We travel extensively, but this is the first time we have used a travel agent. Best decision we ever made. Our agent did an excellent job. Every aspect from airport pickups, to tours, to flights were planned and executed flawlessly. As a family of 5, our agent recommended accommodations that worked great for us--... Read more
My wife and I had a most enjoyable vacation in New Zealand. Our agent planned a wonderful itinerary for us. She was very responsive to our needs. All of the vendors she employed were extremely professional, easy to be with and very punctual. I have no reservations about recommending this travel company. Read more
I was surprised at how smoothly everything went for us. (Besides Fiji) All of the pickups were on time and we got to our activities promptly. Everything that was picked out for us activity wise exceeded our expectations. Even the shuttle transfer people were all so nice. We loved everything and would use Zicasso... Read more
Our travel agent was a true pleasure to work with. She was responsive and professional with all our requests. She gave us great ideas about where to stay and travel that we wouldn't have otherwise thought of. All the hotels and activities she recommended were fantastic. I'd definitely work with her again! Read more
My husband and I just returned from a three-week honeymoon in Australia and New Zealand. We planned the first week ourselves and had this travel agency take over for the two weeks we spent in New Zealand's South Island. They were very honest about what we would be able to expect with our budget and did a wonderful... Read more
Our trip was a fabulous adventure! We loved every city we visited and every activity in which we participated. Working with this travel agent was great - exceeded all my expectations. Communication (phone, email, text) was easy and frequent.
Right from the first email, I feel that my agent wanted to help me... Read more
It was a fabulous trip! Our trip designer put it together just right. It was an adventure trip like no other. We even climbed Sydney's harbor bridge, what a thrill! Each of the cities was exciting and the tours wonderful. We went zip lining, took a helicopter ride and landed on a glacier, took a speed boat, and... Read more
Every step of the way our trip went smoothly. I really appreciated the depth of information provided and the tailoring of the trip to our needs and desires. The locations and accommodations selected were great. The tour companies and drivers dependable and really friendly and helpful. I was greatly relieved... Read more
Our travel agent has been responsive from day one when we contacted her company out the trip when we were experiencing difficulties with the airline and luggage. She has been most attentive to our requests and responsive to our questions. She did a fantastic job with the travel arrangements, everything was... Read more
Our travel agency planned a fantastic two week holiday trip for us. After just a few conversations, our travel consultant selected the perfect locations for my husband and me. As I told my husband, "she gets me." We loved the nature, the experiences, the food, the people-- all of it. The logistics were flawless... Read more
The trip was absolutely wonderful and well-planned. All of our days were well-organized for us, with plenty of variety of activities and suggestions for non-activity days (usually travel days). I'm so glad that we used our agency, as it simplified our travel experience significantly and allowed us to maximize our... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.