Our travel agency was very responsive to our requests in planning the trip. We certainly would not have known about some of the unique places we went without their advice. Overall, the whole trip was fantastic. Some details could have been improved. For example, we were told to confirm pickups with local... Read more
The trip we took was fabulous and it would not have been the same without the expertise planning from our agent with this New Zealand travel company. She planned the perfect trip for us. We were able to pack a lot in to our time in New Zealand without the pace of the trip feeling overwhelming. This agent is very... Read more
Our New Zealand trip consisted of 9 different stops (and 9 different hotels) all throughout the North and South Island. This could have been a logistical nightmare to plan, but our agent made our entire trip-planning process effortless and enjoyable. After hearing that we wanted an active, adventure-filled trip,... Read more
Both the trip and the travel agency were outstanding! We were first-time visitors to New Zealand and Australia and our agent's expertise in those locations added significantly to our fabulous experience. Our trip consisted of several days in Auckland and Sydney on either end of a cruise. From the transfers at... Read more
Karen worked well with us to understand our travel preferences so that we could make the most of our trip. Difficult for us to realize that in 3 weeks we are only scratching the surface of these two wonderful countries - Australia and New Zealand. Given that time frame she was insistent that there were places and... Read more
Our travel agent did the most wonderful job planning and organizing our 1 month vacation to New Zealand. Our trip consisted of many moving parts and people and he was very patient but also had a sense of urgency when planning our trip. Our itinerary was very detailed and every activity was adventurous and so much... Read more
Our New Zealand travel company and our agent did a fabulous job putting together our trip. We gave her a list of activities we wanted to do and she put together all our transportation, lodging, reservations and made suggestions for other activities in the areas we were in. We loved the fact that we had vouchers for... Read more
My husband and I were so thrilled with the "trip of a lifetime" that our agent put together for us. She really customized it to our preferences, and was delightful to work with throughout the planning phase. Everything she put together for us went like clockwork!
We found our travel agency to be very responsive to every question that we had. We had high expectations for this trip - that had been in our bucket list for a long time. In spite of these high expectations, our trip exceeded our expectations. It was a terrific trip. Read more
Our trip to Australia and New Zealand was to sum up, Perfect! It was the first time I used a travel company like this, as I would normally do all the booking myself. Since this trip was more complex, I decided to contact Zicasso and then selected this travel agency because of their expertise with New Zealand, even... Read more
Our agent from this South Pacific travel company did an excellent job planning our vacation. We had a terrific travel experience with well planned and organized itinerary that suited our interests. I would recommend this company to anyone interested in taking a trip to Australia or New Zealand. Read more
Our recent trip to Australia, New Zealand, and Tahiti/Moorea was absolutely fabulous and the dream of a lifetime! We celebrated our 30th Anniversary and two of our adult children were able to go with us. Our agent from this travel company planned the entire trip and it was flawless. We used the Trip app a lot. ... Read more
The trip as planned by this South Pacific travel agency met or exceeded our expectations. We followed the itinerary and there was not one glitch during our 21 day trip. While we don't plan a trip that direction in the near future, I would contact this company and work out an itinerary if our plans changed. I... Read more
Our travel agent provided excellent service in helping us organize a five-day extension to a conference that we (three couples) were attending. She booked hotels, a rental van and a wildlife tour on the South Island, all of which worked out beautifully. We found her to be both responsive and knowledgeable and we... Read more
Our trip was perfect and perfectly planned by our agent. She listened to what we wanted and he choices of accommodations was excellent. I cannot recommend this company enough. New Zealand is beautiful and the air is so clean. Read more
New Zealand was our fifth trip initiated through Zicasso. Of those, this travel agency was by far the best experience we've had to date. Simply put, they were outstanding in both service and arranged travel recommendations. They really understood the kind of travel experience we wanted to have and they... Read more
Everything went very smoothly, just like the itinerary. It was obvious from the trips we took that the agent we used knew the areas we visited intimately, and picked the best trips for us, based on the information we gave her. A highly tailored itinerary including all the best excursions Read more
All accommodations booked were excellent without exception. Check-in details were flawless. The pre-booked excursions etc all without any issues.My experience with this travel company was very good. Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.