We had a very good experience with this travel agent. Their agent handled reservations, flight bookings, and suggested tour options we really enjoyed. The ease with which they did this helped us relax and really focus on enjoying our trip to New Zealand. During our trip, the agency was very responsive to any... Read more
This travel agent helped us plan our trip to New Zealand and Australia and I can't say enough good things about her and her company (first of all, her patience is amazing - we started planning the trip a year and a half before we actually went!). She knew we wanted an "active" vacation and she was able to arrange... Read more
We had a fabulous trip thanks to the impeccable travel planning services provided by this travel company. Our agent helped us create the ideal itinerary for our 3 week visit which allowed for the independence we wanted, along with some structured tours and excursions which aligned with our interests. All of the... Read more
Our trip was amazing! This travel agent interviewed me to design an itinerary that would interest and suit us. Every place and tour was fabulous. We never had to worry about anything as it was all planned out. Each day we would check our itinerary and someone would be waiting to take us on our next adventure. We... Read more
Our travel agent did a wonderful job of coordinating our desired tours and locations to maximize our time. Everything was scheduled timely and we had plenty of time to enjoy scenery and the tours. Read more
This travel company planned our trip to New Zealand this month (March 2018). It was perfect! This was our third trip to NZ and we wanted to hit those parts that we missed. Most were a little off the usual tourist check list so we were not expecting the high level of accommodations/services of past visits. We... Read more
We had only 2 weeks for this trip and our travel agent performed wonders with her planning. She understood our budget and the little things that make a vacation memorable. We got caught up in a slight delay due to a cyclone, and she was easily reachable by phone, offering to notify our hotel of our delay. This... Read more
My wife and I collectively over the past 45 - 50 years have traveled widely, visiting more than 30 countries. With that as a backdrop, I can honestly say that our 3 week vacation to New Zealand was the most enjoyable vacation we have ever taken. There were three reasons why that was the case. First, New Zealand's... Read more
This travel agency responded well to all of our requests and adapted the itinerary to allow us to see everything we wanted to see during our 38 day excursion. All of the accommodations were as superb or as described in the more remote locations we wished to visit.
The owner took the time to check in with me... Read more
Our travel agent was superb. She is a native Kiwi living in the states. She travels regularly to her home county and it shows. From an knowledge of restaurants, activities and lodging. She has a relationship with several of the locals and it became evident that we received specific guides, access to lodging with... Read more
I was a solo traveler so safety was important to me. I felt safe because all my plans fell into place. The guide was great, the coach was clean and the group was small. We had nine people from three different countries that met the day of the tour and got along well. The tour was at a reasonable pace and the hotels... Read more
Our travel agency did a wonderful job of working with me to plan the tours that I wanted to do. All of the tour companies and hotels were exactly as advertised. And the entire trip ran very smoothly. Read more
Fantastic trip! Everything was very well organized.
We found this company through Zicasso. And it was the best choise that we could make. We had unforgettable 23 days trip to Australia and New Zealand. Our travel agent and the whole staff are more that great. They planned everything day by day -... Read more
I recently took a trip to Australia and New Zealand. I had help in setting up the itinerary from this travel agent. He was very professional, easy to speak with and very responsive. I had a couple of other choices when I started to put my trip together, but this agent won my business because of the attributes I... Read more
My husband and I toured Australia and New Zealand for approximately 3 weeks during February 2018. As we were not familiar with the countries and were not sure where to even begin our trip, we contacted this travel agent for some assistance.
The entire planning process went very smoothly and this agent made... Read more
Tremendous, all we had dreamed of, in short--magical! Our travel agency anticipated every need; responded quickly in emergencies; chose the best options out of the many available--all based on our stated wishes & desires Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.