Our trip to Australia was a trip of a lifetime and it exceeded all our expectation thanks to our travel agent from the Australia tour company. Our agent worked with us tirelessly for months to customize a package to fit our needs and our budget. Our trip consisted of 10 airline flights, 8 shuttle transfers, 7... Read more
Thanks to our travel agent, we were treated extra special everywhere we went. Every tour operator and hotel knew we were on our honeymoon and did a little something romantic just for us. It was either flower petals on the beds, and nice picture spot together, or a candle lit picnic.
Our family of 5 including 2 college seniors and a 17 yr old. loved New Zealand. Working with our travel agent from the New Zealand tour company was such a pleasure. She always answered all our questions no matter how trivial and she responded quickly to all emails. Our trip was well planned out and all the... Read more
Wonderful! The whole trip went off as planned without a hitch. Attention to detail was paid and it was as if we had a tour director with us for every event. There were a great variety of activities, and many active days where we were hiking, kayaking, riding in a jet boat and other boating days. Read more
This Australia and New Zealand travel company and Lisa in particular were outstanding to work with and she developed an unbelievable 7 week trip for us. Every connection, every flight, every excursion, every hotel/B&B reservation went off without a single problem.
We cannot say enough good things about... Read more
Doing a trip-of-a-lifetime at the last minute (especially being very sick and arranging during the holidays) must be the craziest thing we've ever done! Thanks to Zicasso, these Australia and New Zealand travel specialists, and our agent, it was also one of the absolute best things we've ever done! They didn't miss... Read more
Karen from the travel company could not have been more helpful. After spending much time talking to us, she personalized our trip to fit our interests and age! She really made us feel like she cared about providing a special time for us. We felt she "had our back" and would help if any problems occurred, which was... Read more
Our trip was all that we hoped it would be thanks to the careful planning and attention to detail we received from Karen. I was impressed right from the first contact. Karen asked questions about what activities we enjoyed and customized an itinerary that was tailored to our interest. I have never received such... Read more
My husband and I LOVED our 3 week honeymoon to Australia and New Zealand. It was truly the trip of a lifetime to visit Hayman Island, Cairns, Gold Coast, Sydney and Auckland. This Australia and New Zealand tour operator was fantastic to work with on planning our trip. They were indispensable while narrowing down... Read more
Jillian from our New Zealand tour operator was incredible.. She listened to our likes and dislikes and tailored a trip for us that she felt would offer the best of New Zealand and still accommodate our particular needs (we wanted to spend two days with friends in the Bay of Islands). She tweaked the reservations at... Read more
Everything was fabulous. I was very happy about the detail of things we needed to know. Everything played out like clock work. We had one problem with a time that was incorrect on the agenda, but not on the coupons. It turned out fine. I really appreciated that they were looking out for us even as we were on the... Read more
The trip was marvelous. But what we really want to comment about is our Kiwi expat travel agent, the founder of our New Zealand and Australia tour operator, and the joy we experienced working with her. Five stars aren't enough to capture our enthusiasm. We have used bespoke high-end travel planners in the past (... Read more
This was our honeymoon trip and it was better than I imagined. Our New Zealand travel agent was a pleasure to work with and accommodated all of our requests. She helped us create a itinerary that was perfectly suited to our personalities/travel style/etc. I would highly recommend using this New Zealand travel... Read more
The trip was planned wonderfully with a nice mixture of relaxation and activity. The accommodations were perfect and most of the tours were incredible experiences. Our agent Lisa was always available to help with changes and adjustments to make our Honeymoon more than we could have asked for. Read more
GIven the amount of time we had on this trip, we made the most of it. Some days were long travel days getting from point A to B but we wanted to see as much of the south island as possible. I appreciated our travel agent Karen's suggestion for us to stay in hotel/apts with kitchens to give ourselves the option of... Read more
Jillian at this New Zealand/Australia travel agency was so wonderful! She READ what we were looking for; she was attentive; she was detail-oriented; she found hotels that we never would have found on our own. When we had a minor issue in New Zealand, she was available via phone. We cannot stress what a pleasure it... Read more
Awesome trip and wonderful travel company. We made a GREAT choice to go with this New Zealand/Australia travel agency. Our agent did a fine job of customizing the trip to our needs and liking. Read more
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