Our trip to New Zealand and Fiji was amazing! Zicasso took care of everything. The only reason I gave it 4 stars was that I actually wanted to know more details and be more involved than I was (I sometimes felt like I was bothering my planner), and also, they would not share pricing with me, so I was left with an... Read more
I would highly recommend this gentleman as a travel agent. He was very professional and patient as we worked through all the tours, hotels and changes along the way. It was a fantastic trip and everything went very smoothly. Read more
Our agent put together a fabulous trip for my husband and I to celebrate my 30th birthday! We usually take guided tours when traveling out of the country but everything was set up perfectly for us we had no glitches! The hotels were perfect and the tours were everything we were looking for. I will definitely use... Read more
We thoroughly enjoyed our amazing three-week visit to Australia and New Zealand, thanks to our travel agent. He listened carefully when we described the type of vacation we desired and the accommodations, activities and events he arranged for us exceeded our expectations. There were absolutely no hiccups with any... Read more
We were planning a five week trip to Australia (including Tasmania) and New Zealand and had no idea where to even start. Our travel agent listened to our preferences (animal life, photography, nature etc) and planned the most wonderful trip. Everything was well organized and crammed through with really exceptional... Read more
When initially planning our 2 to 3-week trip to New Zealand/Fiji, my wife and I chose to use Zicasso as we had used them before for prior trips to Asia. We were expecting the usual 3 estimates and initial itineraries from tour companies but only received 2.
An introductory phone call to outline our initial... Read more
The trip was an incredible experience! Our travel agent was great to work with and very helpful! Would definitely use her and then again. There were a couple tours we took that we would have rathered spend less time doing.
To set the context, we spent approximately 2 weeks in New Zealand and 2 weeks in Australia visiting from late Sept to the end of October. We arranged for our own international air travel to Auckland, New Zealand with a return from Brisbane, Australia.
Overall, the visits to each country were exceptional... Read more
My husband and I have just returned from a wonderful three week visit to New Zealand. The country was beautiful and unspoiled, and the people were very friendly. The owner of our travel agency was thorough and personally involved with every stage of our journey, from planning an itinerary to the conclusion of our... Read more
Our travel agent did a wonderful job creating the ideal itinerary for us with the tremendous amount of knowledge she has of the country. She managed to arrange for us all the things we wanted to do, packed into a 2 week vacation without making it seem to hurried or exhausting. She was very quick to respond to... Read more
From the early discussions about our preferences to the ultimate chosen accommodations and recommendations, every interaction with this travel company was thoroughly professional, high-quality and fuss-free. Read more
Our travel planner went out of this way to be sure and change (and re-change) our itinerary until it was exactly what we wanted. He was willing to find times to speak on the phone while in New Zealand, and was generally very prompt in returning emails. We were able to travel to both New Zealand and Fiji for a... Read more
Thanks to our agent for organising such a memorable trip! It was amazing to discover Mount Cook, Miflord sound and Queenstown as well as the day of Wine tasting. the trip was well organised and everything went quite smoothly. I love this country and would recommend to anyone to discover New Zealand. Make sure... Read more
The trip and travel company were amazing! We researched this trip to Australia, New Zealand and Fiji and made a list of things we would like to do. After finding this company and our agent her quick response to everything we wanted she had all the information ready for us within days. She even welcomed a few... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.