Tremendous, all we had dreamed of, in short--magical! Our travel agency anticipated every need; responded quickly in emergencies; chose the best options out of the many available--all based on our stated wishes & desires Read more
We had a perfectly delightful time from beginning to end. Our travel agent called us in preparation for the itinerary and spoke to us for 1 1/2 hours to discuss what we would like to accomplish in the two countries: Australia and New Zealand. Everything was considered and thoughtfully prepared for us and the trip... Read more
New Zealand and Fiji trip was delightful. Weather proved a little challenging, but the sites, people and learning about the Morai culture was wonderful. I would highly recommend a trip to this amazing continent.
My travel agent was great and kindly always available. Read more
The travel agent did a good job of proposing ideas for the trip, being flexible as we made up our minds, and then all bookings were made correctly. This is what I would expect from a premium travel agent. The days in Sydney were particularly good, with great hotels and tours. However, the itinerary lacked some... Read more
The agent is very responsive and provided very good service. Quite happy with most of the choices but suggested perhaps she should have more actual experience with the places and/or tours recommended. Read more
Overall our trip was amazing! We worked closely with our travel advisor to ensure that we were able to make the most of our time in New Zealand without having to change lodging and/or drive long distances frequently. Her advice regarding the highlights, activities, lodging and restaurants was invaluable. We also... Read more
Our travel agency helped us book an incredible trip to Australia and New Zealand. After listening to our likes/dislikes of travel their recommendations on accommodations, experiences, and booking were spot on. Prior to the trip they answered all our concerns and gave us valuable information about travel in the 2... Read more
It should have been noted that this is actually a Trafalgar Tour---we would not have booked it. The guide in Australia was wonderful, and the "tour director" in New Zealand did as best she could, coming in to substitute at the last minute and dealing with a situation that was completely unexpected and out of... Read more
This travel agent and her company was fabulous - I would recommend her to anyone planning a trip to Australia and New Zealand. She was knowledgeable, flexible, extremely detail-oriented, and unfailingly prompt in her replies. When she would be out of the office for a few days, she made sure to let us know. And not... Read more
Outstanding trip! Well-crafted! Providers were all timely and professional, offering great service and experiences. The travel agent had to organize the itinerary within a very short timeframe. She was extremely responsive and made every effort to meet our criteria, which she succeeded in doing perfectly. Read more
Our travel agency exceeded all of our expectations, primarily because of the diligence and attention to detail of our travel planner. For many months he was available almost at a moment's notice to answer questions, give advice and adjust our itinerary as the plan developed. The tour company which is this travel... Read more
Excellent service and communication. Our travel agent was very informative and straight forward. The entire trip went flawless in terms of planning and my wife and I were extremely satisfied. Thank you! Read more
Our trip to New Zealand and Australia could not have been planned or executed any better. Our travel agent designed a perfect itinerary packed with great activities, great scenery, great transportation and great hotels that generally offered great dinning experiences. Every aspect of the trip went off like... Read more
Excellent group to work with in planning a customized private tour to Australia and New Zealand. They were very effective in putting together an itinerary which met our preferences and budget and were much more flexible and less expensive then several other private tour groups. All activities, hotels and... Read more
My trip to Australia and New Zealand were fantastic. This travel agent was fantastic. I had consulted with three different travel agents and this agent was the only one who asked if my dates were firm because of Australia Day and we ended up going 2 days earlier and enjoying an evening cruise for the fireworks on... Read more
This travel agency provided us with great service from the start. We wanted to be on our own for a week in Australia -- but be met, taken to our hotels, taken to airports, have tickets to the Opera House tour and the opera itself and tickets to the Australian Open and a tour of the Great Ocean Road -- all arranged... Read more
Overall it was a great experience. The itinerary went smoothly, with just a couple of minor glitches. Our reservations for lodging, excursions, and travel were spot on. The drivers that transported us us were extremely polite and professional, with very nice cars and vans. They were also very knowledgeable, and... Read more
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