Overall enjoyed the trip and the itinerary. Would have spent fewer days in Auckland and not used the tour provider booked for the Barrier Reef nor the hotel in Sydney. For the trip itself, I would rate 4 out of 5. For the travel company, 1 out of 5. Our travel agent lacked attention to detail and I had to spend a... Read more
Our New Zealand travel agent put together a terrific journey. She was responsive, tuned in to our desires and able to accomodate financial concerns. First class - I'd use her again in a minute. Read more
Our tour company planned an excellent itinerary for us and worked with us to customize per our interests and needs. They were very responsive, even during the holidays which is when we were traveling. The logistics they laid out went extremely well and took a lot of stress out of our travel planning. The only thing... Read more
We had a great time on our trip to New Zealand and Australia. Everything was planned out perfectly from the time we got on our flight in LA to when we returned to the States. We received a ton of feedback on activates we might enjoy and how to spend our time the most efficiently while on our trip. All of our... Read more
Thank you for matching us with a knowledgeable travel agent. He took the stress out of planning our dream destination to Fiji, Australia and New Zealand. I will not hesitate to use Zicasso for future trips. Read more
Our travel agent recommended that we stay the majority of our vacation in Queenstown (south island) and it turned out to be a good recommendation. We enjoyed the scenery and activities in this area. The Routeburn Track (guided nature walk) was superb! Then we flew to the north island and spent two nights in... Read more
With his intimate knowledge of the country, our agent designed the perfect travel plan. What a relief to work with someone so attentive and knowledgable about the places my wife and I wanted to go. He made our trip easy and awesome! Read more
Our two-week trip to New Zealand was perfect from beginning to end. Our New Zealand travel agent put together an itinerary that was full and adventurous without being hectic. Every day included a wow factor. The travel arrangements were taken care of so all we had to do was consult our itinerary and enjoy each... Read more
Wonderful trip. New Zealand was gorgeous. The agency listened to my desires and worked to accommodate them. Nice hotel selections. A little disappointed with the Cook Islands beaches but it worked given our desires of a remote location geared to relaxing post wedding. Wellington and Blenheim were our favorite... Read more
My family and I recently booked a 23 day trip to the North and South Islands of New Zealand. Our travel agent provided us with the perfect itinerary for our family. The New Zealand tour company reworked our original quote to work within our budget but still created the trip of our dreams. All of the reservations... Read more
This was an absolutely wonderful trip! Our New Zealand travel agent was very knowledgeable and worked out all the details we had requested. Everything went off without a hitch: flights, transfers, tours, and hotels. We are both smokers and very much appreciated that our agent was able to find us very nice hotels... Read more
I very much enjoyed working with our New Zealand tour company. They were extremely accomadating and helpful in planning the perfect trip. We had a wonderful vacation from start to finish! I would definitely recommend them to my friends and family.
This was definitely a bucket list trip and we are hopeful to return for some of the adventures that we just couldn’t fit in within the three weeks! We met great people while there, friendly and helpful to a fault (if that is possible.) It was a whole series of fantastic adventures. No worries at all! Thanks to... Read more
Generally a good trip - not great - but good. The travel agent prepared decent preliminary itineraries and put a great package together and had good resources locally for us if we needed help. They worked hard at putting together a comprenhsive itinerary [it was] but some of it had blind spots which didn't turn out... Read more
Our travel agent did an outstanding job helping us plan our month-long, once in a lifetime journey to Australia and New Zealand. She was (and still is) very accessible during the planning stage helping us chose from the activities she recommended, many things we would have never known about or even thought of on... Read more
Our travel agent and her staff at the Australia travel company provided a first rate service for our trip to Australia and New Zealand. All details are looked after and the trip was designed by our travel agent to our exact specifications. We would highly recommend this agency for your Australia/New Zealand travel... Read more
We enjoyed our 20 day holiday in New Zealand, exploring both islands, and savouring every moment! We had discussed our interests with our travel agent, and she planned a perfect itinerary for us. Our holiday combined a number of self drive days with a bus tour, from Auckland to Rotorua, the TransAlpine train, and... Read more
Our travel agent provided great planning for us. We wanted individual travel by car and other means of transportation. She gave us just what we were looking for. She arranged all of our ground trnasportation and car rentals. These were just excellent. She arranged for ferry, and train trips as well. These were... Read more
I spent a great deal of time researching both Australia and New Zealand before going on this month long trip. Our travel agent was extremely knowledgeable and was able to help me create an itinerary that would allow us to experience the most of these 2 very amazing countries. We communicated frequently and she was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.