This was our first time planning a customized trip and the travel company really helped us plan the perfect trip! We really appreciated the travel planner's suggestions and the trip was truly amazing! It was also super helpful to have a contact in the countries we visited. Everyone we dealt with was so incredibly... Read more
My rating for my travel agent is five stars. She was very responsive and helpful. Their local point of contact however in New Zealand messed up the pickup for one of our trips leaving us stranded. Thankfully the tour company stepped up to the plate to help fix their mistake but they were ZERO assistance. That is... Read more
Both the trip and the travel company exceeded expectations. The level of detail in making all arrangements was impressive. The travel team listened to all our wants and concerns and the adventure was a lifetime memory. Read more
Quite simply, this was the most amazing, incredible, perfect-in-every-way vacation my wife and I have ever taken. The travel team had absolutely every detail exactly right - there were no problems with any part of our itinerary. And the destinations, tours, and accommodations they chose for us were absolutely... Read more
Overall we absolutely loved our vacation and the trip planning was thorough and went without a hitch. The travel company made sure we were prepared and even checking with us when we arrived at our location and when we arrived home. A nice personal touch! I will definitely use them again. Read more
The tour planners put together a wonderful trip, getting us to all of the locations we wanted to go to, plus ones we did not even know about. They also booked things so we did not have to rise early each day, as requested and we also stayed in most places for 2 nights, also as requested. I was a little nervous... Read more
We had an exceptional trip to New Zealand and Fiji!
Everything was wonderful and we appreciate how much the tour designer listened to us and accommodated to our taste. The hotels were wonderful and the B&Bs excellent choices, too. Our itinerary was so well planned and easy to follow! We had no issues or... Read more
Amazing trip thanks to an amazing travel agency. They worked with us from day 1 to provide a completely customized trip. Every detail was taken care of by the travel agency (transportation, hotels, activities, etc) which made our trip a lot less stressful and allowed us to enjoy our holiday. Read more
The travel company was fantastic to work with for our trip to Australia and New Zealand! I always prefer working with local travel agents (because they know about special experiences that you couldn't find otherwise and because they are there, "on the ground" with you, in case anything comes up during your trip).... Read more
The trip was amazing. The trip planner had everything planned down to the detail of having a sandwich and beverage on one of our flights. Everything went as planned. We had a nice diverse view of New Zealand and a great focused view of our time in Sydney. When we arrived we received a wonderful atlas to use on... Read more
Everything went smoothly from the initial contact to the very end. Our travel agent planned everything to perfection from places we stayed, activities planned, flights booked. She fit in everything we wanted to do within our budget and was very accommodating. The response time was great always in contact. We got to... Read more
This travel agency was very easy and flexible to work with,particularly with our travel planner. The planning process was very good and they were very responsive to ideas and changes we wanted in our itinerary. Once there, everything was executed as described - and all the transportation arrangements were... Read more
The travel company arranged every aspect of my trip and I could not have been more delighted. Everything went sooo smoothly I almost stopped thinking for myself!! The excursions booked were well thought out and tailored to my preferences of travel and tastes in activities (smaller groups, outdoors, wine/food... Read more
The overall trip was fabulous. Our agent was really good. She always responded to me promptly.
Sometimes we had too many late tours and then we had to wake up very early to get to the airport or for an early morning tour. That part was exhausting and we missed one tour because we were too tired. Read more
Very nice....helped with a couple issues while on trip...ie: flat tire on rental. Also, they determined they made an error on our billing & gave us a refund we would never have known about. They were very organized with all the info needed at our 1st Hotel with vouchers, brochures, written instructions, etc... Read more
My husband and I went on a three week trip of some highlights of New Zealand and Australia. Our travel planner, after just a few conversations, planned out our amazing customized itinerary of everything we could have wanted to do and more! We went to Auckland, Marlborough, Queenstown, Sydney, Hamilton Island, and... Read more
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