We were treated royally everywhere we went. Our itinerary was easy to follow, and for the most part, things went smoothly and according to plan. We loved the places we saw, the people we met and the personal attention we received. Our travel agent did an excellent job of putting the trip together according to the... Read more
I worked with a travel agent from an Australia & New Zealand tour company. She was amazing. She was professional, responsive, knowledgeable, and easy to work with. I couldn't have asked for more. Read more
We had an amazing honeymoon adventure to Australia and New Zealand this past December. From the beginning planning stages to the end, our travel agent was absolutely fantastic. We wanted to change a few things around and she easily accomodated us. I wanted to find a company that was based out of our hometown so... Read more
Overall enjoyed the trip and the itinerary. Would have spent fewer days in Auckland and not used the tour provider booked for the Barrier Reef nor the hotel in Sydney. For the trip itself, I would rate 4 out of 5. For the travel company, 1 out of 5. Our travel agent lacked attention to detail and I had to spend a... Read more
Our New Zealand travel agent put together a terrific journey. She was responsive, tuned in to our desires and able to accomodate financial concerns. First class - I'd use her again in a minute. Read more
Our tour company planned an excellent itinerary for us and worked with us to customize per our interests and needs. They were very responsive, even during the holidays which is when we were traveling. The logistics they laid out went extremely well and took a lot of stress out of our travel planning. The only thing... Read more
We had a great time on our trip to New Zealand and Australia. Everything was planned out perfectly from the time we got on our flight in LA to when we returned to the States. We received a ton of feedback on activates we might enjoy and how to spend our time the most efficiently while on our trip. All of our... Read more
Thank you for matching us with a knowledgeable travel agent. He took the stress out of planning our dream destination to Fiji, Australia and New Zealand. I will not hesitate to use Zicasso for future trips. Read more
Our travel agent recommended that we stay the majority of our vacation in Queenstown (south island) and it turned out to be a good recommendation. We enjoyed the scenery and activities in this area. The Routeburn Track (guided nature walk) was superb! Then we flew to the north island and spent two nights in... Read more
With his intimate knowledge of the country, our agent designed the perfect travel plan. What a relief to work with someone so attentive and knowledgable about the places my wife and I wanted to go. He made our trip easy and awesome! Read more
Our two-week trip to New Zealand was perfect from beginning to end. Our New Zealand travel agent put together an itinerary that was full and adventurous without being hectic. Every day included a wow factor. The travel arrangements were taken care of so all we had to do was consult our itinerary and enjoy each... Read more
Wonderful trip. New Zealand was gorgeous. The agency listened to my desires and worked to accommodate them. Nice hotel selections. A little disappointed with the Cook Islands beaches but it worked given our desires of a remote location geared to relaxing post wedding. Wellington and Blenheim were our favorite... Read more
My family and I recently booked a 23 day trip to the North and South Islands of New Zealand. Our travel agent provided us with the perfect itinerary for our family. The New Zealand tour company reworked our original quote to work within our budget but still created the trip of our dreams. All of the reservations... Read more
This was an absolutely wonderful trip! Our New Zealand travel agent was very knowledgeable and worked out all the details we had requested. Everything went off without a hitch: flights, transfers, tours, and hotels. We are both smokers and very much appreciated that our agent was able to find us very nice hotels... Read more
I very much enjoyed working with our New Zealand tour company. They were extremely accomadating and helpful in planning the perfect trip. We had a wonderful vacation from start to finish! I would definitely recommend them to my friends and family.
This was definitely a bucket list trip and we are hopeful to return for some of the adventures that we just couldn’t fit in within the three weeks! We met great people while there, friendly and helpful to a fault (if that is possible.) It was a whole series of fantastic adventures. No worries at all! Thanks to... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.