Custom New Zealand Tours Reviews

4.838285
4.84 out of 5 stars
4.84 stars based on 1212 reviews

Real customer reviews for Zicasso’s New Zealand tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: Luxury New Zealand Tour Package, Queenstown, Milford Sound, Franz Josef, Rotorua, Wellington, Bay of Islands

5

by traveler 

Lauri C.

Everything was fabulous. I was very happy about the detail of things we needed to know. Everything played out like clock work. We had one problem with a time that was incorrect on the agenda, but not on the coupons. It turned out fine. I really appreciated that they were looking out for us even as we were on the... Read more

Travel Review: Custom New Zealand Tour Package, Auckland, Christchurch, Napier, Wellington, Franz Josef, Tongariro National Park

5

by traveler 

Robert S.

Excellent service! Attention to detail! And willing to work with many changes in itinerary we made. Read more

Travel Review: Luxury Australia & New Zealand Tour, Sydney, Great Barrier Reef, Auckland, Cairns, Christchurch, Brisbane

5

by traveler 

Robbie B.

The trip was marvelous. But what we really want to comment about is our Kiwi expat travel agent, the founder of our New Zealand and Australia tour operator, and the joy we experienced working with her. Five stars aren't enough to capture our enthusiasm. We have used bespoke high-end travel planners in the past (... Read more

Travel Review: Custom New Zealand Honeymoon - Christchurch, Auckland, Queenstown, Rotorua, Wellington, Fox Glacier

5

by traveler 

Meghan M.

This was our honeymoon trip and it was better than I imagined. Our New Zealand travel agent was a pleasure to work with and accommodated all of our requests. She helped us create a itinerary that was perfectly suited to our personalities/travel style/etc. I would highly recommend using this New Zealand travel... Read more

Travel Review: Luxury Australia & New Zealand Honeymoon Package - Frans Josef, Queenstown, Sydney, Rotorua, Daintree Rainforest

5

by traveler 

Evan F.

The trip was planned wonderfully with a nice mixture of relaxation and activity. The accommodations were perfect and most of the tours were incredible experiences. Our agent Lisa was always available to help with changes and adjustments to make our Honeymoon more than we could have asked for. Read more

Travel Review: Luxury New Zealand Tour - Family Vacation - Queenstown, South Island, Auckland, Outdoor Adventures

5

by traveler 

Sharon C.

GIven the amount of time we had on this trip, we made the most of it. Some days were long travel days getting from point A to B but we wanted to see as much of the south island as possible. I appreciated our travel agent Karen's suggestion for us to stay in hotel/apts with kitchens to give ourselves the option of... Read more

Travel Review: Australia and New Zealand Vacation, Sydney, Christchurch, Milford Sound

5

by traveler 

Kathryn C.

Jillian at this New Zealand/Australia travel agency was so wonderful! She READ what we were looking for; she was attentive; she was detail-oriented; she found hotels that we never would have found on our own. When we had a minor issue in New Zealand, she was available via phone. We cannot stress what a pleasure it... Read more

Travel Review: New Zealand and Australia Tour

5

by traveler 

Bill S.

Awesome trip and wonderful travel company. We made a GREAT choice to go with this New Zealand/Australia travel agency. Our agent did a fine job of customizing the trip to our needs and liking. Read more

Travel Review: Unique and Memorable Custom New Zealand Tour

5

by traveler 

Susan J.

Zicasso put us in touch with Jillian of this New Zealand travel agency and she was fantastic. With very little to go on (we weren't sure what we wanted to do or how much we would spend, even) she took our parameters and a quick email about things we like to do (that we are in our 50's but active) and put together a... Read more

Travel Review: New Zealand & Fiji Honeymoon, Skiing & Snorkeling

5

by traveler 

Abraham K.

Great location picks by our agent. Good advice to not try and see too much. Glad that we had time to enjoy the sights we did see and were not rushed. Read more

Travel Review: Southeast Asia and New Zealand Honeymoon

5

by traveler 

Jonathan S.

The Honeymoon was magical, well planned, and executed. Almost every detail, including free time for our own ideas was included. The personal guides were top notch, the service was amazing, and the sites and sounds of both Bali, Indonesia, and New Zealand will remain with us forever. The Indonesia travel agency,... Read more

Travel Review: New Zealand Vacation, Otago Peninsula, Franz Josef Glacier, Milford Sound, Rotorua, Penguin Sanctuary

5

by traveler 

Ann W.

The New Zealand travel agency worked with us to create an itinerary that really met our specific goals for this trip. Very professional travel company. Read more

Travel Review: Australia and New Zealand Honeymoon Vacation - 4 Weeks

5

by traveler 

Vanessa J.

Shelly and the New Zealand/Australia travel agency were absolutely wonderful. Every piece of the itinerary ran smoothly - airport transfers, flights, hotels, tours...we couldn't have been more satisfied. The travel company was extremely helpful in selecting destinations and tours that suited our personalities - and... Read more

Australia & New Zealand Tour Review: Sydney Bridge Climb, Whitsunday Islands, Diving Great Barrier Reef, Glacier Hike

5

by traveler 

Debbie W.

Our trip planner at this travel company was awesome to work with! He really listened to what we were interested in and selected an itinerary that was a great mix for travelers of different ages. The pace and variety of the trip was perfect. We woke up every day so excited for what we had planned and also had just... Read more

New Zealand & Fiji Travel Agent Review, Luxury 3-Week Vacation

5

by traveler 

R J O.

the trip was all we hoped for.  The travel company did an excellent job of delivering the destinations as we requested them. Read more

Australia & New Zealand Travel Agent Review: Snorkeling Great Barrier Reef, 3-Week Vacation

5

by traveler 

Beth R.

My trip was great - everything went as expected, hotels were very comfortable and welcoming, ground transportation was on-time and very customer focused, air travel was on time.

Our travel planner was great to deal with - she was responsive, understood what we were looking to do and offered great options.... Read more

Travel Agent Review: Australia & New Zealand, Australian Open, Melbourne, Sydney, Queenstown, Great Barrier Reef

5

by traveler 

Jeri L.

Great variety of activities.  No problems with hotels, flights, pick ups at airports.  I am planning to send our travel planner a personal email with a few small things.  She was wonderful to work with.  It was also nice that she emailed us during our trip to see how things were going. Read more

Review: Luxury New Zealand & Australia Trip, Bronte, Queenstown, Sydney, Melbourne, Australian Open, Jet Boat

5

by traveler 

Karen D.

This travel company was fantastic and we would certainly recommend them to others.  There was one hiccup regarding a flight and they rectified it immediately.

When a tour was cancelled due to weather, they refunded our money.  Read more

Review, Luxury New Zealand & Australia Trip, Bruny Island, Lizard Island, Tasmania, Seafood Cruise, Snorkeling

4

by traveler 

Earl H.

In a word, Excellent!  Our itinerary was almost flawless.  That is, all reservations, transfers, and activities for a three week trip, covering two countries, four destinations, and nine hotels, happened as planned and reflected in our itinerary.  Upon our arrival at our first hotel a very nice leather portfolio... Read more

Review: New Zealand, Tahiti & Bora Bora, Queensland, Auckland, Abel Tasman, Mud Baths & Hikes

5

by traveler 

Candy S.

Trip was well done, good balance of scheduled and free time.  Good info about the places we would visit.  One thing that would have helped is more suggestions on sites to visit along the route or detours to make.  Also, on days of leisure, suggestions of things to see in the area, especially since we had a car and... Read more

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