My family of 5 adults just got back from our first trip to New Zealand and Australia and it was the most amazing trip ever, thanks to Karen from this Australia/New Zealand travel company. My family was amazed at her attention to all details - including the wonderful accommodations she arranged for us, and the... Read more
we feel that we that we have a comprehensive understanding of the countries because of the guidance in choices by Jillian from our Australia and New Zealand tour operator in Seattle. All the multiple of arrangments went like clockwork. On return home, Budget Rental Car, however, has been a disaster in mischarging us... Read more
This New Zealand travel company was great to work with. Jillian was always willing to make sure the trip would be what we wanted. She answered any questions that we had before leaving and made our trip very easy. Read more
Karen's assistance to us was absolutely superlative. We appreciated how she was very caring and personable, as well as incredibly meticulous and professionally responsible in her work. She helped us have our 'trip of a lifetime' and I have already anecdotally recommended her to several friends, should they ever wish... Read more
This Australia travel company is a company that I would definitely recommend to my friends. Great staff that worked themselves to the bone to make everything right. I wish I had 4 hands, so I could give them 4 thumbs up! Read more
New Zealand is a great location and one we hope to return to at some point. It worked great for our honeymoon trip and this New Zealand travel company did a great job organizing all of the details. We even had a local agent to call with questions and changes and they were also extremely helpful. Read more
Once-in-a-lifetime trip and excellent experience with this Australia/New Zealand travel agency and Shelley, our travel rep there. I recommend travel insurance to anyone taking an expensive trip. I experienced over $1,000 of unexpected expenses due to having to spend nights in a hotel, reschedule flight on another... Read more
Qantas flights to and from NZ were a huge hassle (fyi, I booked Qantas myself online and did not use the travel agency). They were not flying because of the volcanic ash from Chile, however Air NZ was flying. Qantas personnel made things quite difficult for us (& thousands of other travelers) and we wound up... Read more
Jillian of this New Zealand travel agency is a real travel professional. She suggested alternatives to our original plans which enhanced our experiences. We especially enjoyed the private tours she arranged for us. Jillian is from NZ and knows the country. Read more
This travel agency was initially not as responsive as the other travel agents. However as soon as we spoke to Jillian it was immediately obvious that she knew the local market well and would work diligently on our trip. She was always patient in addressing our many questions and requests for changes. Read more
Karen at this New Zealand travel agency took the time to really understand our goals for this trip and tailored the itinerary perfectly. The right places, great accommodations, and the right amount of time in each place. Karen did a great job we highly recommend her. Read more
Good job all round. Shelley did an awesome job. She made the process easy. Some small issues but generally good. When renting cars it would be nice if I didn't have to pay for insurance when my platinum credit card covers it. There was no way to change the rental contract at the time costing me over 50 bucks. Can... Read more
Very helpful and pleasant to work with. Arranged everything perfectly. She even called us at our B&B to make sure everything was going good. Great service. It also helped that the price was great too. Read more
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