Our agent and our holiday to Australia, Tasmania and New Zealand was fabulous. Our agent gauged our interest and crafted a itinerary of epic proportions. Our agent saved the holiday almost before it even began when we were seriously delayed departing Orlando and almost didn't make the LAX connection. Our agent... Read more
Our travel agency did an awesome job of working with us to plan the perfect trip for us. Then, they flawlessly executed on the trip. We could not be happier with them and the results! And, because of thise results, we will be recommending Zicasso to everyone we know both in person and via Social Media. Thank you! Read more
Our travel agency did an incredible job in preparing our trip to Australia and New Zealand! Our travel consultant was very responsive to our needs and was always available to help problem solve. Every detail was thought out and executed!!
We have traveled abroad extensively in the past using other travel... Read more
My trip was incredible. I planned it sort of last minute and this travel company was able to pack in so many cool experiences into a 14 day trip. I was a little nervous to go because I was traveling solo during my first time out of the country. However, by having the company arrange everything beforehand, my... Read more
This travel company and my travel consultant really helped to plan an amazing vacation for me. She worked with me closely to ensure that I get to see an wide array of the different scenic views of New Zealand. Her attention to detail helped to ensure the all the minute details were taken care of such as the... Read more
Our travel company did a fantastic job and would HIGHLY recommend them! Our agents were amazing. I interviewed a number of travel agents before deciding on this company. I chose them because of their knowledge and ability to give a customized trip for our family. Our agents asked lots of questions to determine what... Read more
This travel company did an excellent job planning my trip, and responding to questions and desires about activities. The staff was very thorough in providing vouchers for each place I stayed and the stops during my stay. They arranged for a rental cars, GPS, and travel directions. I could not have asked them to... Read more
This travel company was a very courteous to me and my travel planning. I took a trip to the New Zealand by myself, and was quite nervous about the whole trip. There were few activities that I wanted to explore while in New Zealand, but didn't quite know what to do or how to arrange with the transportation. That is... Read more
Out 2 week trip to New Zealand was excellent! Our group was comprised of 8 world travelers who worked with our Zicasso agent to plan our itinerary. We booked a van and driver/guide to explore both the North and South Islands of New Zealand. Our guide was wonderful. He was knowledgeable, good-natured, patient and... Read more
Our agent was very patient with us as we discuss details of our trip to NZ. She recommended activities and accommodations with us, but we found some activities not suitable for my 5y/0 and she quickly changes those activities to suit our needs and interests. It was a long process but she patiently answered all our... Read more
We just recently returned from a two week getaway to New Zealand and Fiji that was arranged bythis travel company. I worked with Lindsay to complete the itinerary for a trip of the lifetime. We started in Auckland for a trip to Wahiki Island with a private van and tour guide for the day. The next day we were off to... Read more
We got a prompt response to our inquiry and after some email exchanges, a sample itinerary and quote. Our agent worked with us to customize our trip even further, and the result was perfect!!! We provided her with information about our interests and preferences, along with things we definitely wanted to see, and... Read more
The trip was wonderful! Because all the details were planned ahead of time, it took away the stress of having to navigate each city and attraction. We enjoyed knowing everything was planned out. That being said, our schedule was not too full that we couldn't do things we found on our own. Read more
I have wanted to go to Australia for as long as I can remember. It was always too far, too expensive or too confusing. This travel agency made our trip easy and fabulous. After talking with many different travel agents and feeling overwhelmed, I found this travel coordinator. She listened to everything we said,... Read more
Our travel agent was so helpful and thought of details I would have missed. All documents were so organized and everything arranged perfectly from accommodations to transfers and activities. The service was A1!!! Read more
This was my first time trying a Zicasso-recommended travel agent. It certainly won't be my last. Our travel agency was outstanding. They carefully listened to my interests and desires, and then put together the perfect itinerary. Along the way, they offered different options for luxury hotels. And for each place I... Read more
The trip went well, except for a cancelled airline connection in Melbourne, but Qantas put us up in a hotel and gave us meal vouchers. I felt the agent I dealt with often needed prodding to get things done or delivered. she was often out of the office and even left incorrect information on her email about the dates... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.