Our agent was outstanding. She listened to what we wanted, provided great suggestions and adjusted the itinerary several times. She's from New Zealand so she knew the little details that can make the difference between a good and great trip, and ours was a great trip. Read more
Our agent was great to work with. He built the plans to our desires and needs. He is flexible. Very responsive on skype and very knowledgeable. As a travel pro I've never thought I could benefit from the advice of a local travel agent. However, very glad we did for our Honeymoon. Read more
Excellent experience motor-couch and touring around Southern New Zealand. Check in and out was quick and fairly easy although you do a lot on your own until a sales rep comes to checks you out. Wish we had an explanation of some of the options ahead of time. Ie we purchased 5 extra GM of data on wi fi for the 2... Read more
Our trip to New Zealand was absolutely amazing. The accommodations were all top notch and beautiful places to stay. The hosts were personable and very accommodating. Everything was extremely organized and clearly communicated to us. We appreciated the fact that Zicasso had a packet with all of the information... Read more
I reached out to Zicasso last March to begin planning my honeymoon to Australia, New Zealand and Fiji. Zicasso paired me with this travel company, who helped me select the best time to travel, along with selecting the best stops in each country. Our travel company was amazing! I am a very hands-on, controlling,... Read more
Our travel specialist created a magnificent trip of a lifetime for my family. Her planning and thoughtfulness exceeded my wildest expectations. The airline plans, accommodations, recommendations in each city, tours, intercity plans – EVERYTHING – was meticulously planned and orchestrated. As we traveled, we... Read more
My journey was a dream come true. The representative at this company is an amazing travel agent. In our interactions, she was professional, and knowledgeable. She carefully listened to my requests and responded with great recommendations. She was responsive, patient, kind, and helpful. I recommend her... Read more
We enjoyed our honeymoon to NZ and AU. All of hotel and airport transfers went smoothly except one (Our driver from AUK airport was not in the pick-up location described to us in our itinerary. We called the local telephone number provided and eventually connected with our driver. It was about a 30-45 minute... Read more
My agent and her staff were absolutely fabulous. I had determined where I wanted to go, and what I wanted to see on both islands, but my agent added all the little touches that elevated the trip beyond anything I could I've done on my own. She listened well and chose just the right properties for our stays and... Read more
My travel agency helped me plan one of the largest trips I've taken and the first solo trip on my own. Dealing with them was amazingly stress and trouble free. All my questions and concerns were addressed clearly and made me feel confident that my trip was planned according to the detailed itinerary that was... Read more
Going through this company was the best idea I had for a beginner in travel. The whole trip was smooth and amazing. Each hotel was even more impressive than expected and in great locations. All the activities suggested were spot on for what we had in mind for this trip. My agent made going to another country... Read more
From the start, everything was easy. The office was always available, they came up with a great itinerary based on what we wanted to do and kept it all within my budget. The trip was great and I highly recommend this travel agency. Read more
The trip was excellent. Our travel agency worked with us over several months to design the trip and they delivered almost exactly everything described. There was one very small oversight where a prepaid item did not exist and money was refunded immediately. Between email and telephone conversations we spent... Read more
After months of research, my husband found this agent to help with the next process of booking our dream trip. She understood what the two of us were looking for on this trip and put together a package that was exactly what was requested. Our agent met all of our expectations and more. Read more
The itinerary prepared by this travel agency was perfect for our first-time visit to New Zealand. All the connections went smoothly and we had a great time. The notes provided for each destination were quite clear and helpful.
When the earthquake eliminated our intended train trip to Christchurch, our... Read more
We worked with these travel agents and they both provided exceptional service! We were very stressed coming out of our wedding, and the help they provided was exactly what we needed to have a great and smooth honeymoon. We already had some idea what trip we were looking for, and they provided the direct and ... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.