Custom New Zealand Tours Reviews

4.836335
4.84 out of 5 stars
4.84 stars based on 1387 reviews

Real customer reviews for Zicasso’s New Zealand tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: Luxury New Zealand Honeymoon, Queenstown, Milford Sound, Azur, Central Otago, Tasman Sea, Gibbston, Cromwell, ...

5

by traveler 

Tania S.

New Zealand is a great location and one we hope to return to at some point. It worked great for our honeymoon trip and this New Zealand travel company did a great job organizing all of the details. We even had a local agent to call with questions and changes and they were also extremely helpful. Read more

Travel Review: Luxury Australia & New Zealand Vacation, Christ Church, Mount Cook, Lyttelton, Queenstown, Shantytown,...

5

by traveler 

Beatrice D.
Once-in-a-lifetime trip and excellent experience with this Australia/New Zealand travel agency and Shelley, our travel rep there. I recommend travel insurance to anyone taking an expensive trip. I experienced over $1,000 of unexpected expenses due to having to spend nights in a hotel, reschedule flight on another... Read more

Travel Review: Luxury Family New Zealand Vacation, Queenstown, Rotorua, Milford Sound Tour, Christchurch, Kaikoura, Fox Glacier

5

by traveler 

David S.

Qantas flights to and from NZ were a huge hassle (fyi, I booked Qantas myself online and did not use the travel agency). They were not flying because of the volcanic ash from Chile, however Air NZ was flying. Qantas personnel made things quite difficult for us (& thousands of other travelers) and we wound up... Read more

Travel Review: Custom New Zealand Tour, South Island, Rotorua, Wellington, Abel Tasman National Park, Blenheim, Kaikoura,...

5

by traveler 

Pat F.

Jillian of this New Zealand travel agency is a real travel professional. She suggested alternatives to our original plans which enhanced our experiences. We especially enjoyed the private tours she arranged for us. Jillian is from NZ and knows the country. Read more

Travel Review: Custom Australia & New Zealand Vacation Package, Sydney, Great Barrier Reef, South Island, Queenstown

4

by traveler 

Ashley L.
This travel agency was initially not as responsive as the other travel agents. However as soon as we spoke to Jillian it was immediately obvious that she knew the local market well and would work diligently on our trip. She was always patient in addressing our many questions and requests for changes. Read more

Travel Review: Luxury New Zealand Vacation, Queenstown, Milford Sound, Otago Wine Tour, Tongariro Crossing

5

by traveler 

Raymond G.

Karen at this New Zealand travel agency took the time to really understand our goals for this trip and tailored the itinerary perfectly. The right places, great accommodations, and the right amount of time in each place. Karen did a great job we highly recommend her. Read more

Travel Review: Custom Australia and New Zealand Tour with Fiji - Queenstown, Dart River Safari, Fox Glacier, Christchurch

4

by traveler 

Jeff A.

Good job all round. Shelley did an awesome job. She made the process easy. Some small issues but generally good. When renting cars it would be nice if I didn't have to pay for insurance when my platinum credit card covers it. There was no way to change the rental contract at the time costing me over 50 bucks. Can... Read more

Travel Review: Custom New Zealand and Tahiti Vacation - Queenstown, Milford Sound, Franz Josef Glacier, Dart River, Moorea

5

by traveler 

Isaac S.

Very helpful and pleasant to work with. Arranged everything perfectly. She even called us at our B&B to make sure everything was going good. Great service. It also helped that the price was great too. Read more

Travel Review: Best of New Zealand Tour - Auckalnd, Rotorua, Wellington, Tranzcoastal, Christchurch, TranzAlpine, Queenstown

5

by traveler 

Gail S.

Jillian, of this New Zealand travel agency, was outstanding. She is extremely knowledgeable, an outstanding "listener" accommodating all questions and preferences, offered options when appropriate, showed excellent judgment in her choices (accommodations and tour companies), and respected our budget. Here's where... Read more

Travel Review: Luxury Tour of Australia, New Zealand, Fiji, & Cook Islands; Melbourne, Tasmania, Alice Springs, Kangaroo Island

5

by traveler 

Stephen L.
They are hands-on and in every way have helped solidify all accommodations, flights and side trips...all excellently reviewed And conveyed professionally. Read more

Travel Review: Custom New Zealand Tour - Doubtful Sound, Waiheke Island (Wine Tours), Rotorua, Napier, Wellington, Blenheim

5

by traveler 

Mettah K.

The trip was wonderful and it was a pleasure to work with this New Zealand travel agency. Jillian did a great job rescheduling our trip after the Christchurch earthquake. Everything worked perfectly. Read more

Travel Review: Australia & New Zealand Highlights, Sydney, Hayman Island, Ayers Rock, Waiheke Island, Rotorua, Queenstown

5

by traveler 

debbie b.
Could not be more pleased with Jillian and this Australia/New Zealand travel company. When I first decided on taking this trip I asked a few travel agents to submit some suggestions. Most responded with very general ideas. Jillian came back with a detailed plan that covered all the things I was interested in doing... Read more

Travel Review: Best of New Zealand and Australia Tour by A Top Agent - Rotorua, Wellington, Christchurch, Great Barrier Reef,...

5

by traveler 

Charles C.

We are very satisfied with the level of attention and detail we received from the company. Accommodations were excellent, and we feel we learned much about the country and people. Read more

Travel Review: Custom New Zealand Tour by An Expert Agent - Rotorua, Wellington, Christchurch, Auckland, Blenheim, Fox Glacier

5

by traveler 

Dennis B.
A perfect trip in February away from the midwest snow and ice. The travel company was great--very attentive, lots of personal contact and discussion around the itinerary and there to help with flight complications arising from the Christchurch earthquake. Read more

Travel Review: Luxury Australia and New Zealand Vacation by An Expert Agent - Qualia on Hamilton Island, Blanket Bay, etc.

4

by traveler 

John S.
A wonderful itinerary with the right mix of locations, good number of days at each spot, perfect activities, on-ground logistics were all great. Only snafu was a very poorly handled trip insurance situation by the travel agent (we booked trip and bought policy after being assured in emails and on the phone that we... Read more

Travel Review: Luxury Australia and New Zealand Tour by An Expert Agent - Great Barrier Reef, Bay of Islands, etc

5

by traveler 

Carol H.

Joanne at this Australia/New Zealand travel agency did a wonderful, patient job of getting the trip together. The accommodations have all been okay, the tours she arranged were terrific, and generally I think they did a great job. Joanne was responsive both by phone and email when any hiccup occurred. We haven't... Read more

Travel Review: Best of Australia, New Zealand, and Fiji - Kangaroo Island, Great Barrier Reef, Fox Glacier, Milford Sound Cruise

5

by traveler 

Myrth Y.

My traveling partner and I had neither the time or ability to really plan the trip so we were very dependent on this Australia travel agency and the agent, Shelley, to decide where we should go, how long we should stay at each location and what we should do. She did a great job both with the choices of where to go... Read more

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