Custom New Zealand Tours Reviews

4.834325
4.83 out of 5 stars
4.83 stars based on 839 reviews

Real customer reviews for Zicasso’s New Zealand tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: South Pacific Vacation, Australia & New Zealand, Auckland, Sydney, Queenstown, Milford Sound, Opera House Tour

5

by traveler 

Joseph C.

This travel agent planned a once-in-a-lifetime trip to New Zealand and Australia for our group of 4. Our travel agent booked us into small hotels and wilderness lodges not seen by larger tour groups. Wilderness walks and small group excursions made for special experiences and greatly exceeded our expectations. When... Read more

Review: Luxury Trip to New Zealand & Australia, Sydney Concert Hall Performance, Uluru, Doubtful Sound, TranzAlpine Railway

5

by traveler 

Richard P.

Superb service. Sensitive to client needs. Expert advice. Solid follow through. Delightful trip with no problems. From the planning stage through the execution of our trip, our agent's passion for her work coupled with her effective response to our needs is deeply appreciated. Read more

Travel Review: Australia & New Zealand Tour, Port Douglas, Auckland, Rotorua Thermal Pools, Ayers Rock, Great Barrier Reef

5

by traveler 

Terri E.

Our trip was such an exciting experience from beginning of the planning stages to the end of the trip. This travel representative was an excellant agent. We only had to tell her what type and level of activities we liked and she gave us a list of ideas for each day at each location. We were in constant contact for... Read more

Review: New Zealand Honeymoon, Helicopter Tour, Bungee Jumping, Skydiving, Wildlife, Wine Tours, Beaches, Nightlife

5

by traveler 

Ryan T.

They had every inch of the trip covered and everything went smoothly! Read more

Luxury New Zealand Vacation Review: Christchurch, Queenstown, Hawkes Bay, Te Anau, Doubtful Sound, Abel Tasman Kayaking

5

by traveler 

Laura A.

This travel agent planned an amazing 3 week trip through New Zealand that we took in March/April of 2017. The trip was personalized to match our interests and activity level and we loved the schedule she set up for us. The logistics were flawless, and she was able to help make some alternate arrangements for one of... Read more

Review: Luxury Tour of New Zealand & Australia, Kangaroo Island, White Island, Milford Sound, Sydney Harbour Bridge Walk

5

by traveler 

Robert J.

We had a wonderful vacation to New Zealand and Australia planned and organized by this travel company.  They were imaginative, responsive, and expert. Their recommendations were spot on and their logistics for a very ambitious three-week trip were flawless.  We could not recommend them more highly.    Read more

Travel Review: Luxury Trip to New Zealand & Australia, Queenstown, Sydney, Great Barrier Reef

5

by traveler 

Rick J.

Our trip was well organized, tailored to our desires and full of pleasant surprises. Our agent took the time with planning to really connect to our style of travel and interest.  Any issue that arose during the trip (usually related to air travel) were completely out of the hands of our travel organizers.  We... Read more

Travel Review: Luxury New Zealand Vacation, Hiking, Food & Local Wines

5

by traveler 

sandra f m.

These agents did many things that were above and beyond.......when our original booked flight was cancelled, they spent hours dealing with the airlines to change multiple flights and to make sure our upgraded seats were preserved, and they did this at extra expense to themselves.  The only real problems we had with... Read more

New Zealand Vacation Review: Te Anau, Dunedin, Otago Peninsula, Abel Tasman, Milford Sound, Routeburn Track Hike, Glowworm Caves

5

by traveler 

Eliza E.

Our travel planner really listened to our needs/wants and was great at guiding us to a super vacation in NZ, while visiting our daughter who is studying abroad there.   Our accommodations were wonderful.  Very glad we listened to her that premium economy on NZ Air was worth it.  Her travel directions and tour... Read more

Review: Luxury Honeymoon in New Zealand & Australia, Auckland, Queenstown, Hobart, Sydney, Tasmania, Blue Mountains, Hobbiton

5

by traveler 

Carolyn H.

This travel agent was instrumental in coordinating and planning our honeymoon to Australia and New Zealand from New York. We went for 3 weeks and from the get go, our agent was communicative, helpful, and amenable to changes/edits from us including a change to our budget. We were simultaneously planning our wedding... Read more

New Zealand Vacation Review: Auckland, Christchurch, Greymouth, Queenstown, Rotorua, Waiheke Wine & Gourmet Food Tour

3

by traveler 

Cindy A.

overall good trip, travel agency average

I would have liked the agency to inquire more & spend more time putting the itinerary together to customize on our personal preference.  

We used the agency as we dont know the country & what it has to offer, nor wanted to spend the time researching... Read more

Review: Vacation in Australia & New Zealand, Great Barrier Reef, Wildlife, Culture & Local Cuisine, Wine Tours

5

by traveler 

Kathy P.

We starting planning our trip to New Zealand and Australia a year ago. We wanted a semi-private 3-week tour, spending half our time in NZ and the other half in Australia. We submitted our information to Zicasso and quickly received info from three companies. We contacted the companies who then wrote up itineraries... Read more

Review: Tour of Australia & New Zealand, Sydney, Melbourne, Phillips Island, Blue Mountains, Great Barrier Reef Snorkeling

5

by traveler 

Marjorie E.

It was a trip of a life time. We had a group of eight coming from different parts of the country (USA) all wanting to travel together. Our travel agency and travel planner was great. Our travel planner set up a great trip. We made a few minor tweaks to the original itinerary and had a great time.  Read more

Review: Luxury Vacation Down Under, Australia, New Zealand, Sydney, Great Barrier Reef, Uluru, National Parks Tours

5

by traveler 

John G.

Our travel agent and her team were exceptional. Knowledgeable, responsive, thorough and very approachable. They did a superb job of developing a trip that balanced our list of places to visits, desired expenditures, available time and types of activities. Plus their restaurant recommendations were terrific.

... Read more

Travel Review: New Zealand Anniversary Vacation, Queensland Jet Boating, Maori Culture, Wine Tasting, Biking

5

by traveler 

Dayna P.

Our agents from this travel agency were outstanding!  All details of our trip were exceptionally well-planned and executed. When we arrived at our first destination, a travel portfolio awaited us with detailed itinerary, maps and other helpful information.  We throughly enjoyed all of the activities and... Read more

Travel Review: Luxury Trip to Australia & New Zealand, Sydney Tour, Cruise

5

by traveler 

Joan G.

Our agent was fantastic! Every time my overanxious husband found something new to worry about, she was there with the answers. I cannot tell you how much I appreciate her!  She truly made this trip of a lifetime become a dream come true. Read more

Review: Luxury Trip Town Under, Australia, New Zealand, Auckland, Sydney, Queenstown, Cairns, Phillips Island, Milford Sound

5

by traveler 

Roslyn R.

Our 15 day trip to Australia and Queenstown, NZ was planned by this travel company. They took the time to thoroughly interview us as to what was most important to us about our upcoming trip, what we like to do, what type of hotel experience we prefer, etc. They then went back and within a few days, presented us... Read more

Travel Review: Luxury Tour of New Zealand, Hiking, Boating, Food & Wine, Wildlife, Local Culture

5

by traveler 

Charlene H.

This travel agency was very professional, listened to our needs well, and was always available quickly when we needed them, both before and during the trip.  I would recommend them highly to anyone who wants to visit their beautiful country of New Zealand, Read more

Review: South Pacific Vacation, New Zealand & Fiji, Auckland, Queenstown, Christchurch, Waiheke Island, Wine Tour

3

by traveler 

nina l.

Our hotel in Auckland was very nice.  We were very happy with the location and the hotel bed was very comfortable.  The restaurant in the hotel had a good selection and the food was very good.  

The taste of Waiheke tour was outstanding.  We all very much enjoyed it.  The lunch served was some of the best... Read more

Travel Review: Australia & New Zealand Vacation, Sydney, Great Barrier Reef, Uluru

5

by traveler 

JOHN B.

This is by far our best experience with a travel agent!  Our agent and her team set the standard for attention to detail and personal service!  Right from the beginning when we expressed our interest in a trip to Australia and New Zealand, our agent could have not been more helpful.  She promptly contacted us and... Read more

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