All accommodations booked were excellent without exception. Check-in details were flawless. The pre-booked excursions etc all without any issues.My experience with this travel company was very good. Read more
The trip was fantastic and our travel agency did a wonderful job in making it happen. We had a rough idea of what we wanted and our agency worked with use to identify what was important, made many suggestions about opportunities and activities, and tolerated our changes, all with good humor and professionalism. ... Read more
Amazing trip! A once in a lifetime experience, I highly recommend. This travel agency managed to match me with the perfect tour for me. The trip was breathtaking! You really get to see the whole country and discover the cities and places. It isn't a restful trip but if you want to see all of NZ in 3 weeks, you have... Read more
Trip was amazing! Sue, our agent agent, responded immediately to our Zicasso request. She really "got" us from the beginning, responding with suggestions that were remarkably close to our final itinerary. She was a great help in "editing" the trip, helping us hone in on our destinations and figuring out the... Read more
We enjoyed every minute of our trip! It was such a treat to have everything planned in advance. From getting off a long flight and having a driver waiting at the airport to take us to our destination to having all of our activities booked and paid for in advance...it just took all of the work out of it. We just... Read more
This is the first time we have used a Travel Agency and the experience could not have been better. Our agent and this travel company did a fantastic job understanding our needs, wishes and budget and put together an unforgettable experience. Australia has so much to offer and our agent put together an itinerary... Read more
We had the most incredible vacation of our life, and this travel agency, especially Shannon, are to thank for a large part of that experience. Shannon truly went above and beyond, with maps highlighted, instructions that surpassed our GPS, and was in quick contact with us if there were any 'hiccups' in our schedule... Read more
We worked with Steve with this New Zealand travel agency. He did a great job helping me plan a great trip. The hotels and excursions he selected were generally exactly what we wanted. All the bookings were smooth and pretty much everything went as planned (If only he could control the weather too!!) Read more
The trip was well thought out, took our preferences to heart, went smoothly without any problems. Accommodations were clean, comfortable, easy to find and well situated to areas we wanted to visit. The list of recommended restaurants was very helpful. We would strongly recommend this travel company to anyone... Read more
Loved, loved, loved New Zealand. It is such a beautiful country and the people are so friendly. We booked through this travel company our travel agent was very helpful. Answered all our questions booked all our stays and some activities everything went very smoothly. Read more
Excellent and professional advice and services from our New Zealand travel agency. Our agent was extremely helpful from start to finish, helping us plan a 10 days itinerary around south island, the travel documents were very detailed and thoughtful, our agent was also very helpful answering promptly on all our... Read more
The trip was wonderful and the service provided by our travel agency was a big part of the reason why. We'd never been to New Zealand, and with the time zone differentials, telephone contact was impractical. So we mapped our a basic itinerary and let our agent do the rest.
Our bucket list trip was New Zealand and we were fortunate to find this agent to assist us with the planning. We started almost 9 months prior to departure and reconfigured the trip several times. Our agent was patient with changes while also trying to make the "flow" of the trip work since we wanted to drive as... Read more
We give this travel company FIVE stars! They worked with us to plan a trip that was just what we wanted. New Zealand was especially well organized with a complete folder, maps and book of our destinations. In Australia things were a little more casual, but we had no hitches at all and had an absolutely wonderful... Read more
We had a fantastic trip to Australia and New Zealand.. We spent two weeks in New Zealand and two weeks in Australia. Our travel agent did a very good job of matching our interests with the planned itinerary. She took care of all our transportation, transfers, hotel accommodations and tour arrangements. Her... Read more
I am not really sure how I came across the Zicasso website or how I got agent this agent to help me plan my trip to New Zealand and Australia but however it came about, I lucked up on both! My trip was over a month long and also included Tahiti and Fiji. When I first received the 48 page suggested itinerary, I... Read more
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