We had a great experience working with our trip planner on planning our New Zealand adventure. She was very responsive and although we primarily based our itinerary on one of their standard ones, she was great about making minor modifications to it based on our requests for specific types of experiences. The... Read more
We had a terrific experience with this tour company. Our trip planner did a fantastic job in putting together a great itinerary for us based on our interests and physical activity level. I typically plan all my travels, but this time I decided to use a travel agency for our trip to New Zealand and Australia. Since... Read more
Our trip planner did a great job planning and organizing our trip. We knew what we liked and she planned a trip taking into consideration every aspect of our likes desires. She listened and was patient with all my questions and the fact that we were meeting from 2 different countries.
We loved our trip to New Zealand! Working with our tour planner to plan the trip was very enjoyable. She made our trip even better with the great recommendations and tailoring our trip to our needs. Will definitely do this again! Read more
We thought our travel planner did a wonderful job of keeping our priorities and preferences very much in mind while planning the trip. The accommodations varied from more than adequate to perfect from our point of view. When I broke my toe, the local travel agency responded immediately and made appropriate... Read more
Everything was perfect with two exceptions. In Sydney the tour van was one that you had to move the second seat forward to get to the third row. The other two guest were quite overweight. The van in Wellington was configured so that you could get to the back seat easily. Tour companies should not use vans that... Read more
The trip was wonderful. We were able to do everything we wanted. There was some rain that dampened our time in Port Douglas, it was the rainy season which we did not know before going. We made the most of it tho and enjoyed some of the food in the area.
Our travel agent for the travel company was wonderful... Read more
I am so impressed with this travel company. All the arrangements that were made for us were fantastic. The hotel in Auckland was a wonderful hotel, walking distance to the harbor and to the car rental company. Another accommodation was a lodge on a very nice spot on the lake. The lodge in Hawkes Bay was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.