Our travel specialist with the company was truly so helpful and accommodating. She changed the itinerary for us multiple times prior to the trip to make sure it was exactly what we wanted. Our travel specialist was available to talk to through email and on the phone which made communication really easy. When we... Read more
We had a wonderful trip and the arrangements provided were exactly what we wanted. Once I let our travel specialist know what I was interested in her recommendations and instructions made my planning easy. She always replied to my queries quickly and send reminders. Read more
I very much enjoyed the final trip. However in the end, we were left with the feeling that all that the tour company did was to book the hotels, rental cars and tours for me after I provided the itinerary, which I had gleaned from both your other agent in NZ who we did not use because his initial itinerary was so... Read more
Fabulous trip. Tour company owner was very patient during the trip planning process. Since we had a sixteen hour time difference , he made a great effort to call when it was convenient for us. The tour company recognizes they are in a service industry, and want to provide a top quality service.
Our agent did an incredible job of setting us up with a wonderful trip to Australia, New Zealand, and Fiji. The first time we spoke we gave her a general idea of what we wanted to see and do. She sent an itinerary, we spoke again and made adjustments to that itinerary, and next thing we knew, it was a perfect plan... Read more
Overall the trip was fabulous. Perfect time of the year for the weather. All the accommodations and itinerary package were "right on". The travel designer was extremely helpful with much communications and making changes prior to finalizing the trip. Gary Our customized New Zealand trip was... Read more
Our travel specialist is simply the best. She helped us to plan an excellent trip and made sure that all of our hotels and tour operators knew we were coming. Our trip was to Australia during the devastating bush fires. Our travel specialist monitored our trip and made sure our travels were not affected. When the... Read more
Our travel specialist with the company was awesome to work with. She developed a very detailed itinerary for a month long trip to both New Zealand and Australia. She made many changes along the way to accommodate the desires of my wife and I. I have already recommended them to several friends. Read more
Our trip to New Zealand was fantastic and my wife and I were very pleased with the service we received from the travel company. I would not hesitate to use them on future trips to New Zealand. Read more
We were absolutely thrilled with our trip. It was a trip of a lifetime--so many fantastic memories we created over the last month. We met some really wonderful people, as well, and are even starting to plan a return visit to NZ in the future. Working with Zicasso then this travel company has been a truly... Read more
It was definitely the trip of a lifetime. All ages had an amazing time. We put our trust in our travel designer, at this travel company, an she planned a trip that we will never forget. All of the guides were knowledgeable and fun, and all of the hotels were unique and amazing. We just wish we could have stayed longer. Read more
I wanted to thank this tour company for creating a unique and special experience that we will never forget. They took the time to answer all of our questions and ensure that each activity met our desires before moving forward. All of our accommodations and activities were exactly what we were looking for to enjoy our... Read more
We worked with our travel specialist at the company to plan out our 2 week honeymoon to New Zealand. From start to finish, our travel specialist was unbelievably helpful and planned the perfect trip. He was responsive, made great suggestions, and really thought of everything. By the time we were on our trip, we were ... Read more
Our agent listened to what we wanted to do and provided a way for us to do it within our budget. She responded promptly to our questions. We did have a problem with one of our tours which was supposed to include a gourmet dinner but the tour company said we were not booked for the dinner. This was the only tour where... Read more
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