb! Read more

Review: Luxury South Pacific Vacation, Australia, Fiji, New Zealand

5

by traveler 

colleen c.

Our trip was fabulous.  Our agent listened carefully and understood that staying at nice hotels was very important to us. Our rooms at the hotels were consistently the best in the hotel, with amazing views, and lovely amenities.  At the hotel in Sydney, we were in a corner room on the 22nd floor with panoramic... Read more

Travel Review: New Zealand Tour, Queentown, Cathedral Cove, Hiking

5

by traveler 

paul m.

Came up with good trip plan at reasonable prices and provided excellent service.  Our Consultant was outstanding. She was very familiar with travel options in New Zealand and worked with local travel partners to get best prices. Also was a pleasure to work with and provided excellent service and quick turn around... Read more

Travel Review: Honeymoon in New Zealand, Auckland, Queenstown, Whangamata, Blenheim, Tongariro Alpine Crossing, Franz Josef Glacier

4

by traveler 

Ren C.

I enjoyed the planning process very much; the agent at our travel company was always very quick to respond with ideas, suggestions, and answers.  She was very easy to work with!

The trip was wonderful for the most part- my biggest complaint is that it did feel like the "standard tour" or a template tour;... Read more

Review: Luxury New Zealand & Australia Vacation, Sydney, Melbourne, Kangaroo Island, Hobbiton, Milford Sound Boating, Glacier Hike

5

by traveler 

Tony C.

I have worked with travel agents all my life.  This travel agency is the best of the best.  They listen generously to both our desires and budget, they offer incredible ideas garnered through local knowledge, and their customer service is outstanding.   Our trip was sensational. Read more

Review: Luxury Tour of New Zealand, Queenstown, Russell, Tongariro Crossing, Abel Tasman Hiking & Sea Kayaking

5

by traveler 

john b.

Overall it was a great trip and every connection was on time and all the hotels etc. were good Read more

Travel Review: Luxury Solo Tour of New Zealand, Wellington, Picton, Fox Glacier Helicopter Tour, Misty Mountains Hiking

5

by traveler 

Kendall B.

My agent interviewed me to determine my exact trip wants and then provided excellent suggestions for itineraries. He has an in-depth knowledge of the region and even spent 90 minutes on the phone with me the week before my trip to walk me through the itinerary, suggest driving routes, and ensure I was comfortable... Read more

Travel Review: Luxury New Zealand Road Trip, Queenstown, Auckland, Milford Sound, Whale Watching, Alps Train Tour, Jet Boating

5

by traveler 

Grady B.

Our agent did a great job of planning this road trip of a lifetime!

Drove from Auckland to Queenstown over a three-week period in late December to mid-January. Stayed a couple of nights at each place along the way, driving an average of three hours between stops.  Very nice mix of lodges, B&Bs and hotels... Read more

Travel Review: Queenstown, Nelson, Paihia, Abel Tasman National Park, Kayaking, Biking, Hiking

3

by traveler 

janet s.

I was expecting to have the "value added" experience of dealing with tour company that promotes an entire trip 24/7 access and support while in the country, New Zealand.  I  had to access a third party while in New Zealand as bad weather necessitated rescheduling, and connecting with providers of specific... Read more

Review: Luxury Tour of Australia & New Zealand, Culture & Wildlife

5

by traveler 

Charles H.

We sent our agent a list of places in Australia and new Zealand we wanted to visit.  He questioned us about what sorts of things we were interested in seeing and doing on the four-week trip.  We spoke on the phone to be sure he knew precisely what we wanted.

Our agent came up with an ideal itinerary for us.  ... Read more

New Zealand Vacation Review: Rotorua Glow Worm Caves, Marlborough Sounds

5

by traveler 

Seymour L.

Overall very smooth and very convenient. No problems on the trip and had a great time.  Read more

New Zealand Family Vacation Review: Queenstown, Nelson, Milford Sound HeliHike, Abel Tasman Canyoneering, Marlborough Sound Cruise

5

by traveler 

sally r.

My travel agency provided us with a great family trip to New Zealand. Our agent listened to what we wanted to do and put together a fun trip for us. All arrangements worked out fine, and all the providers had a positive impression of this travel agency. Our trip required coordinating travel for 6, with various... Read more

Travel Review: South Pacific Honeymoon, Fiji, New Zealand, Bora Bora

5

by traveler 

Monica D.

My husband and I used this travel agent to plan our honeymoon.  We knew we wanted to go to New Zealand and we wanted to stop at a tropical location on the way, but weren't sure which one.  He helped us personalize a trip that was perfect for us.  We ended up staying 5 nights in Fiji then spent two weeks traveling... Read more

Travel Review: New Zealand Tour, Queenstown, Aukland, Milford Sound

5

by traveler 

MICHAEL M.

We left our travel plans open and followed the itinerary suggested by our New Zealand travel agency. Our trip was great! Because of their insider knowledge about New Zealand we went to less traveled areas as well as top tourist attractions.  We were consistently booked on tours, etc with companies who rated at the... Read more

Travel Review: Luxury New Zealand Honeymoon, Queenstown, Dart River Jet Tour, Glaciers, Road Trips

5

by traveler 

Alexis A.

We went to New Zealand for two weeks for our honeymoon in December, and had the best time ever! Initially, we wanted to visit more than one country but our agent was very helpful at helping us narrow down our priorities in order to plan the perfect trip. We quickly realized that New Zealand has so much to offer... Read more

Review: Luxury South Pacific Honeymoon, New Zealand, Fiji, Napier, Nelson, Queenstown, Milford Sound, Kayaking in Abel Tasman

5

by traveler 

Jessica T.

We are eternally grateful to Karen for planning the honeymoon of our dreams. The trip was, from start to finish, flawless. 

Within minutes of our first call with Karen, we knew we were in good hands. Karen spent a lot of time crafting a unique trip that reflected our interests and stayed within budget.  We... Read more

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