This was our trip of a lifetime as a celebration of our retirement and I had been planning it for several years by myself. Because it was going to be at least a 30 day trip (ended up being longer) over two continents with many airplane and train connections I chose this New Zealand and Australia travel company to... Read more
Overall we had a great time. Rhonda did a great job booking our trip and taking care of the details for us. Unfortunately, Christchurch in NZ is still a mess two years after the earthquake and motels and hotels are all booked up tight so, she did a nice job of finding us decent accommodations. Read more
Overall, we were happy with the itinerary and the hotel choices (details about each location below). All the transitions were smooth and hassle free.
Sofitel was a great choice for us. The accommodations were clean, comfortable, and with views. The staff were all super friendly and approachable. There was even... Read more
Shelly did an outstanding job of meeting our needs and exceeded our expectations with regards to the actual trip. She asked specific questions, made great suggestions and generally made our self-guided trip wonderful. Read more
My trip was fantastic, as was my travel agent -- Kerrie at this Australia tour company. Kerrie's itinerary perfectly captured the things I like to do when traveling, and avoided the aspects of travel that I don't like, all within the budget I specified. All of the tour operators and hotels were exactly as specified... Read more
It was very well organized and went very smoothly. We found out about Zicasso through the Internet. Our travel planner was really great, patient, and friendly.By the time we finished mapping out our itinerary, I felt very strongly that I gained a friend. You're the best! Read more
This Australia and New Zealand tour company(Kate)did a fantastic job of arranging our trip to Australia and New Zealand. Kate was a joy to work with. She listened to our ideas and made very good suggestions for things to include. She always presented us with a few choices to help us get the most from the trip. This... Read more
We worked with Kerrie at this Australia travel company to create a month-long tour of Australia and New Zealand that included 5 different family members joining and leaving the tour at various times. Each had their own wishes (and budgets). They were coming from 4 different towns. Kerrie didn't miss a beat. She... Read more
Great trip and travel agent. Kate was very responsive and detail oriented, and patient with my many questions as a solo woman traveller. She tailored my itinerary to fit my interests and pace. Read more
The trip was fantastic! This New Zealand travel company (Kate) did a great job with our arrangements particularly the selection of accommodations. They were very responsive and answered all of our questions quickly. Read more
Karen at this Australia and New Zealand tour company was wonderful. She customized a great trip for us that included all the activities and sights we were interested in. The day before our scheduled departure (which was a Saturday), my husband came down with the stomach flu and we had to post phone our departure... Read more
The trip was fabulous! All the folks at this Australia tour company were helpful, knowledgeable and LISTENED to our GOALS for our vacation. We changed our plans several times to make sure we got the biggest bang for our buck as well as were patient in getting in altering the plans to fit our wants and needs. Sharon... Read more
We were so grateful to have a travel company that had the knowledge about the area in which we traveled. All of the details were arranged for us. It was a wonderful compromise between guided tours and time on our own. The trip was wonderful we only wish we had the opportunity to see more of the countries. Read more
Kate at this New Zealand tour company did a great job of putting together an itinerary that met our special requirements. My husband has limited mobility and I love to bike and kayak, so while we did most things together, I was able to do some more active excursions while he did other things. The flow of the trip was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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