We're sorry that we can only give this travel agency 5 stars -- we'd have preferred 10 stars or more! What an awesome trip! It helps that New Zealand is probably the most beautiful place on the planet, but more importantly, our travel agency arranged our access to the country’s wonders so seamlessly.
Personal, professional and attentive to details, this travel agency orchestrated an amazing adventure! Rather than roll out a canned itinerary of cliches, our travel agent took the time to call us and delve into our interests, past experiences and personalities before concocting a marvelous plan that... Read more
Our travel company provided me with excellent service. I went to New Zealand on Feb 2017 and had the most amazing experience! My travel agent, did an awesome job booking everything I wanted to do. I told her exactly what I wanted to visit/do/see and the rest was history. She took care of everything else. High... Read more
The planning on our trip was superb. We were very pleased with our travel agent. Zicasso provided 2 highly qualified companies to work with, and this agent did an outstanding job of listening to our needs and planning the literary. We planned on very short notice - 2 weeks from inception until we left for... Read more
Our trip to New Zealand was amazing!! Our travel agency could not have done a better job! They know New Zealand! Most of our interactions were with the owner and the operations mgr. Both were super and we felt they went above and beyond in their service to us. For example, my husband had a... Read more
I had an amazing trip to New Zealand with my family. Our travel agent was very helpful from the very beginning. I had only two weeks to prepare for my trip and didn't know much about the cities we were going to but that didn't prove to be a problem. Service was exceptional and itinerary was customized! She made... Read more
It was a trip of a lifetime. Everything about it - the planning process, the accommodations, the logistics, the itinerary, even the weather! was top notch. Our agent was very easy to work with. She responded promptly and answered all our questions completely, and made us feel at ease even though we are used to... Read more
We had a perfect honeymoon trip to New Zealand thanks to our agent! When we first started the planning process for the trip, our agent had sent us a draft itinerary based on our general interests, time in the country, and probably the typical stops that a first time visitor to NZ would like to experience. It was... Read more
Zicasso was contacted for travel plan assistance six months before the vacation was to commence. My husband made a general inquiry about key sites including former Lord of the Rings movie locations to visit in New Zealand during a three week trip in February. Three companies offered suggested itineraries, but... Read more
Our travel agent did a superb job of organising a fabulous family holiday for seven of us to celebrate special birthdays in 2016. She paid amazing attention to detail especially as one of our group uses a wheelchair. Our agent was quick to respond to our original enquiry and quick to understand the type of holiday... Read more
There are no words to describe that absolutely perfect, incredible trip that we took in November 2015 to Australia, New Zealand and Fiji. In my honest opinion, this trip was perfect because of all the effort put forth by our travel agent with this company.
To start with this trip was a 40th birthday gift to... Read more
Rick was our agent and we feel he did an outstanding, superb, wonderful job. My wife and I have made several trips overseas and were a little concerned about going on a three country trip on our own. But we have to give Rick major props!!! All our transfers, tours and connections went exactly as scheduled.... Read more
We had the holiday of a lifetime in Australia and New Zealand, thanks to our agent at this South Pacific travel company! From the beginning, she was quick to respond and very interested in getting to know Tim and I and what would be important to us during our visit. She spent 50 minutes talking with us before she... Read more
Our vacation holiday trip that Diane from this South Pacific travel agency put together for us was off-the-chart amazing! After finding her on Zicasso -(I saw a bit of web advertising) I contacted her giving her our places we wanted to visit - including New Zealand, Australia and Fiji - and how much we... Read more
Our South Pacific travel agent designed a wonderful itinerary for us. She was knowledgeable, patient, cooperative, and made several changes at our request. She did a super job with all of the travel arrangements:
- shuttles were always waiting for us at the airports and were on time picking us up at the... Read more
Karen with this South Pacific travel agency worked with us at every stage of planning the trip, from choosing destinations to making lodging and intra-country plane reservations to arranging drivers and guides. She listened to what we said about our interests and our hopes for our trip, and she was responsive to... Read more
The trip was excellent. Overall it was outstanding. We will recommend this South Pacific travel company without hesitation. When we think about the geography covered, the length of the trip (29 days), the activities/tours and people we met along the way we are extremely satisfied with our agent from this travel... Read more
First off, thanks to our agent at this South Pacific travel company so much for helping guide my brother and I through each step of our vacation process with relative ease. We fully appreciate all the painstaking efforts to ensure our trip would be memorable and unforgettable. Things got a bit rocky with the last... Read more
~~I retired and my wife and I decided it was time to take the trip to New Zealand and Australia that we had been talking about for quite some time. I discovered Zicasso while doing my initial research for the trip and decided to give it a try, in addition to the many standard tours we were looking into. I had... Read more
Our trip was fabulous. Karen at this New Zealand travel company obviously listened to us closely via e-mail and phone exchanges because our itinerary couldn't have been customized any better given the limited time (2 weeks) we had to cover both NZ islands. We had the right mix of self guided/self directed and guide... Read more
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