The trip was amazing. Everthing went off without a hitch. We are not world travelers so we were quite apprehensive about embarking on such a long and complex trip, but the arrangements made it easy. The hotels were of high quality and every pick up, drop off, and tour was right on time. The small group tours... Read more
This travel company worked with us to plan an excellent trip and were very responsive to making changes. Choice of small group day trips was excellent - groups were small and featured knowledgeable guides with itineraries that included activities not offered on standard trips. Arrangements worked seamlessly... Read more
Our travel specialist with the company was truly so helpful and accommodating. She changed the itinerary for us multiple times prior to the trip to make sure it was exactly what we wanted. Our travel specialist was available to talk to through email and on the phone which made communication really easy. When we... Read more
We had a wonderful trip and the arrangements provided were exactly what we wanted. Once I let our travel specialist know what I was interested in her recommendations and instructions made my planning easy. She always replied to my queries quickly and send reminders. Read more
I very much enjoyed the final trip. However in the end, we were left with the feeling that all that the tour company did was to book the hotels, rental cars and tours for me after I provided the itinerary, which I had gleaned from both your other agent in NZ who we did not use because his initial itinerary was so... Read more
Fabulous trip. Tour company owner was very patient during the trip planning process. Since we had a sixteen hour time difference , he made a great effort to call when it was convenient for us. The tour company recognizes they are in a service industry, and want to provide a top quality service.
Our agent did an incredible job of setting us up with a wonderful trip to Australia, New Zealand, and Fiji. The first time we spoke we gave her a general idea of what we wanted to see and do. She sent an itinerary, we spoke again and made adjustments to that itinerary, and next thing we knew, it was a perfect plan... Read more
Overall the trip was fabulous. Perfect time of the year for the weather. All the accommodations and itinerary package were "right on". The travel designer was extremely helpful with much communications and making changes prior to finalizing the trip. Gary Our customized New Zealand trip was... Read more
Our travel specialist is simply the best. She helped us to plan an excellent trip and made sure that all of our hotels and tour operators knew we were coming. Our trip was to Australia during the devastating bush fires. Our travel specialist monitored our trip and made sure our travels were not affected. When the... Read more
Our travel specialist with the company was awesome to work with. She developed a very detailed itinerary for a month long trip to both New Zealand and Australia. She made many changes along the way to accommodate the desires of my wife and I. I have already recommended them to several friends. Read more
Our trip to New Zealand was fantastic and my wife and I were very pleased with the service we received from the travel company. I would not hesitate to use them on future trips to New Zealand. Read more
We were absolutely thrilled with our trip. It was a trip of a lifetime--so many fantastic memories we created over the last month. We met some really wonderful people, as well, and are even starting to plan a return visit to NZ in the future. Working with Zicasso then this travel company has been a truly... Read more
It was definitely the trip of a lifetime. All ages had an amazing time. We put our trust in our travel designer, at this travel company, an she planned a trip that we will never forget. All of the guides were knowledgeable and fun, and all of the hotels were unique and amazing. We just wish we could have stayed longer. Read more
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