This South Pacific travel agency provided my husband and I a fabulous trip to NZ and Australia. Our agent was always very accessible, answering all our questions in a polite manner. She was very quick in responding to our questions and modifications to the trip too. This agency also worked within our budget... Read more
Fabulous trip to the South Island. With Karen I had multiple opportunities to discuss our interests and desires multiple times prior to actual booking. Tickets, reservations, cars, and people were all in place as... Read more
We had the trip of a lifetime with lots of great activities. We booked our own air, but hotels and excursions were booked by this New Zealand travel agency. We expressed a desire to do some activities that for 50+ would be considered "extreme". We did some zip lining, black water rafting in the Glow Worm caves in... Read more
The travel company was excellent. Specifically our agent. She was very attentive to a few hiccups during our trip and helped us fix them right away. Was very impressed with the level of clear communication and everything was organized for me. When I travel, I don't want to think about what I'm supposed to do... Read more
The trip was outstanding in New Zealand, I might change a few things if I went again, but for my first trip I don't think it could have been improved on. The US airlines, United, almost ruined it, but we were very fortunate. Air New Zealand is an outstanding carrier. Kate is an excellent travel agent, she was of... Read more
Michelle at this South Pacific travel company did a fabulous job of understanding our interests and translating them into a wonderful package for our once-in-a-lifetime trip to Australia and new Zealand.. The locations, hotels, tickets and transfers were well organized. Michelle went above and beyond in her... Read more
We spent three weeks in Australia & New Zealand on a trip planned by our agent at this travel company. She arranged pickup and drop off, flights, hotels and tours. Everything went off with military precision. My wife and I were responsible for our meals which is the way we wanted it. The quality of hotels and... Read more
Karen our New Zealand travel agency arranged our itinerary. She listened to our interests and made very good suggestions/additions for our itinerary. Once we were on the trip everything moved like clock work. We could not have been happier with the planning and execution. We enjoyed the vacation. New Zealand is... Read more
We had such an amazing time in New Zealand! Typically we will go on vacation and enjoy it, but we're ready to come home. We could have stayed in New Zealand for another month and been very happy. Our agent at this Australia travel company did a tremendous job taking into account our needs and wants in order to plan... Read more
Steve and his staff created an itinerary that met, if not exceeded, our expectations. And, they went the extra mile to ensure that our trip went off without a hitch. We had a remarkable time and were very pleased with all aspects of our holiday. The accommodations were exceptional, the guides remarkable and the... Read more
This is a copy of an email I sent to our travel agent:
We arrived home safely yesterday afternoon and despite the jet lag, we’re still glowing from our NZ/Fiji holiday. There were so many highlights and despite some rainy days, we were able to sightsee, take excursions and just relax. The staff at Namale... Read more
Fabulous. My husband and I had a short interview with Kate, letting her know we wanted to hike, scuba dive, see penguins, and ride horses. The itinerary presented by Kate was selected "as presented", and it was a winner! She scheduled all of our 'must do' items, and left us ample time to add many more activities... Read more
It was an excellent well planned trip. The travel agent at this South Pacific travel company listened to what we wanted and gave good suggestions on other possibilities. We had 5 weeks to see a good part of Australia and New Zealand so we were glad for the coordination and connections. There were no glitches and... Read more
Our travel agent planned everything out so well and was very responsive as we planned the trip, we would add or subtract something and she would rearrange the trip so that we could fit it in. The accommodations, the travel, the activities were all excellent. Our agent did an... Read more
Our trip to New Zealand and Australia was wonderful! Our agent at this South Pacific travel company did a great job making sure we saw as much as possible in our time frame and budget. Each day was filled with excursions. Every shuttle pick-up and airport transfer was on time, and every excursion tour guide was... Read more
Our New Zealand travel company did an amazing job planning our two week trip to New Zealand. My wife and I sent our travel agent a few things that we would be interested in doing and he hit it out of the park.
We have travelled a lot and our trip around New Zealand was probably the best experience we have... Read more
We were very happy with nearly all of the planning by our South Pacific travel agency. As this was an action-oriented golf and wine trip, the following suggestions are being made for future travelers planning the same type of trip:
1) Never put anyone in the Deco Motor Lodge in Hawkes Bay - it was one of the... Read more
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