This travel company was/is great. The communication was always thorough and addressed our needed area's. Nothing was left to chance. We ran into some health issues and our plans had to change. Our travel company understood and worked with us. Our vouchers were very specific and all vendors/drivers/guides were... Read more
As a primer, my wife and I planned this trip to celebrate our 5th year wedding anniversary. This travel agent and his team did an absolutely outstanding job in brainstorming, planning, and executing on delivering our trip! Our trip consisted of Sydney, Queenstown, Bleheim, Kaikoura, Nelson, Rotorua, Auckland, and... Read more
I searched online and Zicasso matched me with 2 travel companies. I decided on this travel agent and her company because she is located in Australia and I felt I would have better communication with her during our trip. We were an extended family group of 14 from ages 5 to 80. The seniors in the group needed... Read more
We have just returned from a 6 week trip to Australia and New Zealand. Our travel agents and their team at this travel company are personable, professional, knowledgeable and did an amazing job putting together our trip! Our collaboration involved several phone calls to discuss options and preferences as our trip... Read more
We just returned from the most amazing trip we have ever taken! This trip was a present to me from my husband for my 70th birthday. We have always wanted to visit Australia and New Zealand, and decided to spend 2 weeks touring each country.
This travel agency created a well organized and well thought out trip for us. We knew little about the 2 countries (particularly New Zealand) before we left and we were well taken care of throughout. We had several conference calls between the 2 couples involved and our travel agent before we left. She was open to... Read more
Zicasso set us up with this travel agent to help us plan our three week vacation. Our agent was able to work with us through email alone to book our hotel, rental car, and general activity accommodations. Her recommended hotel accommodations were expensive four and five star hotels, but we were able to work with... Read more
Everything was amazing! There is not a place in New Zealand that wasn't beautiful and this travel agency had everything so organized and ready for us that we did not have to worry about a thing. The value was also amazing as we saw what the individual prices would have been for the places we went and stayed had we... Read more
My wife and I just returned from a fantastic 3 wk vacation in New Zealand planned with these travel agents. We communicated by phone and Email prior to the trip and they really were in tune with our desires and preferences. The accommodations were mostly small venue and all were friendly and first class. The meals... Read more
This was our first trip to New Zealand and our travel agent was extraordinarily helpful in developing an itinerary that exceeded our expectations - we had exactly the right balance of sight-seeing and tours and hiking and downtime. Everything went off without a hitch - even the flights and the baggage! We had the... Read more
The trip overall was wonderful. Everything went on time, flights, transfers, tours, etc. The travel agency and agents that helped us were great, always trying to get a tour we would be interested in and providing prompt attention to our questions. The accommodations they chose were great! Read more
Our agent and her staff were extremely helpful throughout the entire process, especially the telephone conference call with three geographically dispersed travelers just before we embarked on our travels. The recommended stops. itinerary, restaurants, pace were all perfect. We had a blast and we would highly... Read more
Our agent did a great job from first draft! We were so happy with both the outright activity recommendations she proposed as well as the multiple options she gave us for other days. She was perfectly accommodating when I suggested some changes from hotels to B&Bs as well as trying to keep within our budget. We... Read more
We are very pleased with the itinerary, activities, suggested sites, alternative activities and accommodations that our travel agent put together for us. The accommodations and staff are experts in making our visit as comfortable and carefree as possible. They went out of their way to make dinner reservations,... Read more
Our travel agent did a wonderful Job in planning our trip.He was very easy to work with.Always replied very promptly and very understanding of our needs .Gave us exectly what we requested and was open to changes too.He also suggested things which we were unaware of it so we could put itinerary the way we needed it.... Read more
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