Our trip to Fiji and New Zealand was truly a trip of a lifetime and one that my teenage children will remember the rest of their life. The three week trip was the perfect combination of relaxation, sightseeing, hiking and outdoor adventure. Our accommodations were exactly the right level of luxury and... Read more
While this travel agency gets an A for logistics and time to respond, I have to say that I have used many travel agents to travel to various part of the world and this company was the biggest disappointment. Here are my issues -
1. zero pricing transparency- pretty hard to swallow at a pretty hefty at $... Read more
The service this travel agency provided was excellent however I felt as if we visited three exclusive spots but didn't really get to see New Zealand. We never got to the beach and in one case were in an extremely remote place, wonderful views but the majority of the activities were non existent. Hiking was pretty... Read more
Very helpful, flexible and tolerant agent. We changed our plans many times as we were not sure what do we want, all of our wishes were met and advice given. Perfect choice of tours and hotels. Everything worked perfectly. Read more
This travel agent helped us plan the trip of a lifetime to Australia and New Zealand. Our agent was friendly, prompt in her replies, and, most importantly, listened to us and stuck to our budget. She was incredibly easy to work with on all levels. I would highly recommend working with this agent. Read more
Sydney: driver was rude just an fyi for future clients. He yelled at us upon arrival telling us he was waiting over 1 1/2 hrs. Nothing we could do. Took forever to get our luggage and 2 out of 4 we're damaged. Hotel, nice and clean. Not to bad of a location. Bridge climb (not booked by you) takes all day FYI... Read more
I can't say enough about the excellent service we received from everyone at this travel agency. They really try to personalize your tour to the things you like - but then throw in something unexpected that makes it even better. All of our contacts were all so helpful. When we had a little weather issue, they... Read more
Overall our trip was amazing and everything we had hoped it would be! Once we arrived everything ran very smoothly, and we did not have any issues with any of the tours/activities, hotels, or travel. We were also happy with the planning process to make sure that we could customize our trip to our family's needs... Read more
Our trip was amazing! The travel agency arranged everything for us. They planned an organized and slow paced itinerary that included transportation around the island, hotels and sites. They surprised us with unique, elegant and relaxing accommodations with friendly staff, delicious food in beautiful locations. We... Read more
Our trip to NZ was absolutely wonderful!!! Everything went smoothly and despite one planned activity cancelled due to weather, we feel we had an exceptional holiday. This travel company gave us incredible service, right from our first conversation with our agent to presently arranging for our refund on the... Read more
My husband and I had the most magical, flawless, and breathtaking three week honeymoon thanks to the extraordinary team at this travel company who planned an incredible journey based on all of our requests. The trip was seamless, smooth, and granted all of our desires for the types of experiences that we wished to... Read more
Our travel agent and the entire team at this travel company were an absolute pleasure to work with and planned an exceptional trip to New Zealand for our family. Our agent worked hard to create a truly customized itinerary which catered to the very specific needs of our budget, desired activities and traveling with... Read more
Overall this was a successful trip that proved to be equal parts relaxing, fun, and memorable. This was my first time traveling to both New Zealand and Australia and good impressions were left by both places. I can already imagine going back.
Before diving into the on-the-ground experience, I'll first say a... Read more
I don't know where to begin... This trip was a very emotional trip as it was to honor and celebrate my late husband and the father of my 3 beautiful daughters. My agent didn't leave any detail to chance, my husband always planned and executed our trips for us in the past and I wasn't sure where to begin, My agent... Read more
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