Very meticulous in getting all the details done right. Shelley answered promptly whenever I had a question or a request. Shelley worked very hard in getting our dream of creating our own wine trail through New Zealand. It started out as a fantasy and Shelley made it a reality. Read more
We were very pleased with the arrangements made by Shelley. She accommodated to our needs after an unexpected surgery last spring and changing some of the things we were able to do.
We really appreciated using Zicasso, and plan on using it for future trips. We are seasoned travelers and have visited about 100... Read more
We are thrilled with our trip and everything our travel agent arranged for us. She strongly recommended the hotel and a cultural show she said we had to see and we're so glad she did. The hotel was perfect and the show was phenomenal. Read more
I enjoyed working with Joanne. She made the entire planning process more enjoyable and less stressful. We will definitely by using this travel company again.
The food in New Zealand is great. They have the best gluten-free dining out options, and were very accommodating to my gluten-intolerance. Read more
We had a great trip. We visited 6 cities in 4 countries and all of our reservations, documentation, transportation and tours were executed flawlessly. I had some concerns about working with a travel agent that I had never worked with before, but this Australia travel agency definitely knows the South Pacific. When... Read more
This New Zealand travel agench is a terrific company to work with. Followup calls regarding any questions I had were answered in a timely and professional manner. Although I wanted a rather loaded agenda, the agent was able to ensure I was able to do all activities without feeling rushed or have any other time... Read more
Well planned trip, flights and transfers to hotels were excellent. Choice of tours were good.
Travel company was responsive to requests and did an excellent job re configuring flights when the Air NZ rescheduled flights and cancelled service to a destination city. Read more
Karen, with this New Zealand travel agency did a fantastic job! Everything that was arranged worked like clockwork! Our accommodations were great and the organized tours, etc were very good. Our trip was very memorable, to say the least, and we enjoyed every minute of it! Read more
I was extremely pleased with the advice and planning we received from the travel company
I prefer to travel independently but there were many places that would have been very difficult to get to without driving ourselves, so the group travel was great. Read more
Our travel company and the agent Shelly were great to work with and helped us put together the places we wanted to see and arranged all the hotels and travel for us. She informed us of all the paperwork etc. we would need for our trip and helped us the whole process through. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.