I live in Hawaii and wanted to fulfill a dream to have a family vacation that we have not had in 6 years due to my sons being in college so this had to special. I did not know our agent our his company but his website and my email and telephone conversations went well...he immediately knew what type of experiences... Read more
This travel agent helped plan our trip to New Zealand and Australia. She never failed to answer my questions, sent links to help answer my questions, and returned calls or answered emails promptly. We were traveling for a month and there was not one glitch. Every tour guide was at our hotel on time. We chose what... Read more
great trip! we spent almost 6 weeks traveling around australia and the south island of new zealand with our two young girls, ages 2 and 3, and our nanny. we were very happy and impressed with our travel agency. we worked directly with the owner who was very helpful and thoughtful with her recommendations on our... Read more
Lindsay was our travel agent and did an amazing job designing the trip around the things we wanted to do. I just had to tell her the places I wanted to go and the types of things I was interested in ( seeing the animals, sight seeing, active tours ect) and she took it from there. It took me a few months to... Read more
We used this travel agency in San Diego for a trip to New Zealand and Indonesia..Lindsay,our contact with the agency was most helpful in maintaining a perfect balance of activities, travel, quiet time and accommodations..communication was very good. The NZ and Indonesian suppliers were excellent. Everything spot... Read more
We decided to book a trip to Australia/New Zealand at the last minute (less than 2 months prior to our departure date) and a friend referred us to Zicasso to find a travel agent experienced in the land Down Under. (While we normally do our own trip research and bookings, we felt that the limited advance time posed... Read more
Kate provided a wonderful and varied travel experience for my wife and myself. We traveled from the north of New Zealand, the Bay of Islands, to the Southern fjordlands. The places stayed were of high quality, clean, all furnished excellently.
Working with Kate was a pleasure as she answered every... Read more
The trip to Australia was great!!! Our travel agency was extremely helpful in setting up the itinerary and arranging for small group tours. Our only complaint is the airline arrangements. They quoted the cheapest airlines including JetStar but when they did the final arrangements, the price was considerably more... Read more
This is the first time I've ever used a travel agent to plan a vacation and this company did an A+++ job. They provided friendly, reliable service to plan the perfect trip. I must have sent dozens of emails and a few phone calls to Our agent and her local expertise was essential. We went to New Zealand and Bora... Read more
My first time to have the travel agent have full charge on my trip and was lucky to have our agent from this South Pacific travel company; she did extra ordinary job ; well organized and exactly what I was looking for. Read more
Overall my boyfriend and I had a very positive experience with this travel company!! Planning the trip was very easy and our agent really worked with us to make sure the itinerary was what we wanted. Nearly everything went perfectly while we were there, and we enjoyed every minute of our trip. There was one tour... Read more
This was my first and last time using a travel agent to assist in planning a vacation. We had an absolutely wonderful trip, but I felt like we could've done a better job planning our trip ourselves and made it more specific to our needs. We expressed early on in our travel planning that we were young travelers... Read more
I'm very happy that we decided to visit New Zealand and to use the services of this travel agency. The trip was wonderful and very memorable. Having our travel company plan the structure of the trip was extremely helpful and saved our family a lot of time. I'm pleased with how convenient it was to have certain... Read more
This South Pacific travel agency planned our 3 week honeymoon in New Zealand, Australia, and Bora Bora. What a trip! Lindsay was our agent who worked with us non stop before we left to make sure we had all the activities we wanted planned in our itinerary. All of our transportation and activities were setup... Read more
Kate was wonderful to work with and created a perfect itinerary for my wife and I. She listened to our interests and made suggestions that were spot on. With their knowledge of the country and the relationships they have built, this travel agency is a wonderful choice for anyone looking to have an amazing... Read more
Our trip was spectacular and our travel company went above and beyond for us. We were initially set to travel in 2015, but had both a family emergency and a job change to contend with. Our travel specialist with this New Zealand travel company was an absolute pro and a dream to work with. She was able to reset... Read more
Thank you for helping to plan our 3-week trip to Australia. All the hotels, tours and rental car you booked for us were excellent. We didn't experience any difficulties and everything went as planned. We certainly would recommend your services to anyone traveling to Australia. Read more
Terrific trip! Nearly 3 weeks in New Zealand and Australia was planned and executed flawlessly. The itinerary was exciting and diverse and every one of the travel arrangements was on time and without problems. The locations of all 6 of the hotels was excellent, within walking distance of many restaurants and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.