My family and I recently booked a 23 day trip to the North and South Islands of New Zealand. Our travel agent provided us with the perfect itinerary for our family. The New Zealand tour company reworked our original quote to work within our budget but still created the trip of our dreams. All of the reservations... Read more
This was an absolutely wonderful trip! Our New Zealand travel agent was very knowledgeable and worked out all the details we had requested. Everything went off without a hitch: flights, transfers, tours, and hotels. We are both smokers and very much appreciated that our agent was able to find us very nice hotels... Read more
I very much enjoyed working with our New Zealand tour company. They were extremely accomadating and helpful in planning the perfect trip. We had a wonderful vacation from start to finish! I would definitely recommend them to my friends and family.
This was definitely a bucket list trip and we are hopeful to return for some of the adventures that we just couldn’t fit in within the three weeks! We met great people while there, friendly and helpful to a fault (if that is possible.) It was a whole series of fantastic adventures. No worries at all! Thanks to... Read more
Generally a good trip - not great - but good. The travel agent prepared decent preliminary itineraries and put a great package together and had good resources locally for us if we needed help. They worked hard at putting together a comprenhsive itinerary [it was] but some of it had blind spots which didn't turn out... Read more
Our travel agent did an outstanding job helping us plan our month-long, once in a lifetime journey to Australia and New Zealand. She was (and still is) very accessible during the planning stage helping us chose from the activities she recommended, many things we would have never known about or even thought of on... Read more
Our travel agent and her staff at the Australia travel company provided a first rate service for our trip to Australia and New Zealand. All details are looked after and the trip was designed by our travel agent to our exact specifications. We would highly recommend this agency for your Australia/New Zealand travel... Read more
We enjoyed our 20 day holiday in New Zealand, exploring both islands, and savouring every moment! We had discussed our interests with our travel agent, and she planned a perfect itinerary for us. Our holiday combined a number of self drive days with a bus tour, from Auckland to Rotorua, the TransAlpine train, and... Read more
Our travel agent provided great planning for us. We wanted individual travel by car and other means of transportation. She gave us just what we were looking for. She arranged all of our ground trnasportation and car rentals. These were just excellent. She arranged for ferry, and train trips as well. These were... Read more
I spent a great deal of time researching both Australia and New Zealand before going on this month long trip. Our travel agent was extremely knowledgeable and was able to help me create an itinerary that would allow us to experience the most of these 2 very amazing countries. We communicated frequently and she was... Read more
This was a last minute decision to visit NZ and we only had a couple of weeks to put together an itinerary. Our travel agent did a fabulous job customizing it and accommodating all our changes and requests. Her recommendations were great and we thoroughly enjoyed the trip. Read more
Amazing adventures and diverse activities. Good hotels and all pickups, tours and activities were seamless. Only cons were would prefer not to have 12 hour bus trips back to back and we were charged for one way fees and taxes for cars. In travel companies defense, they told us we would get a refund. Read more
They put an amazing trip together for us, and we had the time of our lives! They were very responsive in the planning process, and open to our ideas. It was helpful to do research on what we wanted to do first, and then the agent was great about adding options and making suggestions based on their experience. The... Read more
Our travel agent met all of our expectations for our trip to New Zealand and Australia. We provided her with an outline of places and activities that we felt we would enjoy and she hit the nail on the head by providing us with great travel plans. We preferred to travel independently rather than with a tour group... Read more
The trip to New Zealand and Australia was planned by a travel agent that we found through Zicasso. I gave her dates of travel and budget and preferences. She proposed an amazing itinerary and was there for me 24/7 through planning, implementation and the trip itself!! Five Stars to the trip and travel company!! Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.