Our tour operator worked closely with my husband and I throughout the entire process. They covered things in my itinerary that I would have otherwise completely missed. The travel company listened to my "must dos" and requirements on hotels and provided an exciting itinerary that completely matched our travel... Read more
Our travel specialist planned a trip of 3 weeks to Australia and New Zealand for my 2 daughters and myself. It was customized perfectly for us and everything was just as I asked for. The people, tours, lodgings, etc. were perfect.
There was always someone to call for questions in every country and we had the trip... Read more
The tour guide we had was very nice and knowledgable. however, he was not worth what was paid. I was not clear at all on what I would get for the cost of what I paid. due to weather, a major part of the tour was cancelled and what we did instead was far less expensive and he tried to get us to pay for it. I would... Read more
Sydney and Great Barrier Reef are not to be missed. Our Australia travel specialist was very effective in putting together a 10 flight journey with 3 hotels and a couple excursions. All were very satisfying. Read more
Zicasso referred us to two travel companies that specialize in New Zealand and Australia.
We selected this New Zealand travel agency for our trip to New Zealand and were not disappointed. Our travel specialist developed an itinerary for us that can best be described as a MAGIC CARPET. She worked with us to fine tune... Read more
This Australia and New Zealand travel company did a very good job helping to plan our trip.
Our travel preference is to travel independently and then to fill in with a few tour dates, as needed. They selected our providers for tours to the Blue Mountains, Great Barrier Reef and Kuranda in Australia. The tours were... Read more
Positives - I worked with this Australia and New Zealand travel company and overall they did a good job with all the arrangements. All flights, tours, etc. went as planned with no surprises.
All the vendors they used for our local tours and transfers were professional and of good quality. The hotels we were booked... Read more
This trip could have become a nightmare: two delay outbound flights ,a miss connection , a cancellation of local tour , a worst snow storm in 30 years but the disaster aborted and became a life time experience all because of my New Zealand travel agency.
Shelly was terrific. She put together a great itinerary that was suited to my tastes and within my budget. Then she made several sets of changes when my sister decided to join me. She did this all within a very tight timeframe, and was extremely responsive and professional.
As far as the trip went - it was... Read more
This New Zealand travel company was absolutely amazing.
The agent, Jillian, was fantastic. She listened to everything that we wanted in our trip, worked with our budget, gave us some travel suggestions, and planned every step of our honeymoon exactly as we asked. Then she gave us the itenerary, we asked for a... Read more
Jillian, with this New Zealand travel company, loves New Zealand and it shows in her professionalism, and her enthusiasm in creating the best itinerary for one's preferences while visiting her home country. The overall trip was amazing! We wish we had more time to keep exploring all that New Zealand has to offer. Read more
I highly recommend this Australia travel company. Sharon, the owner, was outstanding in helping us with the planning of the trip. She was also great in helping us during our trip with minor changes. Our 4 week vacation was one of the best travel experiences we had, even though it involved 14 plane trips, 1 train... Read more
We used these Australia and New Zealand specialists and a gentleman named Warren.
He worked very well with us and helped plan a wonderful trip for us. Most importantly everything he said he would do he did. All of of flights and connections and tours were as he said and we were very happy with this Australia and New... Read more
This was our trip of a lifetime as a celebration of our retirement and I had been planning it for several years by myself. Because it was going to be at least a 30 day trip (ended up being longer) over two continents with many airplane and train connections I chose this New Zealand and Australia travel company to... Read more
Overall we had a great time. Rhonda did a great job booking our trip and taking care of the details for us. Unfortunately, Christchurch in NZ is still a mess two years after the earthquake and motels and hotels are all booked up tight so, she did a nice job of finding us decent accommodations. Read more
Overall, we were happy with the itinerary and the hotel choices (details about each location below). All the transitions were smooth and hassle free.
Sofitel was a great choice for us. The accommodations were clean, comfortable, and with views. The staff were all super friendly and approachable. There was even... Read more
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