This was a last minute decision to visit NZ and we only had a couple of weeks to put together an itinerary. Our travel agent did a fabulous job customizing it and accommodating all our changes and requests. Her recommendations were great and we thoroughly enjoyed the trip. Read more
Amazing adventures and diverse activities. Good hotels and all pickups, tours and activities were seamless. Only cons were would prefer not to have 12 hour bus trips back to back and we were charged for one way fees and taxes for cars. In travel companies defense, they told us we would get a refund. Read more
They put an amazing trip together for us, and we had the time of our lives! They were very responsive in the planning process, and open to our ideas. It was helpful to do research on what we wanted to do first, and then the agent was great about adding options and making suggestions based on their experience. The... Read more
Our travel agent met all of our expectations for our trip to New Zealand and Australia. We provided her with an outline of places and activities that we felt we would enjoy and she hit the nail on the head by providing us with great travel plans. We preferred to travel independently rather than with a tour group... Read more
The trip to New Zealand and Australia was planned by a travel agent that we found through Zicasso. I gave her dates of travel and budget and preferences. She proposed an amazing itinerary and was there for me 24/7 through planning, implementation and the trip itself!! Five Stars to the trip and travel company!! Read more
The travel company got the job done but was frustratingly unresponsive at times. In addition, on two of our flights (one of which was a 12 hour flight), the travel company did not book us into seats next to each other. They were, however, very patient with our many requests and set up a very good itinerary for an... Read more
Our Trip was absolutely wonderful. More than we could have ever hoped for. The travel arrangements made by our travel agent were "spot on", he didn't miss one thing. Every shuttle was there, every tour picked us up on time, and the accommodations were all very different from each other, and just refreshing and... Read more
The tour operator that we chose is a wonderful travel company. Our travel agent planned our 3 wk. trip to Australia & New Zealand & was extremely friendly, helpful, & accommodating. She was very easy to work with & made suggestions and changes whenever necessary. She is originally from NZ &... Read more
Our Australia travel agent planned an amazing trip. The hotels and day trips were great. She always responded to my e-mails quickly and when we were having problems with extra luggage she quickly contacted the airlines and solved our problem. Read more
We used a New Zealand travel agent to plan our honeymoon to Fiji and New Zealand, and everything was wonderful. She was very responsive to emails and helped us to plan the perfect trip. She checked in with us when we were in Fiji, to make sure everything was ok (it was more than ok! the Tokoriki Resort was... Read more
The entire trip was superbly laid out. My elderly father and I visited two countries in a part of the world we had never visited before (Australia and New Zealand). Our travel agent listened to our requests and special needs and worked with us to plan itineraries and transportation and lodging. We had a great... Read more
Our tour operator worked closely with my husband and I throughout the entire process. They covered things in my itinerary that I would have otherwise completely missed. The travel company listened to my "must dos" and requirements on hotels and provided an exciting itinerary that completely matched our travel... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.